LG Voyager review

As you may recall, I was a bit harsh on the Voyager a while back and I really hate when I have to take things I say back. The Voyager has come a long way since the VX9800 and improves over the enV thanks to the touchscreen. I could go on and bash the Verizon UI, but I’m tired, have no idea what time zone I’m in and it’s just not worth it. Is the Voyager a good phone? Yes. Is it *gasp* an iPhone killer? Heck if I know. I’m not in the business of comparing every damn phone with some touch screen functionality to the iFone like every other douche out there. Now that we’ve gotten over that awkward stage let’s get on with the show.

The Voyager’s form factor is sleek and stylish, though, I really am starting to loathe all ‘shiny’ phones flooding the market these days. It’s just a pain in the ass to keep clean. Does the Voyager make phone calls that are clear? Yes, but for some odd reason I feel like I’m echoing just enough that it annoys me. Besides that all is well. When making phone calls the screen locks itself and you have to hit the unlock button where as the iPhone just knows when you’re putting it up to your cheek. I only make this comparison because it’s valid and probably the only one I’ll make throughout this review. The touchscreen isn’t all that great, but it does give that haptic feedback some people like. You can also drag across Web pages and menus by sliding your finger, but other than that, I don’t think it really does anything else special. For its size it’s quite lightweight and that’s always a plus in my book.

Dual screens are nice and the Voyager gets props for that. I love QWERTY keyboards and the Voyager has a nice big one that even those with ginormous fingers will be able to use without fear of mashing multiple keys. I don’t recommend trying to text from the external screen because predictive text sucks and you know it. Why even bother when you have a QWERTY available to you, right?

Let’s just get down to the nitty gritty. The VX10000 runs on Verizon’s EV-DO networks so everything is fast, but it can be clunky and video playback was bad. GPS is always a great feature to have, but when it can’t even find you in the airport with full bars that’s a bad sign. I’ll let this one slide since I did test it while waiting in the airport because I know it works outside. The touch screen, while it’s nice and bright and big, can sometimes be unresponsive or just slow. The 2-megapixel camera isn’t that great and it lacks a flash so don’t expect too much from it. Would it kill LG to add Wi-Fi? The Voyager’s predecessors always had great speakers and the VX10000 is no different.

If you’re looking for THE cool phone on Verizon’s network then pick up the Voyager. It’s available today at your local Verizon store.

  • Sphere It

71 Comments so far

 
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george snover (Who am I?)

GPS is satellite bases (like direct tv or xm radio) and therefore requires a view of the sky to work.

My issue after having it the better part of the day is that I have already had three hard freezes requiring me to remove the battery to recover.

Also from a usability perspective, it would be nice if there was power switch on the outside (the lock button could do double duty). Having to open the phone just to turn it on with that fancy touch screen just seems dumb

 
Joe

The END key is a power key too

 
CC

You use the end key to turn it on you don’t need to open it.

 
Anonymous

There is a power switch on the outside..if you hold down the end key on the outside it works just the same as the one on the inside

 
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Jeff (Who am I?)

The GPS chip in CDMA phones is actually an Assisted-GPS chip. So yes, it does use GPS satellites, but if it can’t see enough/any it should be able to determine your position by cell tower-based triangulation.

 
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Peter Ha (Who am I?)

Yes, George, I know how GPS works. I guess I’ve been lucky bc mine hasn’t locked up. *knocks on wood*

 
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Peter Ha (Who am I?)

It should also be noted that I was by the huge windows while testing the GPS and my Ocean had no problem locating me at Newark airport.

 
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Verizon Guy (Who am I?)

VZ guy for a quite a bit, and after using the voyager I was very disappointed:

The touchpad implementation is horrible, like you have to push through the screen to get to the touchpad.

Screen is not very solid. It’s squishy when pressed on.

Speakerphone does not work while the phone is closed, the phone is ackward to hold/talk on with one hand while open.

Speakerphone/speakers where not very loud and quality was not exceptional. Perhaps the display was broken.

