Comments on: AT&T Rep Talks About Lengthy iPhone Bills http://www.crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/ Gadgets, gear and computer hardware. Wed, 08 Oct 2008 11:07:46 +0000 http://wordpress.org/?v=2.6.2 By: Bozo Clown http://www.crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-372270 Bozo Clown Sat, 18 Aug 2007 00:38:45 +0000 http://crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-372270 Like a lot of other posts that mention the iPhone this one has absolutely nothing to do with that particular phone ... whatever phone you have, if you text a lot, AT&T will kill a tree on your behalf. Like a lot of other posts that mention the iPhone this one has absolutely nothing to do with that particular phone … whatever phone you have, if you text a lot, AT&T will kill a tree on your behalf.

]]> By: Rob http://www.crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370337 Rob Thu, 16 Aug 2007 19:20:29 +0000 http://crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370337 All AT&T Call Center employees are AT&T Reps. And they will be "more than happy to help you with that issue today." (brainwashing works) All AT&T Call Center employees are AT&T Reps.

And they will be “more than happy to help you with that issue today.”

(brainwashing works)

]]> By: Guest http://www.crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370317 Guest Thu, 16 Aug 2007 19:01:16 +0000 http://crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370317 I agree with Alex. I personally don't care about the length of the bills and the people who do can call AT&T to switch to e-billing or to receive summarized reports. www.iphailure.com I agree with Alex. I personally don’t care about the length of the bills and the people who do can call AT&T to switch to e-billing or to receive summarized reports.

http://www.iphailure.com

]]> By: Fred http://www.crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370261 Fred Thu, 16 Aug 2007 18:03:56 +0000 http://crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370261 I'm as e-centric as the next geek, and pay my bills electronically, but I still get paper bills. If I don't, I have a hard time paying on time. With a paper bill, I can stick it in a file, and then before payday, pull out the stack and see what's due. If the bill comes via email or I have to go to the vendor's web site to see/pay it, I don't always remember. When I did get e-bills, I had to print out the emails to have a paper trail, so what was the point? If you are more organized than me (which, frankly, isn't setting the bar very high), then good for you. But there's no reason I should be punished by AT&T because I don't want e-billing. Summary statements should be the default, and I shouldn't have to call customer service to get off the novella-sized billing plan. I’m as e-centric as the next geek, and pay my bills electronically, but I still get paper bills. If I don’t, I have a hard time paying on time. With a paper bill, I can stick it in a file, and then before payday, pull out the stack and see what’s due. If the bill comes via email or I have to go to the vendor’s web site to see/pay it, I don’t always remember. When I did get e-bills, I had to print out the emails to have a paper trail, so what was the point? If you are more organized than me (which, frankly, isn’t setting the bar very high), then good for you. But there’s no reason I should be punished by AT&T because I don’t want e-billing. Summary statements should be the default, and I shouldn’t have to call customer service to get off the novella-sized billing plan.

]]> By: Alex http://www.crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370223 Alex Thu, 16 Aug 2007 17:34:22 +0000 http://crunchgear.com/2007/08/16/att-rep-talks-about-lengthy-iphone-bills/#comment-370223 Sounds more like "some guy working at a call center for AT&T" rather than "an AT&T rep". Sounds more like “some guy working at a call center for AT&T” rather than “an AT&T rep”.

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