Comments on: The Unreasonable Stance: Time Warner Cable http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/ Gadgets, gear and computer hardware. Sun, 29 Nov 2009 16:54:52 -0500 hourly 1 By: Demon http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1148059 Demon Thu, 26 Nov 2009 00:17:54 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1148059 Please share those "right settings" you've been using w/ utorrent, please! Please share those “right settings” you’ve been using w/ utorrent, please!

]]> By: DCD http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1147216 DCD Tue, 24 Nov 2009 23:14:26 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1147216 For what it's worth, Austin is now part of the new TWC experiment to "manage" traffic. What that meant was, when I tried to bittorrent the latest Chrome OS release from Google. I got ZERO. Nada, Nichts. Bittorrent was out and out blocked. Afer 30 minutes on the phone with the gal at TWC, who absolutely insisted that TWC is not blocking bittorrent, she went silent. Nothing. Ok, says I and I hung up. About 30 seconds later all my torrents came to life. Liars all. The Cable monopoly duopolies in the US should all be disallowed, and let competition run its course. For what it’s worth, Austin is now part of the new TWC experiment to “manage” traffic. What that meant was, when I tried to bittorrent the latest Chrome OS release from Google. I got ZERO. Nada, Nichts. Bittorrent was out and out blocked.

Afer 30 minutes on the phone with the gal at TWC, who absolutely insisted that TWC is not blocking bittorrent, she went silent. Nothing. Ok, says I and I hung up. About 30 seconds later all my torrents came to life.

Liars all. The Cable monopoly duopolies in the US should all be disallowed, and let competition run its course.

]]> By: J http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1129526 J Sat, 07 Nov 2009 00:49:54 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1129526 Exactly. Brian, you're an idiot. Do you work for TW tech support? Exactly. Brian, you’re an idiot. Do you work for TW tech support?

]]> By: to brian http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1022277 to brian Tue, 19 May 2009 12:39:04 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1022277 Brian, I think that you really should realize that the point is that we are PAYING for a certain quality of service to be delivered Time Warner, and it should be given as promised. You should not have to go into all you IP settings and balance shit or generally know ANYTHING about how the connection is setup and run: that is TIME WARNER'S end of the deal IMO, to deliver the fucking service. To expect the customer to work their ass off tweaking setttings and downloading things just to get the PROMISED performance is idiotic. Brian, I think that you really should realize that the point is that we are PAYING for a certain quality of service to be delivered Time Warner, and it should be given as promised.

You should not have to go into all you IP settings and balance shit or generally know ANYTHING about how the connection is setup and run: that is TIME WARNER’S end of the deal IMO, to deliver the fucking service.

To expect the customer to work their ass off tweaking setttings and downloading things just to get the PROMISED performance is idiotic.

]]> By: John http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1018582 John Tue, 12 May 2009 04:10:21 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1018582 Brian is the stupidest person I have seen posting on the internet in some time. That says a lot. The slightest bit of quasi-knowledge really does seem to make idiots think they have any idea what they are talking about. Brian is the stupidest person I have seen posting on the internet in some time. That says a lot.

The slightest bit of quasi-knowledge really does seem to make idiots think they have any idea what they are talking about.

]]> By: Brian http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1008680 Brian Sat, 18 Apr 2009 20:46:23 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1008680 ...and final, don't forget the ccleaner to clean out all the trash you collect from the internet! ..with the push of a button! …and final, don’t forget the ccleaner to clean out all the trash you collect from the internet! ..with the push of a button!

]]> By: Brian http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1008679 Brian Sat, 18 Apr 2009 20:44:20 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1008679 ..and because it sounds like many people on here don't know what they are doing, here is a few more tips... don' t use a satellite connection unless you live in the desert, (or accept the loss). Never fall for TW phone/cable/Internet package! A voip connection, should never be used on a internet connection. TW will tell you different because they want the cash and service of course (I tell ya, no honest people these days!), but voips use very much bandwith, even when your not on the phone! Don't do it! The person that said DSL is faster then a cable connection!!? Hmmm,... where did you crawl out of? ..and because it sounds like many people on here don’t know what they are doing, here is a few more tips… don’ t use a satellite connection unless you live in the desert, (or accept the loss). Never fall for TW phone/cable/Internet package! A voip connection, should never be used on a internet connection. TW will tell you different because they want the cash and service of course (I tell ya, no honest people these days!), but voips use very much bandwith, even when your not on the phone! Don’t do it! The person that said DSL is faster then a cable connection!!? Hmmm,… where did you crawl out of?