Could not figure out how to adjust the speakerphone with the phone open. Opening the phone covers the volume buttons on the side of the phone. Am I missing something?

The voyager can not mulitask like the much cheaper venus/chocalate. In other words you can text or listen to music not both. Disappointing on verizon’s top of the line multimedia phone.

Maybe I could get over these limitations if I owned the phone but as it is I’m looking at either the Q, i760, Flip, Venus or Razr 2 if I upgrade in the near future….

 
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Jesus Soliz (Who am I?)

Well I went from sprint had an htc mogul for bout a month and ditched that windows-based phones “S” if you know.Got the voyager Wednesday and will return it tomorrow,what is the use of having a supposedly touch screen when you can’t scroll or at least I couldn’t.Also not to many options as far as tweaking the phone.Web is also very limited you figure all the hype it would be something great.Probably going for the venus even maybe the flipshot at least have a decent camera..

 
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Ashley (Who am I?)

Actually you can scroll, you’re probably doing it the wrong way, u don’t pull ur finger down to go down, you drag the scroll bar up, it sounds backwards, but it actually makes sense… It was funny a guy at verizon was talking aobut how people buy expensive fancy phones and then don’t know how to use them… hmm

 
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Steve (Who am I?)

I just bought a Voyager and have a question. I use my phone to access AOL e-mail. Never had a problem with my previous phone (LG ENV). On the Voyager, when I go to the browser and select AOL e-mail, about 60% of the time it says “sending” and then times out. The other 40% it works fine. If I select from the other menu choices–Yahoo mail, Gmail, etc.–it works 100% of the time. I called Verizon tech support and they were of no help and couldn’t explain why this is happening. I’m thinking of returning the phone. Before I do (I would love to solve this problem and keep it)–I was wondering if there are any suggestions.

 
Anonymous

thats what you get for using AOL

 
Anonymous

You can also access the on the go featuse of “mobile e-mail” which is free and it works 100 percent of the time.

 
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danielle (Who am I?)

i agree with the other reviewers. I was very hyped about the phone and sort of disappointed. i don’t think i would like an i phone either however, because the touch screen can get old and my fingers get itchy and burn very easily. also dragging up and down with your finger isn’t easy either. i also don’t like that i have to unlock the phone twenty million times and during phone calls. although i thought i would like the keyboard, it really is to big and could be smaller. i do think the voyager is surprisingly lighter and thinner than i thought. jury is still out, will give it a few more weeks befor returning. but mainly life with the touch screen is difficult for me.

 
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Thomas RS (Who am I?)

I have an Iphone and I like it alot. At first I was very harsh towards this Voyager phone, but the more I see it the more it seems decent. Good as an Iphone? Doesn’t sound like it comes close. A decent phone? Possibly (seeing as I have not actually used one I can’t say for sure).

I will say that the iphone has amazing internet, video, and mail. And the touch screen is great. However, the GPS, and full keyboard could be real plusses for this phone. Naturally I’m staying with the iphone, but if I was used to the Verizon phones and wanted an ihpone-ish type device without changing companies, I think this could do the trick.

 
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ALEX (Who am I?)

Iphone and good internet??? Must be talking about WIFI because the edge network is horrible! I’ve owned the Iphone since it’s release and honestly I think it was way over rated. Don’t get me wrong I love the video quality, resolution etc. but it lacks SO MANY basic functions found on even the cheapest cell phones. The Voyager seems to be better at being a mobile device than the iphone does although I think it needs just a bit of polishing to be better looking overall.

 
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ALEX (Who am I?)

Iphone and good internet??? Must be talking about WI-FI because the edge network is horrible! I’ve owned the Iphone since it’s release and honestly I think it was way over rated. Don’t get me wrong I love the video quality, resolution etc. but it lacks SO MANY basic functions found on even the cheapest cell phones. The Voyager seems to be better at being a mobile device than the iphone does although I think it needs just a bit of polishing to be better looking overall.

 
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Lauri (Who am I?)

