I was not aware nor was the engineering team at Zonelabs and Sofaware that the Z100G does not work with WildBlue satellite internet connections.
There is a latency issue that occurs as the packets are sent to the satellite (22000 miles away) and back that the Z100G can not handle.
I spent many hours with Sofaware tech support to help them and me address this issue. We eventually gave up and I returned the unit for a refund. Unfortunately for me I spent quite a bit of time doing their beta testing and was not reimbursed for it and even had to pay the shipping fees to return the unit. I’m disappointed in the technological failure and also in the customer support policy of not reimbursing me for the return shipping.
Stay away from this item if you are using WildBlue but I do not know if HughesNet satellite would have a similar issue but I would guess that it would.
i Had this router/fw combo aswell and returned it after only 1 week, that one week conisted of constant dropped wireless, and wired connections , the same wep keys that the router created were not aknowledged 3 hrs later. constant resets until i sad , ya know what im returning it. sucks i dont get my loast time back, good idea, great well built design, buggy functions
Can anyone who has bought this read the side of the box where the power
comes in, or the transformer to tell me what the max power consumption
is? Its should be listed in Watts (W), thanks.
Andy Bantly (Who am I?)
1 year ago
Long long time ZA user that kicked it this year for a wireless router/firewall combo.
One and only 1 question, Does the firmware contain the firewall or is it still in software?
Big Terry (Who am I?)
1 year ago
Shame that this ZA box does not include a DSL modem as well. If it did then I would buy one.
white710 (Who am I?)
1 year ago
I was not aware nor was the engineering team at Zonelabs and Sofaware that the Z100G does not work with WildBlue satellite internet connections.
There is a latency issue that occurs as the packets are sent to the satellite (22000 miles away) and back that the Z100G can not handle.
I spent many hours with Sofaware tech support to help them and me address this issue. We eventually gave up and I returned the unit for a refund. Unfortunately for me I spent quite a bit of time doing their beta testing and was not reimbursed for it and even had to pay the shipping fees to return the unit. I’m disappointed in the technological failure and also in the customer support policy of not reimbursing me for the return shipping.
Stay away from this item if you are using WildBlue but I do not know if HughesNet satellite would have a similar issue but I would guess that it would.
ssflyer (Who am I?)
1 year ago
It works just fine with my Starband satellite connection…
Network Admin (Who am I?)
1 year ago
i Had this router/fw combo aswell and returned it after only 1 week, that one week conisted of constant dropped wireless, and wired connections , the same wep keys that the router created were not aknowledged 3 hrs later. constant resets until i sad , ya know what im returning it. sucks i dont get my loast time back, good idea, great well built design, buggy functions
Wireless (Who am I?)
1 year ago
Thank you good article
Karl (Who am I?)
1 year ago
Can anyone who has bought this read the side of the box where the power
comes in, or the transformer to tell me what the max power consumption
is? Its should be listed in Watts (W), thanks.
Thanks.
-Karl