]]> By: Brian http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1008662 Brian Sat, 18 Apr 2009 20:21:49 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1008662 ...oh yeah, and never ever use a p2p, if your not using a ip blocker (-clue peer gaurdian) to block the people you are getting service from! ..and if your anti virus tells you one of the files is a virus, (being you dl the program at the proprer place).. it's not, it's something they have to add to the definitions files, you have to add this to your avg or your own antivirus program, so it will not detect it as one, or it won't work. Simple as that. Expect to be limited in your bandwith then. …oh yeah, and never ever use a p2p, if your not using a ip blocker (-clue peer gaurdian) to block the people you are getting service from! ..and if your anti virus tells you one of the files is a virus, (being you dl the program at the proprer place).. it’s not, it’s something they have to add to the definitions files, you have to add this to your avg or your own antivirus program, so it will not detect it as one, or it won’t work. Simple as that. Expect to be limited in your bandwith then.

]]> By: Brian http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1008660 Brian Sat, 18 Apr 2009 20:16:15 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1008660 In addition, you should have enough memory for the os you are using, (not the recommendation), (optionally a computer not from a retail store, or any retail computer really, they are all crap, but still should not be causing all the problems your having), a good brand router, (-clue dlink gigabyte gaming router), a network card to match the gigabyte network, the correct network cable, (don't believe anyone (including tw) that tells you, a cat5 or 5e network cable will be just fine, there is about ten different types of network cables out there, (more than one that accept gigabyte, and have different speeds and wire used) ..and if you have collected as many as I have over the years, you learn just grabbing any network cable, could cost you bandwith drastically!), update your network card drivers, and be sure to edit them to your advantage! same with motherboard bios, and anything that effects the network and speed of the system overall! I could go on all day but I'm done. In addition, you should have enough memory for the os you are using, (not the recommendation), (optionally a computer not from a retail store, or any retail computer really, they are all crap, but still should not be causing all the problems your having), a good brand router, (-clue dlink gigabyte gaming router), a network card to match the gigabyte network, the correct network cable, (don’t believe anyone (including tw) that tells you, a cat5 or 5e network cable will be just fine, there is about ten different types of network cables out there, (more than one that accept gigabyte, and have different speeds and wire used) ..and if you have collected as many as I have over the years, you learn just grabbing any network cable, could cost you bandwith drastically!), update your network card drivers, and be sure to edit them to your advantage! same with motherboard bios, and anything that effects the network and speed of the system overall! I could go on all day but I’m done.

]]> By: Brian http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1008658 Brian Sat, 18 Apr 2009 20:00:59 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1008658 First of all maybe you should stop the complaining, and pick up a book! Second, why would anyone move into a residents that still had bills and contracts in progress. If you knew what you were doing, you wouldn't be screaming at Time Warner. You should be screaming at Microsoft, (if your using a ms os). They are the problem, not TW. There is so many things they needed done to a os, p2p apps, etc. I have used TW (previously Adelphia) for nearly ten years or more. I currently have speeds of 15360 kbps dl. and have for some time. Here is a few tips, but I'm not going to give you all the right answers. Go into your cable modem ip and check your status numbers. There are certain guidelines for a cable connection, if it's not a balanced signal, (too high or too low) your going to get a crap of a signal. Here is my information to compare. Downstream Channel: Lock Status Operational Modulation 256QAM Channel ID 6 Provisioned Rate 15360 kbps Symbol Rate 5360.537 Ksym/sec Downstream Power 3.0 dBmV SNR 39.5 dB Upstream Channel: Lock Status Operational Modulation 16QAM Channel ID 4 Provisioned Rate 768 kbps Symbol Rate 2560 Ksym/sec Upstream Power 41.5 dBmV You should also make sure the cable line is in very good condition, no power cords of any kind are touching, nor any type of low signal splitter or splitter that will interfere with the already balanced signal. (The cable company TW will balance the signal for no charge and even run a new line, just for the router only, if you ask nicely! -clue). I don't know what it is with this trend, that it's cool to tell people off and tell them to shut up and then expect anything in return, well it's not cool, your the stupid one, that's why your living in a "living hell" as you put it. Besides the tips above, research all you can about overcoming issues with your os, and the internet, and how ms blocks certain things that have to do with the internet, (clue xp/vista) and p2p (clue emule exteme mods/ip blocking/zero uploads/etc.) ..programs from working the way we want them too. Hope you get things working, and stop being an idiot to people, it's not cool, it makes you sound like a moron. It won't get you anywhere, and you shouldn't be talking like that anyway, there is no excuse for people to act this way no matter how they grew up. If you can't accept that, then you deserve to have a no good service, and a life of living hell. First of all maybe you should stop the complaining, and pick up a book! Second, why would anyone move into a residents that still had bills and contracts in progress.