I am very disappointed with this phone, I was very excited about getting it because after having the Chocolate it seemed that LG had finally stepped up their game. Spoke too soon. Yesterday I recieved three voicemails and not a single missed call. I am in a very good area for Verizon and had never had a problem with my previous phone. Also my text messages will come hours after they are sent. The reception on the phone is terrible too, I couldn’t hear anything the other end was saying and kept hearing myself echo. Is anyone experiencing these problems or do I just have a faulty phone?

 
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Izzabehr (Who am I?)

you should take it to the store, because my old phone was doing that and sometimes they need to like…reset the towers? or something.
i’m not quite sure.
but you should ask them and not just assume it’s always the phone.

not that it definitely is not the phone.
good luck!

 
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Gosharts (Who am I?)

I’m 99% sure it’s a faulty phone–both my aunt and my friend (my friend with the LG Chocolate and my aunt with some AT&T LG phone) took their phones back and got new ones that worked like new.

 
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Enjoy It (Who am I?)

How has nobody touched on the “audio text message” feature? The Voyager has a button (on the touch screen and a Fn/right space bar) feature that has the device read back the text messages to you. Granted you can do it one at a time and its not as cool (in theory) as the iPhone “text voicemail” but its a cool feature…kinda

 
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Jon (Who am I?)

I just purchased this yesterday and after having several issues that people above have had, I started browsing the web for info on what I was doing wrong or to see if there were updates yet. I love GPS, keyboard for texting, email and the web. I have the worst time with the “press and drag” on menus and webpages. Have had no luck getting the Mobil TV working…as in it won’t so far. I’ve experienced the same issue with phone calls not coming through. Constantly unlocking drives me crazy as well. I’m stopping back by Verizon today to see if there is any relief in my future or if this is really what the phone’s experience is supposed to be like.

 
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hillary (Who am I?)

@jon
i had the same problem with the mobile tv. i paid for everything and brought it home. when i tried it it kept saying the thing failed. i was reading this site http://skattertech.com/2007/11/lg-voyager-vx10000-verizon-wireless/ and it is saying that it will only work in LA and some other places in california. im really dissapointed about this. they store dude said everything would work. anyone else have any luck?

 
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hotcoco (Who am I?)

If you go to the verizon wireless website and look at the “features” tab under the voyager, it lists all of the states where the mobile tv will work. I live in Wisconsin, and we are unable to use that feature. I purchased the Blackberry Pearl yesterday and will be returning it soon (GREAT phone, just can’t use it for the reasons I purchased it - company won’t allow “none company devices” to be linked to the company server). I was considering exchanging it for the Voyager, but after reading these reviews, that doesn’t seem like a good idea. Guess I’ll keep looking!!!

 
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Brian Miller (Who am I?)

I am a VZ subscriber who defected to AT&T briefly for the iPhone (which was a slow, buggy POS with lousy coverage and crap data speeds) before paying an early termination fee and returning to VZW and a Blackberry, tail between legs.

3/4 of the appeal of the iPhone isn’t it’s functionality — it doesn’t do anything particularly well — but rather the aesthetic “ooh and ahhh” effect.

The Voyager has a similar oooh and ahhh effect, while being a better phone with a real keyboard, real 3G data, on the country’s best mobile network.

So is it an iPhone killer?

Depends.

If you’re looking for a phone that is functional and aesthetic with a decent network, it definitely performs every function better than the iPhone (except for playing music). The e-mail is better and faster, the keyboard is much more usable than the smudgeboard predictive monstrosity on the iPhone, and 3G just plasters AT&T’s EDGE. The coverage of Verizon CDMA versus AT&T’s EDGE/GSM network leaves AT&T in the dust.

However, if you’re looking for “hey, I’m so trendy, I’ve got a shiny iPhone,” it’s not better. My experience has been that these guys would excitedly carry around a hunk of human excrement if it was an “Apple iPoo” and chat excitedly about how it “reinvents the fecal paradigm” and “changes everything.”

