Cingular took three telemarketers to court yesterday for making calls to their customer’s cellphones and for making their customer’s calling records private through “pretexting.”
Cingular said Sebell conspired with a Dominican Republic business Florida Vacation Corporation, to make the calls in June and July 2006.
Its second lawsuit alleges American Broadcast Systems Inc. of Seattle, Washington, used an autodialing system to send prerecorded messages about “free vacations” to customers.
In a third lawsuit, Cingular said that Go2Prepaid LLC of Miami, Florida, also made unsolicited prerecorded telemarketing calls to Cingular customers using a similar system.
Well, that is nice, though. That Cingular would care enough to stand up to those clowns is quite a feat. Why would they do it, I wonder?
During the first quarter of 2006, Telephia reported that during an extensive nationwide test of major wireless carriers, Cingular Wireless dropped the fewest number of calls across the country. Cingular in turn began advertising with more aggression the “Allover Network” citing Telephia as “the leading independent research company.” This was in stark contrast to the Consumer Unions published “Consumer Reports” which slammed Cingular for static and dropped calls and J.D. Power and Associates’ findings. (J.D. Power and Associates consistently puts Cingular in the bottom (or near the bottom) of their “overall customer satisfaction” list.)
Telephia initially refused to provide details on its study, and a spokesman for the company has said, according to the Boston Globe, that “Cingular shouldn’t have even mentioned the company’s name to a reporter.” The research company later stated that Cingular had a “statistically significant lower dropped-call rate than the competition across some market/time period groupings,” but that Telephia had “no knowledge of the specific methodology… Cingular used to reach the nationwide ‘lowest dropped call’ conclusion.
During the first quarter of 2006, Telephia reported that during an extensive nationwide test of major wireless carriers, Cingular Wireless dropped the fewest number of calls across the country. Cingular in turn began advertising with more aggression the “Allover Network” citing Telephia as “the leading independent research company.” This was in stark contrast to the Consumer Unions published “Consumer Reports” which slammed Cingular for static and dropped calls and J.D. Power and Associates’ findings. (J.D. Power and Associates consistently puts Cingular in the bottom (or near the bottom) of their “overall customer satisfaction” list.)
Telephia initially refused to provide details on its study, and a spokesman for the company has said, according to the Boston Globe, that “Cingular shouldn’t have even mentioned the company’s name to a reporter.” The research company later stated that Cingular had a “statistically significant lower dropped-call rate than the competition across some market/time period groupings,” but that Telephia had “no knowledge of the specific methodology… Cingular used to reach the nationwide ‘lowest dropped call’ conclusion.”