CrunchGear

Verizon is a culprit! you do not know verizon! i have the 19.99 plan and they are strongarming me off of it! they S#ck! they are corporate thieves. i have a verizon cel phone plan. it was a contract they obsorbed from bell atlantic when they took over them and their customers.

and as for my CONTRACT and plan, it then became a “grandfathered” plan. i was told it was good till “i” decided to change it. last year i bought a cel phone at full retail so i wouldn’t have to sign a new contract and lose my plan. and i always pay “full” retail for my cel phones from them because of this. i have multiple plans with verizon for several services, all which have been updated, but this one plan i have chose to keep as is. but they are NOT honoring it! it doesn’t fit what THEY want! dare not honoring their contract and they will have you in court and destroy your credit rating, but should they not want to honor YOUR plan, you are nothing but a left over thought to them as they have all the corporate power and control.

The name of my Granfathered plan is the DIGITAL 20.

over the past several years, verizon has done everything from lie to harrass me to get rid of this plan. they have shut off my service multiple times, and continually offer me their new plans to “fix” the problem. they overbill me to distract from what they are doing. then they will confuse my bill, and i will have to go over it with them every month. then they will credit it, and then it will start over again. and they will just keep offering me a NEW plan that will fix this.

however, they now say my plan is absolutely no longer good, but then offered it back to me to if i just sign a new 2 year contract to keep it. and then after told me, that offer is no longer good and neither is my grandfathered plan.

keep in mind, for years before they decided to get rid of these plans, i never had problems with my bill. it was always the same, 19.99 plus tax and usage charges. pretty simple.

the Digital 20 is 19.99 a month and includes nights starting at 8pm to 7am, and weekends, as well as the first incoming minute. nights and weekends were not a “free” promotional offer like they are now trying to say, but were originally “included”. the plan is limited to the MA, RI & NH. outside of that area is long distance. but this plan works very well for me on my income and budget. and i have made them aware of that. and i have had this plan for over a decade.

they have lied over and over, and on many occassions have tried to resell this same plan to me, as long as i sign a contract for it. one time they even said i did sign a contract for a new plan, which i did not, and they changed my plan on me to something i never even heard of. it took months to fix this. now they say that is why i am having problems. but then change that story too. i have never ever signed a new plan, or even considered a new one.

i have been a loyal customer of verizon since they first bought bell atlantic. and my bills are always payed in full, but now, they have made such a mess of my invoice they told me not to pay it till it is fixed, and yet, now they are telling me that they are shutting of my service because it is not payed. but when i call CS they say do not pay it till it’s fixed so it doesn’t get worse, and then they shut if off. they also over charge when it comes to taxes and other services. i have been paying my plan month’s in advance to avoid these problems, but still they shut me off. it has gotten to the point now where they are admitting they want me gone. me, and the rest of the public with this plan. they are ignoring this “granfathered” protection and law. and using strongarm tactics to do it by holding my phone service hostage.

they say they do not carry the plan anymore, yet my invoice is still billed under it. and also many many people still have it. and now, they are methodicly eliminating us one at a time. they have sent me invoices that are so over the cost of my plan it amounts to fraud. they continually make me call to fix it and then try to force me off of my plan. now, they are refusing to help me and tell me that they now will decide what i pay, and that my granfathered plan is useless, altho of course, many people have it still.

it has now gotten to a point where they refuse to help me at all. their own customer service told me yesterday that she believed verizon was strongarming me and that i was not alone. she said that verizon is in the process of systematicly harrassing everyone off of these old plans to get them on to new nationwide plans that start at 34.95 a month. it is their NEW bottom line, and they do not want anymore grandfathered plans to exist, so, they are corruptly going about harrassing customers with them to get rid of them.

they also refuse to give the names or even extension numbers for customer service reps when you speak with them to keep a record, and when you call back, they say that you never called before. it is overwhelming to say the least. i can not begin to list the amount of other corrupt things they are doing in this case, but i do know it is well known amoung verizon employees that they are intentionally violating these grandfathered plans, and robbing the public in their criminal billing practices. they simply figure no one will spend the time to fight them.

verizon has lied, cheated, and stolen from me. and i am not alone. recheck your bills every month and you will see, it is never correct. they always overbill and they do NOT honor granfathered contracts.

you must be working for them!

and please, if there are any lawyers out there interested in suing them for me, please send me an email. they are the putrid coporate scum that has gripped the american dream and made it the dilluted nightmare it has become!

Please take notice of these corrupt corporate thieves, and be very ver aware before you do business with them.

p.s. and just try to get a hold of one person there. just one. none have extensions or call back numbers. they hide behind countless anonymous numbers and offices all over the place, with not one person responsible. their president is in hiding as well. he should be held accountable for his thieving soldiers!

God Bless America!