Google 411: Hello? Operator?

Google Labs has just quietly launch a new 411 service accessible by dialing 1-800-GOOG-411. Michael at TechCrunch writes:

The product is completely automated and there is no way to talk to a human for additional or clarifying information. You tell it your city and state, and then ask for a specific business or business category. In my tests the product was excellent. Although the voice recognition was only working at about 70% efficiency, I just said “back” and retried when it didn’t understand what I said. Results are spoken back or text messaged back to you, and you are automatically put through to the phone number requested.

Sorry, carriers. There’s another cash cow lost to progress.

Google Launches Free 411 Service [TechCrunch]

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5 Comments so far

 
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Cosmic (Who am I?)

Why wouldn’t you just use TellMe?

 
mesylate

Tellme already has a business search, and its interface is much more nicer than Google’s creepy scratchy male voice.

 
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lM ll lL lL S (Who am I?)

how does google make money with this? or do they just have so much money and are overtaking the world???

 
michael j. brady

need address

 
william d. heiden

need address

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