No accounting for the impractical, I suppose.

 
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.:anonymous:. (Who am I?)

I dont care what peopl say, the voyager WILL KILL the iPhone… and thats that. End of story…no questions asked.

 
Katie

# Lauri

November 29th, 2007 at 10:10 pm

I am very disappointed with this phone, I was very excited about getting it because after having the Chocolate it seemed that LG had finally stepped up their game. Spoke too soon. Yesterday I recieved three voicemails and not a single missed call. I am in a very good area for Verizon and had never had a problem with my previous phone. Also my text messages will come hours after they are sent. The reception on the phone is terrible too, I couldn’t hear anything the other end was saying and kept hearing myself echo. Is anyone experiencing these problems or do I just have a faulty phone?

–I always recieve my calls and messages on time. But the echo thing is making EVERYONE i call a huge deal. I have taken it to Verizon and all they said was i had to turn my volume down on my phone all the way…which makes no sence but now that i did that the echo has come back…soo i’m going to get a new one in a few weeks when they get more out. I’m sick of hearing people complain about it when the phone was 300 dollars!

 
Jessica

Is there any way to unlock the voyager for tmobile

 
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Peter Ha (Who am I?)

No you can’t, Jessica. Verizon is CDMA and T-Mobile is GSM.

 
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mshaf (Who am I?)

Definitely not an iphone killer. That is absolutely laughable. Coverage on ATT does suck, however, Wifi on a phone more than makes up for it for me. The Voyager has terrible call quality and the menus take forever to get through. It’s also very buggy and I had to reset it a few times within three days time. Bye verizon, anyone else frustrated that they push the EVDO service so hard that they dont let developers put wifi in phones. It’s a joke. Cost is so much cheaper too with ATT. Apple’s next phone will be 3G for those needing it.

 
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abcyesn (Who am I?)

It’s one of the best cell phone (touch screen) I’ve ever used… Feature wise, it’s probably missing a couple compare to the iphone, but overall, it’s a very stylish phone that can do a lot.

check out http://www.voyager-lg.com for more discussions about this phone.

 
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Derek (Who am I?)

I have been thinking about getting the voyager, actually i went in yesterday to buy it but is was sold out, now i am thinking again after reading these post. I have been a verizon customer for a long time and i know it’s a great network. but after all the troubles with the phone it doesn’t look like i’ll be buying anytime soon.

 
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jeceejaymz (Who am I?)

I think the Voyager is a great phone, but I have a few recommendations for improvement:

1 - It needs at least a 5 mp camera with a lens cover and/or an optical zoom.

2 - Get rid of the qwerty keyboard and make the whole phone 1/2 as thick as it is.

3 - Give the user the ability to ‘upgrade’ and/or ‘personalize’ phone with downloadable applications.

 
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VoyagerRules (Who am I?)

I love this phone! I tried buying it Saturday at 3 different stores but they were sold out. I ordered it online Saturday night and had it delivered and in my hands by Tuesday morning. Activation only took a minute or so and I used Backup Assistant to quickly restore all of my contacts and numbers. Now that I’ve used the phone 2 days, I am very happy with it. Of course it’s not perfect but it’s a great phone and I have no regrets. It surprisingly fits very well in my pocket. It’s a lot thinner than people think. The only real complaint is the whole unlocking thing. Sometimes the unlocking icon on the touch screen doesn’t work and I have to use the slider button on the side but who cares.. takes a second either way. I have found that texting on the touch screen one handed while driving isn’t that difficult to do either. I think the touch screen is very responsive and quick and call quality seems great to me. Everyone I’ve talked to is very loud and it has the best speakerphone of any phone I’ve owned. I subscribed to the VCast Pak for $15 a month for unlimited internet use and am able to watch all kinds of cool videos (news, sports, comedy, music and others). I haven’t used the internet browser a whole lot but it does work but remember, this is a phone, not a computer, so of course it’s not going to be the best but it gets the job done in most cases. I setup mobile email on it for my Road Runner account and configured the POP3 server and SMTP names and it works with no issues getting my email. The camera takes excellent pictures, although a bit slow due to focusing. I connected it to my computer with the included USB cable and used BitPim to add ringtones and pictures so that I could have new wallpapers. The included wallpapers aren’t that good and are only a few so I added several more with BitPim. This phone also has a text to speech feature that will speak your text messages out loud. So far the only thing that has even slightly annoyed me is the locking and unlocking of the phone. I put it in my pocket a lot and sometimes it comes unlocked and the buttons were being pressed accidentally but it wasn’t really a big deal to me. Someone else said you had to open the phone to turn it on or off and that’s wrong. There’s a power button right on the front. I’ve never touched an Iphone so I can’t compare but I will say that the Voyager is a great phone and I’m satisfied with it. Hope this helps some of you considering it.