If you knew what you were doing, you wouldn’t be screaming at Time Warner. You should be screaming at Microsoft, (if your using a ms os). They are the problem, not TW. There is so many things they needed done to a os, p2p apps, etc. I have used TW (previously Adelphia) for nearly ten years or more. I currently have speeds of 15360 kbps dl. and have for some time.

Here is a few tips, but I’m not going to give you all the right answers. Go into your cable modem ip and check your status numbers. There are certain guidelines for a cable connection, if it’s not a balanced signal, (too high or too low) your going to get a crap of a signal. Here is my information to compare.

Downstream Channel:

Lock Status Operational
Modulation 256QAM
Channel ID 6
Provisioned Rate 15360 kbps
Symbol Rate 5360.537 Ksym/sec
Downstream Power 3.0 dBmV
SNR 39.5 dB

Upstream Channel:

Lock Status Operational
Modulation 16QAM
Channel ID 4
Provisioned Rate 768 kbps
Symbol Rate 2560 Ksym/sec
Upstream Power 41.5 dBmV

You should also make sure the cable line is in very good condition, no power cords of any kind are touching, nor any type of low signal splitter or splitter that will interfere with the already balanced signal. (The cable company TW will balance the signal for no charge and even run a new line, just for the router only, if you ask nicely! -clue). I don’t know what it is with this trend, that it’s cool to tell people off and tell them to shut up and then expect anything in return, well it’s not cool, your the stupid one, that’s why your living in a “living hell” as you put it.

Besides the tips above, research all you can about overcoming issues with your os, and the internet, and how ms blocks certain things that have to do with the internet, (clue xp/vista) and p2p (clue emule exteme mods/ip blocking/zero uploads/etc.) ..programs from working the way we want them too.

Hope you get things working, and stop being an idiot to people, it’s not cool, it makes you sound like a moron. It won’t get you anywhere, and you shouldn’t be talking like that anyway, there is no excuse for people to act this way no matter how they grew up. If you can’t accept that, then you deserve to have a no good service, and a life of living hell.

]]> By: Seth http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-1002644 Seth Mon, 06 Apr 2009 15:44:32 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-1002644 I can confirm, Time Warner in NYC throttles bandwidth if there is a bittorrent client on your network. Unfortunately, there seems to be no real way around this for me as there are no other providers in my neighborhood! Is anyone listening? TWTC could REALLY use some competition! I can confirm, Time Warner in NYC throttles bandwidth if there is a bittorrent client on your network. Unfortunately, there seems to be no real way around this for me as there are no other providers in my neighborhood! Is anyone listening? TWTC could REALLY use some competition!

]]> By: Michael http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-989354 Michael Sat, 07 Mar 2009 03:50:07 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-989354 Time Warner is the worst cable company in the US. Souther California had Comcast up until 2 years ago, and I never once had a problem with them. Since Time Warner took over Los Angeles, I have cancelled my television service and only have internet with them because they are the only viable broadband in the area. Time Warner is an exploitative, monopolistic parasite that has crap for customer service, idiots for technicians, and no competence in any of its management. They are crooks and frauds. And yes - the DO throttle traffic, no matter what their PR liars say to make the general uneducated population believe otherwise. Time Warner is the worst cable company in the US. Souther California had Comcast up until 2 years ago, and I never once had a problem with them. Since Time Warner took over Los Angeles, I have cancelled my television service and only have internet with them because they are the only viable broadband in the area.

Time Warner is an exploitative, monopolistic parasite that has crap for customer service, idiots for technicians, and no competence in any of its management. They are crooks and frauds.

And yes – the DO throttle traffic, no matter what their PR liars say to make the general uneducated population believe otherwise.

]]> By: Alex http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-980095 Alex Tue, 10 Feb 2009 03:34:27 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-980095 I live in South texas in the rio grande valley and iagree with him as soon as i open u torrent almost imediatly my internet speed goes to shit yes as soon as i close u torrent im back to my regular speed its a pain in the ass since i know its throttled i get good speed on bit torrent i guess most is like 2-3 mb/s average is 700+ sometimes less so is it really paying 50+ for internet when its being throttled I live in South texas in the rio grande valley and iagree with him as soon as i open u torrent almost imediatly my internet speed goes to shit yes as soon as i close u torrent im back to my regular speed its a pain in the ass since i know its throttled i get good speed on bit torrent i guess most is like 2-3 mb/s average is 700+ sometimes less so is it really paying 50+ for internet when its being throttled

