A brief video overview of the HTC Touch
With Apple’s iPhone quickly approaching its release date, HTC and Microsoft knew they had to squeeze something out to compete. Granted, they’ve been working on this concept for years before they even knew about the iPhone — that’s how the industry works. That said, HTC’s Touch looks to offer big features in a small package that relies heavily on a touch-interface. It uses Windows Mobile 6 combined with an overlaying GUI called “TouchFLO” that provides a similar experience to that of the iPhone. But can it compete with the #1 product that isn’t even out yet?
No, but it’s still an interesting phone. See, the HTC Touch won’t even be out in the US until Q4 of this year and will most likely see its way to T-Mobile. Recently released in Europe, the Touch has nice features that are becoming more commonplace on HTC devices. Inside you’ll find a 200MHz TI CPU, 64MB of RAM with 128MB ROM, an included 1GB microSD card, 802.11b/g WiFi, and Bluetooth. On the outside, the Touch features an impressive 2.8-inch QVGA screen with a 320×240 pixel resolution and a 2-megapixel camera. The Touch runs Windows Mobile 6.0. Looking for 3G? Like the iPhone, the Touch has also gotten the 3G shaft.
The interface is much better than that of previous HTC and Windows Mobile models. Windows Mobile 6 makes Windows Mobile remotely usable, unlike past versions. Add on the Touch’s special overlay GUI and the phone becomes interesting enough that you’ll want to constantly play with it. You can use the included stylus or your fingers if you have some fingernails worth typing with. A home screen features quick shortcuts to things like a weather widget, your contacts, and text messages. Overall it’s pretty easy to use.
To control the Touch like the iPhone, there are certain ways for you to swipe your index finger across the screen. For instance, swiping your thumb upward from bottom to top will bring up the TouchFLO GUI, which you can then browse through by rotating it like a cube with your thumb. Useful? I suppose, but it’s more of a gimmick.
The TouchFLO interface
You can access your media via the aforementioned interface and playback music and video you’ve recorded with the flick of a finger. Included are USB headphones, a data cable, and a carrying case to make your experience a little more enjoyable. Nothing fancy, but it’s always nice to get included earbuds for rocking out. It’s a shame that the Touch’s “2-megapixel” camera acts more like a glorified 1-megapixel camera. Don’t even try using this thing in low light or darkness. No flash is included and the CMOS sensor is downright terrible. One of the more disappointing cameras I’ve seen on a phone lately.
I do enjoy texting and making phone calls on the Touch however. The interface is “surprisingly” easy to control and doing simple things like calling a buddy in my contacts list is very easy to pull off. Just tap a button here, a button there, and I’m ordering a pizza. Big props to Microsoft and HTC for collaborating on this one.
As far as the WiFi and EDGE go, they work fine. Internet Explorer on WM6 works fine. Pages work fine. It works, it’s decent. There really isn’t much more to say. If you’re looking for something more, use a laptop. The Touch actually did come in handy when a friend and I were stuck looking for a house and we had to pull up Mapquest on it. It took a little longer than expected to load, but we got the directions and made it to our destination on time. That’s one way this device can be handy.
But is the Touch an iPhone competitor? Absolutely not. The Touch isn’t even released in the US yet and doesn’t really feature all the same technology as the iPhone. For instance, on the iPhone, I can rotate the phone and the screen knows I’ve flipped the device. On the Touch, I have to go into a menu to manually rotate the screen. Plus, the Touch will most likely be available for T-Mobile, which gives non-AT&T customers an option if they don’t want to leave their provider.
Overall, the HTC Touch is one of the better Windows Mobile phones I’ve seen in awhile. The lack of a QWERTY keyboard can be overlooked after a few days of practicing using the on-screen keyboard. Plus the screen looks fantastic, the WiFi is fast, and the TouchFLO interface is pretty fun to use. On the other hand, no US release date, a terrible camera, and the fact that it’s still a Windows Mobile device make the Touch seem unappealing at times. I’d recommend getting it when it comes out here if you’re a T-Mobile customer and don’t want to switch or if you don’t want to shell out the big bucks the iPhone commends.
A valiant effort by HTC, but it still falls short of Apple’s upcoming phone.
