Comments on: Kodak EasyShare 5300: Don’t Believe The Hype

By: Amit

Amit — Tue, 29 Sep 2009 00:59:37 +0000

I have exactly the same issue. Sent a mail to connect@kodak.com, waiting to hear back.

By: Aprille

Aprille — Mon, 28 Sep 2009 17:44:14 +0000

@Bob Moore – sounds like your printer had a problem that can be fixed with a replacement part. If you’re interested – contact me at connect@kodak.com and I can get you help.

By: 3D's

3D's — Mon, 28 Sep 2009 02:05:33 +0000

I had the same problem the first time I needed to replace the ink cartridges. After calling Kodak they sent me a replacement printhead. Now I have the same problem and it is no longer in warranty. I like the printer but I wish they sold printheads with every set of cartridges that way I would keep my good color.

By: Bob Moore

Bob Moore — Tue, 22 Sep 2009 14:58:10 +0000

I purchased this printer about 2 months ago. It worked fine through the first set of ink cartridges, During the second set it started to become unreliable as to printing. Since I use this printer for all the computers in my house I find it completely furstrating to send something to the printer just to have it print out blank sheets, then sit down and run the nozzle clean and then return to the original computer and send a print again. As my son said, expect to waste 10 minutes for each printing job just getting it to print. If it sits unused for more than 15 minutes I can expect to have to clean the nozzles again. I love the scanner and card reader on it but the printer has been horrible. Colors will just drop out even with a new cartridge. I bought an HP today and my wife, who is more of a penny pincher than me, said, “thank God!”

Did I just get a bad one?

By: mcwhite

mcwhite — Sat, 12 Sep 2009 02:38:17 +0000

100% agreement, the black is not working, have followed all the advice given my Kodak – still not working – am very frustrated with this printer, not worth the $ being saved on ink

By: Jane

Jane — Wed, 09 Sep 2009 06:21:23 +0000

I’m sorry to hear that, Alan. I ended up junking my Kodak printer at my neighborhood recycling event this past spring. Unfortunately I could not find my original receipt to take it back.

My brother is in the market for a new multifunction printer/scanner and you better believe I steered him away from the Kodak printers. They own a Kodak digital camera and have been extremely happy with it so I knew they’d consider Kodak for a printer. The Kodak brand used to stand for quality. It’s too bad they apparently did not strive to build a quality printer. Major FAIL.

By: Alan

Alan — Mon, 07 Sep 2009 16:26:20 +0000

Let me add a big DITTO to Jane’s comments. Not a happy camper. Going to the Labor sale at Best Buys for an HP :( Boo to Kodak, looks like we got hosed.

By: Dick Coppard

Dick Coppard — Tue, 01 Sep 2009 15:53:36 +0000

Well I agree with the negative comments about these printers, (mines a 5300). Although it worked ok for the first 3 months or so and indeed still prints and copies ok, I too got the dreaded error code 2036 when trying to scan. I did all the usual like uninstalling and reinstalling the software, firmware and anything else I could find and eventually I contacted Kodak support via e-mail. The usual advice came back about removing the software and trying again, and, of course, it still didn’t work. I then re-emailed Kodak and was told that my problem had been given higher priority and i would get an answer within 24 hours. They asked me to send them a report from my computer detailing any other errors I had with my PC and although this showed only a minor error I had got with Explorer and nothing affecting printing I sent it anyway.

Sure enough the ‘prioritised’ response came back as promised. However they offered no solution, blamed it on ‘multiple errors on your PC’ and suggested I got a professional in to examine the PC and correct the problems!

I was not happy about this, (Unknown to Kodak I actually work in IT and my Tech guys had already had a good look and were convinced it was the Easyshare software), so I had a look for another solution. In the end I can get the printer to scan ok if I use alternative scanning software and if anyone is still having problems then I suggest this is the quickest and easiest solution. There’s a pile of it on the web and if you have XP you can use the Windows Photo software that has a scanner built in.

I have to say my faith in Kodak is pretty low now. Apart from this printer, (which is destined for the bin as soon as anything else goes wrong), I recently had a Kodak digital camera go phut, 3 weeks after the warrenty and which I had to pay almost the cost of the camera to get them to fix it. Guess what, its just gone again with the same fault, so I’ve already replaced it with a Cannon. I suspect my next printer will also be anything else but a Kodak!

By: Rebkee

Rebkee — Thu, 28 May 2009 22:43:54 +0000

I have two 5300 printers. One is at my house in Florida and the other here in Deleware. Between the two of them you couldn’t make one good boat anchor. They both worked fine for a little while and then went brain dead. Kodak is useless if you try to get any help from their tech. support. I’m going to have a pitching contest and see how far I can throw both of them. I believe Kodak has crapped in their mess kit with these printers.

By: Andrew S

Andrew S — Fri, 08 May 2009 18:39:26 +0000

Ive had my 5300 for probably 18 months now. bought it in pc world and returned it the next day as the first one just kept sitting there with the red attention light glaring at me. Finally got it replaced by the store but now its no longer printing black. A friend also bought the slightly better model and had a faulty scanner on that one

Came here to see if I could figure out whether this was a common problem, and have found my answer.

