Latest Norton Antivirus Update Causing The Blue Screen of Death
  • 15 Comments
by Peter Ha on May 20, 2007

computer-crash-thumb.jpg
I’m hoping our readers who use Norton Antivirus on a Windows XP machine haven’t updated their software in the last few days. On May 17, the Norton database was upgraded and by noon millions of users’ PCs were crashing. Norton’s latest update accidentally tagged two essential system files as viruses and cleared them away. Users were met with a blue screen subsequently followed by an error message regardless of rebooting the PC. Symantec has acknowledged that the upgrade was mishandled and that they’re working on a solution to better monitor such upgrades. In other words, they messed up real bad and someone is going to get fired for this mishap.

Millions of Computers Crash after Norton’s Antivirus latest update [Far East Gizmos]

Comments rss icon

  • Good thing I stopped using Norton a year ago. It’s always slow down my computers

  • nice article and i hate norton and i was using NOD32

  • On friday I re-installed Norton for some stupid reason and BAM, computer has about 10 BSOD’s multiple little errors w/ Videocard, Sound Card etc. I’m 99% sure this is the reason….

  • hey,, dnt spek such thing about norton,, this web site is fake and i hate other antivirus,, i have been using norton for years and it hasent caused any problem…. i timely update antivrus……so keep bein updated wth norton and have grt.. computing

  • I started using norton after trying mcafee, avg and avast! and I must state that of all theseaforementioned, none stands a chance at competint with norton. FACT!

  • I started using norton after trying mcafee, avg and avast! and I must state that of all these aforementioned, none stands a chance at competing with norton. FACT!

    • I truly prefer a virus than have Norton Anti Virus in any of my laptops/desktops.

      – Has the worst performance. God, is a secondary application, it can’t consume such amount of resources.

      – I’ve installed recently in my work against my will (since my boss thinks like you…), and now I have bluescreen everywhere. The worst thing is that I uninstalled norton, and the bluescreen remains, also after making a System Restore. And this was the unique thing I do it that day, so I’m 100% sure that the problem was Norton. So, believe me. It’s easier to deal with a virus than with Norton.

  • Norton is still the best, no doubt…

  • Planning to update my norton anti-virus. Now i read this shocking news caused by norton’s intivirus software ! What should I do ? Conflicting comments about Norton is giving me headache . Don’t know which to believe !

  • NOD32 is the best. Norton sucks big time. memory hogging crap. AND it caused my friend’s comp to crash after the update!Roland DO NOT use norton . mcafee neither. go for NOD32. this is the best that i have found. light weight and great.

  • the nornot has been doing good comitment for me in earlier days but still tere need littil improvement,beacause it allow some viruses to communicate,
    these viruses are caught by zone alarm,avg antivirus but i have best wishes for norton,beacuse its still best

  • I need some help with my spelling… are any of you folks available?

  • i have such type of virus in which every folder is shown as hidden and Thumb and desktop.ini type of virus.On which antivirus it can be removed.

  • I had used Norton for years. When they indicated that they would automatically debit my credit card if their product was purchased/updated on line, I started purchasing the product at some store. On Dec 2, the instant Norton antivirus 2008 installation was attempted, my computer crashed. I tried to restart, reboot, safe mode, F8 and eventually took it to a professional. After discovering (as suspected) that my hard drive was fried (gone, no longer functioning, not recognized, unavailable, etc), I attempted to contact Norton (through a friend’s computer). I never offically said their product caused this, just that everything worked great up to the moment the Norton product was installed. Their first email (to a friend’s computer as I no longer had one) said I would be contacted in 24 hours; 3-4 days later, they said they would contact me in 96 hours; several days later, they said i should delete the norton product, and attempt to reinstall it – if that doesn’t fix it, i could resubmit my issue in 21 days. —– I will NEVER use any Norton product again. As of Dec 25, still waiting for a solution – or at least a “real” reply. Any advice, besides alternative product?

  • WINDOWS 7 USERS READ THIS:

    If Blue screen happens to you ITS BECAUSE OF NORTON! Update the software online in safe mode OR uninstall before you install 7!!!

Leave Comment

Commenting Options

Enter your personal information to the left, or sign in with your Facebook account by clicking the button below.

Alternatively, you can create an avatar that will appear whenever you leave a comment on a Gravatar-enabled blog.

bugbugbug