“A valiant effort by HTC, but it still falls short of Apple’s upcoming phone.”
So a phone you’ve had a hands on of is worse than the iPhone that no-one will see before June 29th? Nice idea, but hardly gives you any credibility now does it.
I actually have one of these, got one of the first 100 in the UK. I am sure the iPhone will be considered a cooler device by many. But I doubt it will offer seamless integration with corporate Exchange servers. I doubt it will run much VPN software. In know for sure I will have difficult time editing emails with MS Office attachments. In short, the iPhone will have few of the features that many smartphone users demand – business class integration and business features.
The Touch actually DOES have all the corporate standards that many people want and need, AS WELL as being a very sexy, very phone-centric device (unlike most other HTC offerings). It plays a boatload of media standards (including Apple’s and Microsoft’s, as well as some higher-quality non-compressed standards for true music afficianados that Apple can’t play!). The only real downfall of the Touch as a media player is the damned 2GB limit on MicroSD capacity – at least they give a 1GB card in the box to start with. Team it with an HTC S100 bluetooth stereo headset, and you are rocking.
And, from what I have seen of the iPhone, I believe the Touch is smaller to pocket as well…but I haven’t checked the numbers. Certainly, the Touch is the best Windows Mobile attempt to be slim, shapely, and sexy. I brought mine out on Saturday in London, and had people lining up to see it and take pictures of it. Sexy, media friendly, AND intelligent enough for business use – that the iPhone (and Prada, which I have also used) have a difficult time stacking up against.
Future Shock
Yes, he’s right, it is already an afterthought compared to the iPhone. I love how people are so stuck in Microsoft rut that they think the iPhone will not be compatible with anything MS makes. Mac OS can communicate with Exchange servers. Mac OS can also edit and open ANY MS Office file. So, before everyone writes the iPhone off because they’re so scared to think of anything but MS, do some research and/or use a Mac for an extended period of time. Once you see that everything can be done on the Mac, and in a far less frustrating manner, you’ll see why everyone loves their Macs so much. When’s the last time you heard someone say they loved their PC? Probably not ever. And now that MS’ latest rip-off OS is out, you’ll hear a lot less.
I’m guessing you guys are IT guys who NEED MS to stay in business so that you’ll still have a job because of their flawed code and insecurity!
Future Shock:
People who are really sexy (since you mentioned it no less than 3 times in your comment), as well as all “true music afficianados,” know that “afficianado” is spelled: aficionado.
Vince, I second your opinions on Windows Mobile. Like many others, I personally am holding off getting work to upgrade my old phone until Apple releases the iPhone in Australia.
My wife and I currently both have Windows mobile-powered HTC-designed PDA-smartphones (O2 Mini and O2 XDA IIs) which try to do everything, but end up doing nothing well.
I have got to the stage of loathing my XDA IIs as from the user interface perspective, it is the worst phone/PDA I have ever used. The OS crashes and freezes daily, texting, the address book, connecting to wifi, launching apps, the blasted start menu etc are all some of the worst-designed pieces of software I’ve ever seen. If you let the battery go too flat it erases all the data you’ve got on the internal 128MB of flash (who the heck thought that was a good idea!!?)
Physically my XDA IIs has so many plastic buttons and a slide-out keyboard half of which don’t work anymore that I am about to go back to using my old Sony Ericsson P900 PDA phone which despite it’s own problems is so much better as a phone and PDA it’s like night and day. The Windows mobile PDAs used by upper management at our campus cause an out-of-proportion number of support problems with synching faults, connectivity issues etc.
Windows Mobile is a terrible phone OS with tiny on-screen buttons for choosing contacts to phone, horrible SMS texting and is as flaky as Windows 95 (Mac OS 7 was never this bad!) with regular freezes and required resets and the number of convoluted steps required to connect to our campus wireless LAN is unbelievable and sometimes it works but more often it doesn’t. Most Windows Mobile PDA users on campus have given up trying to connect to the campus wifi (including our the campus Telecom manager!) I’m growing to hate it more and more every day. It’s like death from a thousand cuts.