Im guessing this means the printer heads gone on the thing. Now out of guarantee so will give kodak a try but frankly I need a reliable printer so think Im gonna start looking for a new printer.

Not happy, and I for one will not buy kodak again

By: Matthew

Matthew — Fri, 24 Apr 2009 07:26:43 +0000

Hi, My name is Matthew! I am fom Kentucky. I got a Kodak EasyShare 5300 All In one Printer two years ago for christmas, now they did however, I BELIEVE discontinue that model. But i still use this printer for photos buisness use, school work, you name it we use it for that, cheat codes, i have a thirteen year old brother that likes PS3, and a 2 year old neice that likes Dora so we are printing things all the time… And my mom is a Mary Kay Cosmetics Consultant! Anyway, I am 20 years old and I have never had any problems out of my printer, it is the best printer i have EVER had, and i have had a computer since i was 5 years old. I would gladly be a walking billboard for Kodak! I love their products! Sorry if i am coming on a bit strong but I am just seeing all these bashings of the Kodak printers and I get very upset over things like that! E-mail me ppl: thatdude1989@gmail.com

Thanks,
Matt

By: KrisH

KrisH — Wed, 01 Apr 2009 06:28:01 +0000

I have the same problem with my printer not printing black at all. I am fed up myself. I was missing the driver files and print profile files and no word from Kodak at all. No customer service to speak of and not one reply on what could possibly be wrong. Basically, go buy and Epson that has a customer service department and printer that ACTUALLY PRINTS.

By: KrisH

KrisH — Wed, 01 Apr 2009 06:25:31 +0000

And the missing driver file issue and the missing print profile issue and the scan time out issue and the whole 5300 AIO issue.

By: KrisH

KrisH — Wed, 01 Apr 2009 06:24:14 +0000

I agree with you 100%. I had the same problem with this printer. Try to scan them as a Photo in your photo software as a PDF. This will solve your problem with size. It is best if you have good Adobe software….otherwise it is useless as a scanner.

By: KrisH

KrisH — Wed, 01 Apr 2009 06:21:24 +0000

Why is he a moron? The software does not include any printer drivers or print profiles for any reputable printing software. I have had this printer for a year and I am still trying to find the drivers for it because it is not usable with CS3. I hate this printer for that reason… It has never worked properly.

By: Kristina Harter

Kristina Harter — Wed, 01 Apr 2009 03:40:26 +0000

I have a Kodak 5300 All In One printer and I am having trouble getting it to print from Photoshop CS3. Where can I get the printer profiles and printer drivers for this printer?

I would like to love my printer but at this point I am hating it because I can’t print from Photoshop.

Any tips?

By: Leslie L Carbone

Leslie L Carbone — Sat, 28 Mar 2009 02:47:45 +0000

Christine…who did you speak to at Kodak. Just received my 4th replacement printer and print head and when I was speaking to someone in “Corporate” and mentioned I would like ink replaced as I have purchased ink and used it all up while on the phone with Kodak trying to fix my photo printing problems, I was told they DO NOT replace ink. Guess you got lucky. I am setting up my “new” replaced printed tomorrow and hoping 4th time is a charm.

By: Lucy

Lucy — Sat, 14 Feb 2009 22:07:17 +0000

I’ve had the kodak EASYSHARE 5300 for little more than a year.
Its a clumsy and noisy peice of junk. One day it just stopped printing black ink, and we’ve changed the cartridge a million times. Some of the pictures I print come out in negative colours :S!

This is a disgrace, Kodak should be ashamed to sell these printers.

By: Mike L.

Mike L. — Wed, 28 Jan 2009 17:21:43 +0000

I just found a way to use the scanner even though it has empty ink cartridges. If you remove and reinstall the cartridges and the printhead then it wants to do a calibration before printing anything. You can ignore the calibration request and scan documents. As long as you continue to ignore the calibration request you can scan to your hearts content.

Mike L.

By: Richard Price

Richard Price — Sat, 17 Jan 2009 20:30:27 +0000

Hi
Thought Id join in basically bought a second hand 5300 didn’t work a major appointment but the guys at Kodak were fantastic replaced it free of charge with inks, so then to start I am a real novice at computers so please feel like a space shuttle astronaut.

…Calibration needs to be done with high quality photo gloss paper i cut a piece of A4 size to fit, then push the photo paper tray all the way back on calibration the paper needs to be slightly away from the scanner edges.

…This dreadful software Kodak psychology a way round Ive used perfect uninstaller to un install the components I do not want and am left with Scanner driver and printer driver apparently installing with non of the custom boxes ticked does this, also try Freekapture ( scanning software simpler and faster than the Aio portal)
and similarly for the printer , way to go a usable machine.

Good calibration is vital..And my images are superb very good quality machine..Well done Kodak

Any other tips ?