CrunchGear

Yes, exactly the same failure occurred yesterday to one of our liquid cooled dual G5’s. Not good.

Yep. Had the exact same thing happen to me. Computer is 2 years old. Just came in one day and it wouldn’t. Saw the tell-tale scorch marks on the back. Took it to the Genius Bar and they quoted me $1100 to fix it. So now I’m stuck with a $2400 paper weight. Won’t be buying Apple again…

Talk to the Genius again and ask them to consult with their higher support and get their opinion. It can’t hurt, they may tell you the same thing again and you haven’t lost anything. But if you are lucky, they might get a different answer. Worth the try.

I had it happen to me. I needed a replacement ASAP so I have a new Intel Mac now. But I called Apple yesterday to complain and after being nice, but forceful and explaining to them that I really didn’t want to have to switch to PC and that if this had happened to one of my Dell machines, Dell would stand behind their product, since Apple did re-design the cooling system, so they know it is a problem. So now they are fixing it on their dollar. So call and yell at them.

I’m also a vicitm of leaks coolant ! My G5 Dual 2.5 (2 years old) is dead :( :(
I created a database to regsiter all beakdown caused by leaks coulant :
http://www.fusina.net/G5_coolant_leaks/index.php?lg=uk

Do it !
The goal : to get a REP classment from APPLE or better, laouch a class action against APPLE !

thanx

Same thing happened to me. My G5 Dual 2.5 GHz (almost 3 years old) started making fizzling noises two days ago, so I’ve been checking for leaking fluid and hadn’t found any, until this morning. The computer locked up, so I took another look, and sure enough, the green liquid was oozing from the back.

I’ve been noticing that lots of people are starting to have this problem recently. So far, Apple has only told me that this is very rare and that I’ll probably have to pay for it out of pocket, since it’s no longer under warranty.

Took primary tower in to apple today with coolant dripping from rear. . .
we run two G4 1ghz laptops, two G4 towers 500mhz and 466mhz. . newest computer of bunch craps out on me with a coolant leak?

APPLE PowerMac G5 Coolant Leaks World database report
http://www.fusina.net/G5_coolant_leaks/index-stats.php

Only 3 models were made with liquid coolant?

was quoted $625 for processor replacement $85 for hardware repair level-1 $710 total?
seems I made a mistake in purchasing liquid cooled mac. . .
the dual 2.5ghz accounts for 78% of failed coolant systems, check database link above, maybe apple could provide database with access for users to keep track of worst mac systems built. . .

there was another thread that apple decided to put into the archives at http://discussions.apple.com/thread.jspa?threadID=957435&tstart=0

why does apple not have a uniform repair policy with these failed machines? Why do I need to speak with a manager and pursue all these avenues to deal with what seems to me a faulty piece of machinery that I have built system of peripherals around?
Manager at apple store has agreed to wave $100 diagnostic fee and to cover half cost of $710 repair bill. Not feeling great with the idea of paying $355+ in repairs for a computer that will probably start leaking once I put it back into high gear crunching data. . .
Others have had apple estimates of $1100 or even $2500 plus in overseas markets. . .

Could apple remove liquid cooling system, thereby eliminating future leaks/catastrophe’s?

Plan on making calls to APPLE to see if repair can be cleared regardless of out of warranty status. Pains me to have bought liquid cooled computer knowing that Apple removed cooling system in future models. . .

Oh yeah found in the G5 online manual they say. . .

Liquid Cooling System, Some Power Mac G5 models use a liquid cooling system to manage the temperature in the computer. The liquid cooling system is sealed and is designed to be opened only by an Apple Authorized Service Provider (AASP). · Warning: Do not attempt to open or service the liquid cooling system. Opening the liquid cooling system may damage your equipment, and such damage may not be covered by the limited warranty on your computer.

· Warning: Always operate your computer in an upright position. In the unlikely event that coolant leaks in or from your computer, disconnect all electrical power to the computer and do not restart it. Contact an Apple Authorized Service Provider or Apple for information about servicing your computer. After disconnecting electrical power, you can clean up coolant using an absorbent cloth. Avoid inhaling or direct contact with skin. Coolant may cause minor skin irritation. If coolant contacts skin, wash well with soap and water. If coolant contacts eyes, rinse thoroughly with water. Dispose of all clean-up materials in accordance with your local environmental laws, regulations, and guidelines. Coolant may be harmful if swallowed. Material Safety Data Sheets (MSDS) are available at http://www.apple.com/environment/resources/msds.html.