The iPhone’s OS X is a far more robust, capable OS than Windows Mobile and being a direct subset of the desktop Mac OS X promises to be far more powerful and flexible than the shoddy Windows CE (Windows Mobile) which bears no relation to Windows XP other than superficial looks and that horrible Start menu (on a tiny screen – why for the love of Pete!). Heck Windows Mobile is crammed into only a dozen or so megabytes on the XDA IIs while OS X on the iPhone is a fully featured 500MBs in size.
My Windows Mobile O2 XDA IIs PDA phone ta few days ago chose to do a hard reset for no discernible reason (the battery didn’t go flat). This means I lost all my data off the internal 128MB storage.
I’ll now have to find and re-install all of my programs, and I’ve lost all my preferences and settings so will have to set it up again for all the wifi networks I connect to (or should I say TRY to connect to). Aaaaaahhhhh!
To add insult to injury, every time Windows Mobile hard resets, it forces you to go thru a tutorial on clicking and dragging which you can’t escape from as if you had never used the PDA before. Who the #@#$%&* designed this operating system should be taken out and buried head first in a pile of wet kippers. It is unbelievable.
Microsoft not only has no taste, they have no idea what well written software is like or how to make computer/electronic equipment friendly. Apple may not be perfect but they are a quantum leap ahead of Microsoft in these areas.
Hurry up iPhone. Please….
-Mart
Well, i have a HTC touch and i found it perfect nothing of what you say has happen to me, so i think there is a big change from that time til now.
what the fuck are you talking about?
Could someone clue me in on why push email is so important?
Every computer I know of uses “pull” protocols like IMAP and we still get the email within a minute or so of the time it’s sent.
Mail in the iPhone supports this same standard and I don’t see why it would matter significantly whether you get mail 10 or 60 seconds after it’s sent.
Obviously 10 seconds is preferable to 60, but by a fairly small margin, so it doesn’t seem like the deal-breaker many are calling it.
Am I missing something?
D
Shawn,
A Mac is not an iPhone…same company, but very different products. To think that just because a Mac can interface with MS product X means that the iPhone will do it is totalliy incorrect. For example, not one preview has mentioned that the iPhone will support running MS Word, Excel, and PowerPoint to edit attachments – at this late date, believe me, you would have heard. Same thing with Exchange integration – sure the Mac can do it, but again, probably isn’t going to be out of the box for the iPhone, although that (and VPN) may get added by third parties. But then if you open it up to third parties, then you have to consider all the third party software that can be bought to assist Windows Mobile, especially all the SPB products, and it’s a never ending argument.
And Matt – nearliy every argument that you made against Windows Mobile (many of which I AGREE WITH as an owner of an HTC 9000 for the past 12 months!) are the things that the Touch fixes – at least on the physical interaction side. And WM6 itself has some help for some of the other niggling issues.
As for the iPhone being a subset of OS X, that should be a good thing – but I will really want to see how it deals with it’s own pre-emptive multitasking issues, and how it fares on battery life. It’s all well and good to talk about how much more STUFF the iPhone has inside it – but it is still built on the same battery technology and circuit tecnology as everything else on the market. Preemptive multitasking OSes take more resources, the iPhone has more RAM to support that – let’s see what the battery does.
David – PUSH vs. PULL shouldn’t be much of an issue for most people…but smartphones are used by a lot of people in sales and financial services, for whom a minute on the market or response to a client may make a difference. Or at least they like to think so.
And lastly, CapnVan – resorting to personal attacks over a simple spellilng mistake shows one of two things – you either lack detailed knowlege to debate this issue effectively, or you are simply a fanboy. Take your pick – neither is attractive.
I comment on the Touch’s sexyness for ONE reason – HTC is known for producing bricks with screens. Butt ugly (even the Dash), their phones look like they could have been designed in Soviet Russia. So for them, the Touch is a fantastic styling achievement, one more suited to LG, or perhaps, Apple.
Future Shock
I absolutely agree with Future Shock, i recently moved from the blackberry from hell world to the very sexy ;) htc touch. This phone is great and does everything you want it to do. I know that it sounds cool to say bad things about anything Microsoft does or collaborates on and it sounds also cool to be a “Mac” style of person but the reality is that if you use your phone as a work tool an not just to dance around on a white outfit, you really need to be objective and spend some good time using both phones as I did.
