The Futurist: Why Apple’s Good Products Are Bad For Innovation
- September 13th, 2007
- Read 1445 times
- 9 Comments

Few—rather, no other—companies stir up the same fool’s game of me-too as Apple. I feel sort of ridiculous saying it, and perhaps sound like a bit of a fanboy, but Apple makes products that work in ways most CE products don’t. When playing with an iPod or iPhone, it’s almost easy to take for granted the fact that most things we buy just aren’t user-friendly. A top exec at Research In Motion (that would be the guys who make BlackBerrys) told me a few months back that about 30 percent of Windows Mobile phones were returned–presumably because their buyers are so frustrated with their atrocious battery life/molassis-slow processors/impossible-to-navigate GUI/propensity to freeze. I’m not sure how many iPhone buyers are returning their gadgets in frustration, but I’d guess it’s a statistically insignificant number.
In general, as the cliche goes, Apple products are known for being simple, pretty, easy-to-use, and fun. And this is exactly why they are bad for progress in the tech world.
While Apple’s gadgets are undoubtedly user friendly, that ease-of-use always comes at a price. In this case, it is a stinginess with features—video had been around on PMPs for years before the 5G iPod brought it to the masses, and no iPod has yet to include an FM reciever or voice recorder. For the most part, the mass market gets by just fine without such add-ons, as long as a product’s core functionality shines. Unfortunately, all too often, other companies try to mimick this, and end up producing under-powered Apple rip-offs that lack any sense of innovation or experimentation. Unfortunately, many companies seem to have confused “simple” with “feature-less.”
Ever since the iPod burst onto the scene, Creative, SanDisk, Archos, Microsoft, and all their other DAP-making brethren have attempted to beat Apple by giving consumers more features for less money. It obviously hasn’t worked, and the obvious response is “Why even bother?” To these companies, it must look like no matter how many bells and whistles they stuff in their players, they just can’t win. In fact, it may be that they can’t, but that doesn’t mean the public doesn’t win by them trying.
These players represent a sort of farm league for features. A typical feature cycle goes like this: A new feature pops up on one of their players, gets put through the ringer while the technology gets better, and eventually shows up on an Apple product, to much hoopla, when they are ready for prime time. In the end, Apple usually gets credit for the development of the feature, even though such credit is beyond ridiculous.
Still, this farm league is necessary for the progress of innovation—particularly as it concerns mobile gadgets. Without it, we’d likely be stuck with the same stale players for years.
So this is a call to all the Archoses and Creatives of the world: Don’t despair. Keep putting on tons of features that nobody uses. Even if they don’t boost your sales one iota, you are providing a valuable service to everybody who wants great features. And don’t worry about following Apple’s lead—leave that to Chinese iPhone cloners. Instead, worry about carving out your own niche. One day, you just might find that that niche is suddenly the mass market.

Seth Porges writes on future technology and its role in personal electronics for his column, The Futurist. It appears every Thursday and an archive of past columns is available here.









yoshi (Who am I?)
10 months ago
Recommendation: change your title from “futurist” to “nowist” since you have not provided any insight or real predictions to where the future will be … well -ever-
and one other note … technology changes in seconds … it takes only one good idea with the right backing to take over a market … apple succeeds because it is providing the customer what it wants … but it fucked up before and it will do it again
Cali Lewis (Who am I?)
10 months ago
This piece doesn’t really work because Apple isn’t pulling ideas from other PMP makers. Apple waits until a feature will sail when it’s placed in a new product. If a great feature isn’t going to be flawless, Apple avoids it, but when it’s ready to fly, that’s when it gets incorporated.
Other companies throw features at us. Apple limits feature offers to those that are really ready from prime time.
Tokyo Bo (Who am I?)
10 months ago
Although I agree with the sentiment expressed in the last paragraph, hasn’t the market spoken with regards to FM tuners in digital audio players?
James (Who am I?)
10 months ago
This was sort of a noble attempt at “balance,” -write something anti-Apple for me, will you- but there just isn’t much bad to say, is there. Waiting until features have been tested is the way things are supposed to work, because then they do work. And frankly I don’t care who does the grunt work.
James (Who am I?)
10 months ago
Agreed…. there is no more market research or experimentation needed to determine that an FM tuner in an iPod would be a good thing…..
It’s just that Apple contunes to be greedy and build these as options we have to pay $49 for! Come on 33% of the cost of a 4gig Nano just to add the FM tuner??!!?? Talk about greed!
MonsieurLâm (Who am I?)
10 months ago
Relevant stuff.
Philipp Wesche (Who am I?)
10 months ago
I disagree and wrote a reply at the above URL.
Coleman Foley (Who am I?)
10 months ago
i like the article
frank (Who am I?)
9 months ago
I pods are alright for people that cant or wont think for themselvs but for me fetures sell and archos has been the first to bring manny fetures to the mobile markit the first with video the first with a bilt in camrah the first with wifi and toutch screen. My favoret was the pma (personal media assistant) it was a hand held linux running pda with a 30 gig hdd toutch screen wifi usb video recorder / player, somehow all running on a 150mhz prosesor it had a web brouser and email support and could display vga resalution a tv I used a fold out keybord with myne I only wish the new 605 ran an open version of linux like it did.