•• alarming words I found are (some Power Mac G5 models), (unlikely event), (Avoid inhaling or direct contact with skin), (Dispose of all clean-up materials). . ahhhhh, why liquid cooled?

what to do what to do?

Dual 2.5ghz liquid cooled? Mac OS X (10.3.x) leaking coolant. . .

I just took my G5 in and was also told that because the warranty has run out that I must pay $1,000 to have it fixed. We should all band together and gripe about this to Apple. Seems like a faulty cooling system to me.

Thanks for posting you guys. My Aging G4 has kept me happy since 1999. I’ve been looking at a G5 replacement and thought I’d check if that liquid cooling system had issues. (I had resevations about it when I had heard about them when the g5’s came out.) I guess its just another apple lemon issue… like those g5 imac power supply issue and the dreaded applevision 1710 diode issue. I guess I wait till apple releases their next desktop before buying an apple intel desktop.

My 2.5 G5 melted down this morning. 4 years old. No Apple Care. Think there’s any chance of Apple being nice?

Thanks for the anxiety flashback. 1710 monitor diodes. God that was a pain in the ass. Screaming professional desktop folks. Repeat repairs on replaced deflector boards. It was well and truly a hellish one.

I thought about getting a g5 tower, but that cooling system just made me think… “Better stay clear of that model.”

Now Apple’s Intel desktops are just out of my budget. I really don’t want a mini. I don’t want an Imac - too much of a “Throw away computer” I mean… LCD displays seem to last quite well, and to be honest… That’s a bunch of displays that will be thrown away just because of the “Coolness” of the one piece look.

Hell… I guess I am just disillusioned about the whole upgrade game. Really… 10.3 seems to work so well. Why should I have to move up to 10.4 just to support my iphone and mobile me? What is so cool about safari 3 that it couldn’t be written to run under 10.3? Surely, just a bit more updating on 10.3 would allow for it to run.

dunno… I guess I’m just bitching.

Bill

out of warranty dual 2.5ghz G5, purchased sept 2004 (model#M9457LL/A) with delphi LCS died today, wont boot up anymore, coolant leaking out of the junctions between rubber hose and metal.I waited 3 hours on standby at the apple store in Palo Alto CA without help. Finally got an appt for tomorrow AM, we’ll see if they can fix it.

Yup, add me to the list. Dual 2.5 G5 (june 04). Out of warranty. Dead and dead. wierd smell, smoke, corrosion and leaking yellowish-green fluid. I freaked as it is my business system and I am not in a position to bear a major repair bill at the moment.

In my first call to apple care this morning, I was rebuffed and actually told that there was nothing that he would do and that I would have to pay to talk to him further! I hung up and called back 10 minutes later getting a nice lady that was sympathetic about the first dismissive and rude applecare idiot and my predicament. After taking my story she transfered me to a Product Specialist that basically took more case info and recommended that i take it to the apple store. I asked if there was any kind of “out of warranty exception” available and he said that there was nothing available for this situation. As I pushed harder (but nicely) all I got was that he mumbled that I could contact Customer Relations (though he said that he “couldn’t transfer me in this situation”) and see if there was anything that they would do. I was convinced that I needed to get someone to give me an exception before I took it to the store.

Customer Relations was a different world from the hour and a half worth of phone sparring up to this point. A very understanding and sympathetic woman discussed the situation with me and then told me that they were going to repair my computer and treat it as if it was under warranty. I was elated! She even made the appointment for me at the apple store.

The apple store went really easy. no questions asked about it, in fact, they had started the part replacement before I got there. They couldn’t tell me if the parts were available, but they could say that they were not on backorder… So basically, I have to wait two days to know if the parts are going to come or if I talk to them about a replacement.

Add me to the list, last night my Dual G5 2.5 (June 2004)just leaked and killed the Logic board, both CPU and the PSU. Give Apple a call, I got a new 24″ iMac and just was called today and told they are covering all rpairs even though i am close to a year out of applecare.

Our dual 2.5Ghz G5 blew its water all over the place this weekend. I thought it was giving birth.

Local Apple dealer quotes over $2,000 to fix.

I will be talking to Apple.

We are NOT amused.