A Canadian guy (that managed to get his hands on an Iphone)
I personally am an Apple person. i love my Ipod, and my MacBook, but i dont think i’ll be touching the Iphone. my boyfriend has the HTC Touch and i love it.. i plan to get one on a contract with Bell in 36days (i’m been counting for months..), on my bday. :]
I havent had any big problems with this cell other then trying to get used to the texting set up.. but then again, its not my cell. so i guess i’ll update in about 36days :]
thats all<3
KBean.
We have been testing the latest version of Microsoft’s new mobile operating system, Windows Mobile 6, this week on what we believe is an excellent new mobile device called the Touch from HTC. The Touch is an innovation in touch screen PDA’s with a new front end user interface for the Windows Mobile platform. First of all, a look at the physical device.
http://www.airtimemanager.co.uk/activesync/HTC_Touch.aspx
It might not be an iPhone, but I’m sure it won’t set you back $500 like the iPhone
at bell its 350$ for a 12 month contract so… its getting up there.
Only one word for you:
GPS
Does the iPhone support it? NOOOO
Does the HTC Touch support it? YESSSSS
Actually here is Aus it’s price is AU$699 (US$600),
so it’s the same as the iphone.
But it doesn’t require a 2 year contract at least.
People are comparing with the iPhone in many aspects. What about the speed? The 200Mhz processor seems like the low point of this PDA phone. Could anyone give some feedback on the performance of the Touch?
It’s not a particularly fast processor but having had the phone for a week now I can honestly say that it does the job for me. Sometimes the screen refresh is a tad slow but we are talking about 1/10ths of a second here, not full seconds!
I purchased the Touch over the iPhone solely because my work environment required an MS OS product as the iPhone is not supported by our IT dept.
Having said that, I have been very happy with the Touch. Sure, the GUI is a little gimmicky but it works fine. The business apps work great. it synched up to our Exchange server in a few seconds and I loaded up all my mails, contacts and events in a few minutes. That is VERY useful indeed.
I would love an iPhone but the Touch does just fine. All this fanboy stuff is a little tiring. If there are people with an opposing opinion, that’s fine but please remain mature enough to not resort to mudslinging. They are only phones after all!
Martin Hill:
both the PDAs you hold are not HTC designed!
it is always better to know the facts before leaving a comment!
Shame about the 200mhz processor…400mhz is the way to go with WM, whcih means HTC Tytn.
There’s a interesting iPhone/HTC comparison at:
http://neilberman.blogspot.com/
Hi Vince,
I need some help. Would really appreciate it if you can reply to my mail. Bought a HTC Touch recently but as I’m using a mac, I can only install the Getting Started cd in my mac Parallels Windows XP. However, when i try to intall the cd, it has an error message that says that the cd needs Adobe Flash player to view and I’ve already installed the Flash player but yet, it still can’t detect my flash player. Can you help please? Is there a compatible issue with the mac Parallels Windows XP? If so, what can i do about it?
Those free Iphone testers are finding out the bugs.. :) I bet they will find more bugs..
Thanks
TimuM
To Dado or anybody else who can answer this:
you say HTC Touch supports GPS – I was trying to use it with Tom Tom Navigator 5 and first with my Parrot CK3300 GPS, then with an other external bluetooth GPS- but GPS doesn’t connect. I contacted the support from Tom Tom and Parrot – and they don’t know how to get it to work. There must be some settings to get them to work together. Please help.
Bebe: Turn on your GPS, turn on bluetooth on your Touch and pair up the two. On the Com Ports tab, add a new outgoing port. Run TomTom select Change Preferences, Show GPS status, configure. Pick Other Bluetooth GPS Receiver, and the new outgoing com port you selected earlier. Move your GPS receiver where it can get a decent view of the sky and you’re all done.
Thanks KevW, but I already tried all these steps and i couldn’t get it to work. Do you know the exact com ports I need to use? I tried the most common ones like com 5, 8, 1 and for hardware com 6 or 7 – these are the ones i can but it doesn’t connect. I’ve read about some PAN and DUN incompatibility. Any ideas?
