Apple Posts Macbook “Support” Page
- September 8th, 2006
- 3 Comments
have been shutting down on their own accord. It consists of a link to AppleCare. There’s It’s not on their page, but Yours Truly called up his buddy Steve Jobs to get the skinny. There’s no recall, so any conspiracy theory is out the door. They basically run you through basic troubleshooting, along the lines of, “Is it plugged in? Is it turned on? Is it made out of cardboard?” So is Apple is admitting threre’s a problem, but doesn’t really haved a solution. Awesome!
Macbook shutdown support page [Apple]
LKM (Who am I?)
2 years ago
Actually, they probably wouldn’t put up the suport page if they didn’t have a solution. I guess they run you through the normal troubleshooting steps because tons of people think they have the problem, but don’t. Somebody I know thought her MacBook was constantly crashing when in fact it just went to sleep after a given time of inactivity.
Anyway, if they can’t fix it using normal troubleshooting steps, they’ll tell you to send it in or bring it to an Apple shop where they’ll fix or replace it.
Claudio I. (Who am I?)
2 years ago
The random shutdown business only affects the MacBooks, not the MacBook Pros, yes?
Peter (Who am I?)
2 years ago
I believe the random shutdowns are only affecting macbooks…keeping my fingers crossed as I hope my macbook doesn’t start giving me problems. I’m hoping mine crashes and burns and catches fire so I can get a new one with a Merom chip…if the macbooks will even be upgraded, which I hope they don’t since I bought mine a month ago. A friend had to have her macbook pro logicboard replaced the other day.