Zune Headache on Launch Day
- November 14th, 2006
- 10 Comments

Just installing the old Black Zune here, folks, and I’m here to say that either the Zune marketplace is running on an old 386 complete with a copy of Windows 98 or somebody’s got some ’splaining to do. Like Ryan over at Engadget, I went through the Zune install rigamorale on a fairly new Gateway laptop and am now waiting patiently for the Marketplace to appear. I started this attempt at 9:25am this morning, EST, and I still haven’t downloaded my copy of White and Nerdy by “Weird” Al Yankovic.
I’ve restarted thrice already and each time I run the Zune app it goes through the setup again and then freezes on the marketplace. Let’s pray these are opening day hiccups.











eric (Who am I?)
1 year ago
I got a promo zune yesterday at the launch, installed the software and blazed through 2400 points last night no problemo.
John Biggs (Who am I?)
1 year ago
hrm. ok. well, I’ll try again a little later.
Josh (Who am I?)
1 year ago
Hotmail is down too… seems like ms is having lots of issues
James (Who am I?)
1 year ago
I saw myself a Zune this weekend… I’ll stick to my iPod. That momma is Ooooooooogly.
durden964 (Who am I?)
1 year ago
The difference between microsoft and apple is that apple is historically a Hardware company, and microsoft is Software. Don’t get me wrong - I think the Xbox and the 360 are great Hardware - but they build on what microsoft already does, with a purpose specific box. Although the same could be said of apple and the ipod, I think apple are just smarter in understanding consumer trends. The iMac for example.
That said, I think it’s naive to think apple will hold the music market on hardware devices unless it become less rigid over licensing issues. This is VHS vs Beta, the difference here being that in this case Beta as the big lead in marketshare and content. And, it’s not look Zune is winning on the price front.
For microsoft to truly compete it needs to make a compatible device and a third of the cost (or less) than an iPod with the same functions. Even at that - with Itunes being the leading store of digitally downloaded music it’s tough to compete.
Zune’s p2p filesharing scheme is interesting. In theory it should be awesome. I’m curious to see how that really plays out. The truth is however, it’s just as easy to share music on an ipod. Go to a friends house, plug in your ipod and load up. It really can’t be any easier to “share”.
mark rowland (Who am I?)
1 year ago
i got a zune the day it came out and it has been amazing exsept for a couple little of problems.i have tryed to sign in with my account that i made. i used my XBL account but added the 14 day all you can eat trail for the parket place. with every hotmail account i have it lets me sign in but comes up with a “Error 87″ so fare iv wasted acoupel of days for my trial. i cant even sign in and buy microsoft pionts. and just today i was at school listening to it and then it stoped going wiresless. i went to my settings and it said that wiress was on but yet i was offline.if neone knows what i can do it fix these problems PLZZZ im me at Minimark27 for aim
C K (Who am I?)
1 year ago
Same here. I installed and uninstalled the Zune software 5 times. All works fine except that I can’t get the marketplace to appear and the sign-on button does not do anything. I click on it - nothing. Left-click…nothing.
I called customer support and they were not help at all.
Did you get the issue resolved and if so, did you do anything special to make this work?
Thanks
John (Who am I?)
1 year ago
Error code 87 can be solved by following the steps at the link below. To summarize, rename your DRM folder to DRMBackup. The instructions show you how find the folder. I didn’t backup my licenses because I was using the Zune Pass. Once I was able to sign in, it did a quick update, and my music was accessible again.
http://support.microsoft.com/Default.aspx?kbid=810422
BETTY
1 year ago
I HATE THIS STUPID ZUNE THINGS.MY SCREEN CRAKED AND THEY WONT FIX IT CUZ THEY DONT GOT A REPAIR CENTER.WTF.THEN WATS THE WARRANTY SUPPOSED TO COVER?
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BETTY
1 year ago
I HATE THIS STUPID ZUNE THINGS.MY SCREEN CRAKED AND THEY WONT FIX IT CUZ THEY DONT GOT A REPAIR CENTER.WTF.THEN WATS THE WARRANTY SUPPOSED TO COVER?I LOVE MY ZUNE THOUGH IT JUST MESSES UP TO MUCH
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