I did all this steps and I was unable to connect. Any particular com ports i have to use?
Video record?
HTC Touch – YES
iPhone – no
MMS
HTC Touch – YES
iPhone – no
Voice Command to dial, play music, start applications, etc.
HTC Touch – YES
iPhone – no
Voice announement of incoming calls, incoming text/email, appoinment reminders, low battery, etc.
HTC Touch – YES
iPhone – no
Interactice Voice response to commands. (”What time is it?”, etc.)
HTC Touch – YES
iPhone – no
Ability to listen to streaming internet radio
HTC Touch – YES
iPhone – no
Ability to initiate remote wipe of data if lost or stolen.
HTC Touch – YES
iPhone – no
Ability of remote hackers to obtain your contacts, text messages, etc.
HTC Touch – no
iPhone – YES
It really isn’t a fair comparison.
I just bought one of these, and though I’m a Mac user, I’m giving the iPhone a miss.
Dave hits the nail on the head with his comparisons – they’re features which I needed and the iPhone could never ever match up to them.
been using my HTC touch for a month
still no solution to sync with my mac .
any idea guys ?
please share
I have found that missing sync works great with a mac. you can find it at http://www.markspace.com I couldn’t get anything else to sync with my mac book but this worked first time.
Have you seen this: (sync tool for WM6 and mac)
http://gizmodo.com/gadgets/software/missing-sync-v4-released-supports-windows-mobile-6-284502.php
I am interested to buy this phone (HTC touch), but can anyone tell me is it a 3G Phone? Thanks.
hey,
can anyone who has been using the HTC Touch for a while tell me about its battery life. I have been using the O2 XDA Exec for a while now and one of the main problems with it is the battery. Also, it loses signal very easily for some reason and if u are on roaming then you have had it. Have you experienced anything similar with the HTC Touch?
Thanks
I get great service and I leave my bluetooth on all day. by the end of the day it needs charged but it lasts all day even with it on. I just charge it at night.
hi, i have htc.its totally opposite to O2.i was a O2 user.now the phone is lying in my draw.Htc is the best phone with all the features.u can go for it.
htc touch is by far brilliant
it is not iphone but with all that iphone lacks
it would,nt want to be,i have a htc touch and would recomend it to the masses.
htc is not perfect,but iphone is far from that to .
gadgets are gadgets but htc is what you need.
when htc touch two comes out it will bee awsome,and by the time iphone get it right,all phones will bee made this way….
hi. i have teh htc touch, but i cant install the getting started cd it says install flash 8, but i did, and re-installed it several (hundred) times, yet it wont install. anyone have some pearls of wisdom that may help, it will be much apritiated (tore my hair out yesterday… :(
I bought a Touch about a week ago. Its Brilliant! It out does the iPhone on so many grounds its incredible. Take media compatibility, it does nearly every format under the sun, and installing new codecs is a snap. Take the camera, it offers alot of creativity with numerous photo modes. Text input offers a host of options which I don’t think the iPhone offers from keyboard to character recognition. Save yourself the money, if you want music get an iPod or Creative if you want a phone get the HTC Touch. Why buy an iPhone for its musical ability when it would just get stolen the second you produce it on that dark night?
To answer the questions above:
Battery life is about 200 hours
It doesn’t have 3G but you don’t need that with Wifi and EDGE availible.
My HTC Touch battery is getting completely discharged in 5 hours flat, without any usage!! It is just 4 days old and I am getting frustrated. Is it a known problem?
Hi Guys,
I M Looking to buy the htc touch phone . so guys anybody can suggest me how the phone is and about its battery life and fetures etc.
I would like to know how is the sound quality of media player in HTC Touch
It’s been 5 – 6 days that I have been using HTC touch and the main reason to buy it was, IPhone isnt being sold in Turkey legally. The seller adviced me HTC. I told him that musical ability is the most important point for me. He was right the sound quality is really good but no eq. options are avlb. I am not using my i-pod nano anymore. Wish it would have been compatible with 4 or 8 gb sd micro…
hey…
I have the htc touch and have been using it forabout a month now. im having he same problem as manish wth the bttery life. the baery completely runs out o juice after about 7-8 hours of nominal usage (without wi-fi switched on). i’ve even gotten the htc chaps to replace the battery but the new battery is as Bad.
has anyone faced a similar problem and how do I get over it. would appreciate some help in this regard.
thanks,
zubin
Yes the batterry life sucks though I have had it only one day. I have had to recharge it twice.
