Sony To Offer In-Store Tech Support
- June 26th, 2007
- 3 Comments
The next time you cruise by the Sony Style store at your local mall, you may find people waiting in line with PS3s, VAIOs, and Walkmen. Don’t be alarmed, as they’re simply there trying out Sony’s new in-store tech support service. Dubbed “Backstage”, this service will be available in NYC and NJ Sony Style stores and certainly resembles Apple’s Genius Bar setup. Owners of Sony electronics can come in for a repair, replacement, or diagnosis if there is a problem with a device.
VAIO owners will be able to receive data transfers, upgrades, PC buying advice and much more from employees working at Backstage. Even your out-of-warranty MiniDisc player can be repaired for a price. Sony says that by the end of 2007, 15 stores will have Backstage ready for customers.
Sony follows Apple’s lead with in-store support [Electronista]
Johnal (Who am I?)
1 year ago
Oh man, they are in a world of trouble. The XBR2’s and XBR3’s that were released last year have had an endless number of complaints regarding mura (clouding) that Sony has failed to acknowledge as a defect. People are going to start bringing in their TVs expecting the Sony reps to do something about it and will soon realize they were better off not having this option made available. A simple google search will reveal the troubles associated with clouding and these sets…i’m hoping the new XBR4’s and 5’s are cloud free!
Joe (Who am I?)
1 year ago
This service is limited to VAIO computers.
Lohness (Who am I?)
11 months ago
http://meta.missouri.edu/serialize/tmp/@top/ambien/index.html