]]> By: NYCShawn http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-964761 NYCShawn Thu, 01 Jan 2009 15:52:22 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-964761 I have TWC RoadRunner and HD Cable and DVR. Sucks. Was good for a few years. But the picture freezes every five seconds now making TV unwatchable. I call for service and nobody answers! In the last 24 hours, I have called 14 times to get through exactly twice, only to reach an agent who is impossible to understand. All they can say is "reboot the cable box" - that's their answer for everything. I asked to have a technician come to my apartment and they said they would charge me $30!!!! I told them send the tech for free or cancel my service. Unfortunately, in NYC we have few choices. RCN is only in select buildings. Verizon Fios is not here yet. DirectTV is impossible because I have no place to install a dish. TWC has a monopoly and they behave accordingly. Sucks. I have TWC RoadRunner and HD Cable and DVR. Sucks. Was good for a few years. But the picture freezes every five seconds now making TV unwatchable.

I call for service and nobody answers! In the last 24 hours, I have called 14 times to get through exactly twice, only to reach an agent who is impossible to understand. All they can say is “reboot the cable box” – that’s their answer for everything.

I asked to have a technician come to my apartment and they said they would charge me $30!!!! I told them send the tech for free or cancel my service.

Unfortunately, in NYC we have few choices. RCN is only in select buildings. Verizon Fios is not here yet. DirectTV is impossible because I have no place to install a dish. TWC has a monopoly and they behave accordingly. Sucks.

]]> By: andrew http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-945001 andrew Mon, 03 Nov 2008 17:07:53 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-945001 this thread is old but I had to rant this somewhere... I have TW roadrunner Standard (7Mb down/500Kb up) and have been experiencing quite extreme bandwidth throttling. I have been using TWC-RR for internet for years (on and off) and never got throttled before now (Oct/Nov 08). I just recently moved and had RR hooked up over here, thats when it started. This is why TWC can kiss my ass! 1. My connectin is NEVER what i pay for, infact the best i ever see is 80% of my allocated bandwidth! on average i can only use about 70% of what they say i get, and thats when my connection ISNT being throttled... it gets worse! 2. uTorrent speeds were wonderful for the first 2 weeks (and years previous), then i started getting massive amounts of connection attempts in Peer Guardian 2 for various Time Warner IPs. Any torrent I add to utorrent incites these attempts, even legal/legitimate files... NOTE: when downloading 'legel' torrents my bandwidth is fine, but any 'less-than-legal' torrents get throttled to the point of being pointless to try finishing the file... 3. the 'bandwidth games', there are 4 scenarios every torrent goes through. (1) when i first start they will be fine but will get cut off completely every hour or so but if i leave it running it seems they try a different approach. (2) my torrent speed will be (obviously) capped to 60KB down and jump every 5 minutes to 150KB for 2-5secs than drop back to 60KB. if i still leave it running after a few more hours phase 3 starts. (3) my torrents will cap at either 100KB or 150KB and drop down to 60KB every 5 minutes for about 5secs then back up again. (4) If i leave a torrent running for 6hrs or more it seems to get uncapped for periods of about 30minutes and then recapped at a more acceptable 220KB and this is repeated for 2-3hours then phase (1) starts all over again... i have uTorrent setup so that it does not affect other bandwidth usage (the web,streaming video,gaming etc...) but lately when i run a torrent (even when its not using bandwidth) ALL my bandwidth is throttled, the web is slow, video is choppy and drops connection. my modem even reboots itself, per TW's command obviously... 4. TWC-Road Runner DOES NOT list ANY bandwidth usage limits or restrictions, so why am I being 'watched' and have caps on THE BANDWIDTH I PAY FOR!!!! DO NOT OFFER A PRODUCT YOU CANT DELIVER! TWC-RR owes ME, i have referred dozens of people to their service over ATT-DSL. I now regret that, and am seriously thinking about switching over if I continue to be punished for using the product I pay for. FU TWC!!!! this thread is old but I had to rant this somewhere…

I have TW roadrunner Standard (7Mb down/500Kb up) and have been experiencing quite extreme bandwidth throttling. I have been using TWC-RR for internet for years (on and off) and never got throttled before now (Oct/Nov 08). I just recently moved and had RR hooked up over here, thats when it started.

This is why TWC can kiss my ass!

1. My connectin is NEVER what i pay for, infact the best i ever see is 80% of my allocated bandwidth! on average i can only use about 70% of what they say i get, and thats when my connection ISNT being throttled… it gets worse!