I also have the same problem as mentioned above playing the supplied cd/dvd as though I installed adobe flashplayer from the nominated site(and another) multiple tiomes it still wont play.
R ring volume is poor too and loudspeaker is a bit rattly.
virtual keyboard needs to be a bit bigger particuilarly in lansdcape mode (can you use the dialing keyboard as a t9 inputlike a normal phone for sms as it is much larger??)
Its really hard to delete unwanted pictures as you cant with them open but rather you have to return to the album view of multiple pics o
Just a question to the owners of the Touch:
Does it have an integrated GPS reciver?
Or does it requier a firmware flashing to get it to work like P3600?
Thank you for your answears!
It dowsnt have an integrated GPS (this was my question while buying) But;
you can buy an external GPS bluetooth device working with HTC (about 300 $) and you can use it via that device..
I don’t have a HTC Touch but I am researching them. I ran across this website that has a download to an application called Phone Pad that HTC lisenced in the past for touch screen phones. It’s gives the user the ability to type T9 messages on the screen (with what look like fairly large buttons).
http://www.venukb.com/blog/2007/08/01/keyboard-applications-for-windows-mobile/
(It’s about a 1/4 of the way down, labeled “HTC T9 Phonepad”)
Hope that helps.
Josh
I have a HTC touch phone.
I want to use a GPS receiver with some mapping software I have on the phone.
I’m using Bluetooth for my parrot system which is only a phone system and not the one that has built in GPS, can I us Bluetooth for the GPS receiver at the same time?
I am being told different things. Can anybody confirm or deny this?
hi guys..
Im trying to buy a HTC touch phone.
anf from all the comments that im getting right now makes me feel little
dissapointed to buy this good looking phone…
can anyone tells me how usefull this phone is compare to an iphone..
Its time to buy this HTC phone.
Its usefull..
http://www.pearlybeachmaldives.com
get online…and see how u can touch through HTC Touch Phone
I purchased this, this week & although having no problems with the battery or functions. I too am having the same problems with the cd. I am not a business user & have to say i got it purely on looks. After havng a sony ericson walkman phone, i’m highly disapointed i can’t download the software to put some tracks on. So any suggestions will be great or i’ll be hand it in after my 7 day trial for something else
I got the flash error too, it’s silly.
Just open up the CD from explorer and install the stuff manually, worked fine for me :)
Steph: hand it in, I wish I had. Anyone considering buying one: DON’T, it’s an ill-conceived poorly through-out toy that promises way more than one wants and delivers a fraction of what one needs. I’ve had mine a week, it wasn’t working over most of the 7 day trial period and now I’m stick with it. It’s driven me crazy, here’s why:
- Menus are poorly designed & confusing (and I’m very Windows /Mac literate, love gadgets & sophisticated technology etc.). Seems a strange mix of proprietary AND Windows menus; why confuse user with both?
- It’s incredibly INconvenient to use, e.g. you’re on a call and the menu asks you to tap in a number, but wait – no numerical keypad! You CAN get it come up, but it should be there anyway. However, seems your cheek against its screen changes screen data, often with dire results such as…
- Calls often interrupted by another call that the phone is dialling without my knowledge; just the pressure of my cheek against the screen whilst talking has so far called 999 several times and various friends, cutting off the original call when the new call is answered. (Convenient huh? Emergency Services were especially delighted).
- Same cheek pressure has also wiped a spreadsheet I had on screen when I answered a call and scrambled numbers to a couple of contacts. In other words, whatever’s open when you receive a call is not safe. Great.
- It needs 3rd party s/w to sync with Mac (unlike all my previous phones, Nokia, Moto… etc. which synced via Bluetooth without a fuss).
- It’s difficult to pair with other bluetooth devices, and once done, it will not exchange data with them (unless Windows data).
