Gamestop’s Shoddy Customer Service
- March 26th, 2007
- 2 Comments
Alex over at Joystiq tells an interesting story about a Sunday-drive to Gamestop where he tried to purchase God of War II. When Alex entered the store and asked for a copy of GoW2, the employee behind the counter asked if a reservation had been made. When he replied “No”, the employee at the Gamestop walked over to the display wall, grabbed a case, opened it, and stuck a copy of the disc and manual inside. There were plenty of brand new copies inside the display case behind the counter (like always), but the employee wasn’t budging and kept insisting the game he was trying to sell was completely new. Terrible.
So what did Alex do after standing there in shock-and-awe for a hot minute? He did the same thing I did with WoW: BC: drove to another store (Best Buy) and bought it in 100% new condition. I knew Gamestop sucked, but this much? That’s just nuts. Hit the link for the full-story and one of the best pics I’ve seen in my lifetime.
TheGroupster (Who am I?)
1 year ago
Gamestop guys are just weird in general. They gave me a copied manual for Need For Speed Carbon. They Also Carded me for GOW II!!! =O
Sheldon McGee (Who am I?)
1 year ago
Yeah, I was there trying to get a copy of SSX Blur and I waited about 12 minutes (and I didn’t start counting right away . . . it took a while before I noticed how long this was taking) while someone else was getting a bunch of used games and they all had to be “washed” and he had to get their “info” and the whole time this was happening two other people were waiting for service. Meanwhile, some dufus was standing behind the counter talking to what seemed like a friend while putting together a display. He couldn’t pull himself away to help me out. And I was there the day before (the Tuesday it was released but no one had it) and the display guy tried to get me to reserve a copy for $5 so I know he could have helped me. I didn’t reserve a copy (on principle . . . I don’t want to be tied to one retailer) but since he was helpful I decided to go back (after first checking Target where they had no clue). Anyway, next time I’ll just pretend the release date is a week later . . . unless it’s for Wii 2 in which case I’ll camp again.