2. uTorrent speeds were wonderful for the first 2 weeks (and years previous), then i started getting massive amounts of connection attempts in Peer Guardian 2 for various Time Warner IPs. Any torrent I add to utorrent incites these attempts, even legal/legitimate files… NOTE: when downloading ‘legel’ torrents my bandwidth is fine, but any ‘less-than-legal’ torrents get throttled to the point of being pointless to try finishing the file…

3. the ‘bandwidth games’, there are 4 scenarios every torrent goes through.

(1) when i first start they will be fine but will get cut off completely every hour or so but if i leave it running it seems they try a different approach.
(2) my torrent speed will be (obviously) capped to 60KB down and jump every 5 minutes to 150KB for 2-5secs than drop back to 60KB. if i still leave it running after a few more hours phase 3 starts.
(3) my torrents will cap at either 100KB or 150KB and drop down to 60KB every 5 minutes for about 5secs then back up again.
(4) If i leave a torrent running for 6hrs or more it seems to get uncapped for periods of about 30minutes and then recapped at a more acceptable 220KB and this is repeated for 2-3hours then phase (1) starts all over again…

i have uTorrent setup so that it does not affect other bandwidth usage (the web,streaming video,gaming etc…) but lately when i run a torrent (even when its not using bandwidth) ALL my bandwidth is throttled, the web is slow, video is choppy and drops connection. my modem even reboots itself, per TW’s command obviously…

4. TWC-Road Runner DOES NOT list ANY bandwidth usage limits or restrictions, so why am I being ‘watched’ and have caps on THE BANDWIDTH I PAY FOR!!!! DO NOT OFFER A PRODUCT YOU CANT DELIVER!

TWC-RR owes ME, i have referred dozens of people to their service over ATT-DSL. I now regret that, and am seriously thinking about switching over if I continue to be punished for using the product I pay for.

FU TWC!!!!

]]> By: alexfalkenberg http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-741415 alexfalkenberg Fri, 20 Jun 2008 13:43:22 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-741415 Upgrade from your SB4100/4200. That was my issue (combined with having the Turbo service). It finally ended my hellish nightmare. TW was almost no help for more than a year on this, btw...and to this day have assumed no responsibility. YMMV, of course. More here (and elsewhere on the site): http://www.alexfalkenberg.com/2008/04/14/time-warner-milwaukee-roadrunner-problem-may-finally-be-fixed/ Upgrade from your SB4100/4200. That was my issue (combined with having the Turbo service). It finally ended my hellish nightmare. TW was almost no help for more than a year on this, btw…and to this day have assumed no responsibility. YMMV, of course. More here (and elsewhere on the site): http://www.alexfalkenberg.com/2008/04/14/time-warner-milwaukee-roadrunner-problem-may-finally-be-fixed/

]]> By: Rob http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-718715 Rob Sun, 01 Jun 2008 17:42:46 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-718715 Bit late, but the solution (I'm reasonably sure) is to limit your upload bandwidth. http://forums.pfir.org/main/messages/714/753.html For more. Bit late, but the solution (I’m reasonably sure) is to limit your upload bandwidth. http://forums.pfir.org/main/messages/714/753.html For more.

]]> By: Will http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-693147 Will Tue, 13 May 2008 19:47:47 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-693147 Considering TWC uses local support for CSR and TSR, save for e-mail and CA software help, which goes to Canada/Colorado for the National Help desk...what 'foreign' support are you speaking of Tommy? Considering TWC uses local support for CSR and TSR, save for e-mail and CA software help, which goes to Canada/Colorado for the National Help desk…what ‘foreign’ support are you speaking of Tommy?

]]> By: Peter http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-650030 Peter Thu, 10 Apr 2008 21:59:28 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-650030 Why don't you stop complaining and switch to RCN. You have options. Competition is what makes companies improve. Why don’t you stop complaining and switch to RCN. You have options. Competition is what makes companies improve.

]]> By: Upsilon http://www.crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/comment-page-1/#comment-649067 Upsilon Thu, 10 Apr 2008 09:23:13 +0000 http://crunchgear.com/2007/11/02/the-unreasonable-stace-time-warner-cable/#comment-649067 I have used TWC cable for a while now and i feel you on the bittorrents as soon as i load the client internet becomes to a halt. and about twc throttling i think it is true, if i remember right, not too long ago i read an article about twc being sued for throttling their internet. I have used TWC cable for a while now and i feel you on the bittorrents as soon as i load the client internet becomes to a halt. and about twc throttling i think it is true, if i remember right, not too long ago i read an article about twc being sued for throttling their internet.

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