- Text recognition is pants. It worked quite well to begin with, but once I’d run it through the ‘learning’ menu, it stopped working altogether and only recognises ‘m’ as ‘3′ for example. It now recognises only 5 out of 26 letters and 1 of 10 numbers (it likes ‘3′, uses it at every opportunity – and no, I don’t write like a doctor ;-) my writing uses the classic directions in its s/w.
- it’s downright unreliable. In the 8 days I’ve had this phone, I have been able to send just one SMS; the rest of the time I hit Send and nothing happens. Eventually today Orange talked me through a reset that fixed this, but whatthehell? Will I have to keep rooting about in the bowels of the o/s just to send an SMS?
- Support (ha.) 3-4 x 20-45 mins to get through to Orange who said they don’t support this phone and referred me to the manufacturer. I called HTC’s 0845 support line several times a day for 4 days and never got a reply (line just rings till it cuts off and is not open weekends). Eventually got a reply from their repair centre; v helpful and got support to call me, but the time taken to archive this lost me 6 days and my trial period is over, so I’m stuck with this thing. They think my phone may be faulty and a new one arrives tomorrow, but even if all my issues turn out to be faults (and I doubt this somehow…) a replacement will not fix the badly designed menu system etc.
If anybody can tell me good stories about this device (that does not involve the bits I’ll never use like server compatibility, chat, games, music etc.) please do, I need cheering up.
I was holding out for an iphone but after reports of problems thought I’d get something in the interim before the second generation iphone comes out. So far the HTC has been great, no battery problems but apart from playing on it non-stop for the last 2 days haven’t used it constantly for work yet.
Great screen size, sound quality on the speaker is ok but it’s not really a music device, is it? The menus are a little confusing but you get used to them. The touch menus are great, similar to the iphone. Email works fine for me on a POP3 account, you can set it to download as often as you like and limit the attachment size and period of emails eg. no more than 50k unless you select to download it and only download todays emails so you don’t get 100’s of old ones! Just about to purchase the third party software to sync to my mac worth £20.
Tip for those who want to sync to their mac, buy the software before you change or upload anything to your phone! I put a password on start up and couldn’t disable it without having to do a full reset. The password stopped the sync software from accessing the phone, also you might need to reduce the length of the name of your mac to less than 20 characters as this is another (PC thing prob) that the software doesn’t like.
Once installed it’s easy to sync bookmarks, photos, iCal, contacts the list goes on.
Bluetooth worked fine for me, you have to pair the devices first but I got an mp3 from a Sony Ericsson on bluetooth without trouble.
So far so very good.
I am planing to buy htc touch or nokia e61i which one is better, please reply fast
thanks
Watch out for the HTC Touch battery – the battery goes dead within five hours even with the phone off.
I purchased my Touch new from a retailer three days ago. I contacted HTC about the battery and they refused to help and stated they offer no warranty for any part of the Touch (including the battery) regardless of when or where it was purchased.
I love the interface of the Touch, but the battery and HTC’s service would prevent me from recommending this to anyone.
It isn’t the HTC Touch battery that is a problem – it’s the phone. I managed to cajole two replacement batteries from the merchant who sold me the phone – and each had the same excessively short life.
The trouble comes when the phone is switched off. Leave it overnight and the battery is dead by morning. Leave the phone ON overnight and the battery is fine. I suspect a software glitch causes the Activesync module to search for a network even though the phone is off – using a significant amount of power in the process.
HTC’s tech support admits that the Touch has this problem. They also say HTC has no intention of fixing it. So – buyer beware: if you leave your phone on all the time, the battery may last you as promised. But, turn the power off and you’ll awaken to a dead phone.
Hey, HTC – how about a patch to fix this?
Finally, I have validation! I have been trying to get HTC to fix this problem, and they have yet to confirm it. I have discovered that when I turn the phone on and then off using the Comm Manager, the battery drains at 10% per hour (which is greater than leaving the phone on). I love this product, and I want the software problem fixed. Any solutions? Are you aware of anyone else confirming this problem? I an trying to get HTC’s attention on this one. I welcome your reply to early@tcq.net. Thanks.