 
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VoyagerRules (Who am I?)

Oh, one last thing.. the scrolling by touch works very well for me. The key is to touch in the middle of the screen and just move your finger up or down. Don’t try to scroll it with the scroll bar on the side.. stay in the middle and it works great.

 
Anonymous

DO NOT text while driving you fool!!!! You should not be talking while driving either & I’m glad that more states are making those actions motor vehicle offenses. It’s not fun to have an accident & even less to be a pedestrian hit by a vehicle like I was. If you HAVE TO talk or text then pull over SAFELY FIRST & then do it. Most of the babbling that people do is crap anyway & definitely NOT a real emergency, but it easily becomes a life threatening one in short order when you crash. Grow up & be more responsible.

 
Anonymous

Textng while driving. STUPID and dangerous.

 
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jacky (Who am I?)

How is the GPS feature compared to Garmin NuVi 650’s?

 
Anonymous

hi! i like cheese and the iphone does compare well with the voyager (there like the same thing but the iphone has a stuiped ipod in it! and who even cares about it.)

 
jh

I have had this phone since december 12th. I think this phone great. Only major problem I have had is the screens broke. I have not dropped this phone. I keep it a protective case in my laptop bag. I opened up the phone to text and the screen was cracked. The screen also had a black dot about the size of a dime. I was speaking on the phone and put it on my table. I picked it back up and the touch panel screen was broken, spiderwebbed?? Has anyone had this problem? I am pretty pissed off this has happened considering i have never treated this phone badly. I take extra care knowing the phone has the touch screen.

 
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canazn (Who am I?)

hii i just wanted ask do u know how to fix the black dot thing cause this just happend to a friend of mines today in study hall.

 
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Gosharts (Who am I?)

Call the company to send you a new phone.

 
Amy

Oh my gosh! That same thing happened to me. Only it happened to my enV. I didnt drop it or anything and somehow the screen just all turned black and cracked. :(

 
Missy

My son just got his Voyager for Christmas and the same thing happened to his phone. The inside screen is cracked and there is a spot about the size of a dime. Thank goodness that I have insurance on the phone because they say we caused the problem. I think not. I think that pushing on the outside touch screen cracked the inside screen.

 
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OMG (Who am I?)

that black dime thing? my friend had one on her env. she didnt drop it or anything. then she did drop it, she opened it up and the black dime spot was gone! im not telling you all to hum your phones at the ground or anything but give it a shake or somethin…..idk

 
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asdf (Who am I?)

Dude.. my phone was broken like that too… I just kept it
and the next thing I know I have a huge crack in the inner
touch screen…. I’m really pissed because there are no
spare parts to fix it

 
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Josh (Who am I?)

I have Centennial Wireless and Verizon and Cent. both use CDMA. If I was to purchase the Voyager, how do I get it unlocked?

 
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Mike (Who am I?)

After having the phone for awhile, I’m very dissappointed in it as well. Most of it’s functionality of interest requires you to open the clam shell. It’s tedious (much more so than the iPhone) to use the touch screen on front. Scrolling is hard.

The biggest dissappoint for me is the browser. It’s no where close to the full blown, Safari browser on the iPhone, but to add insult to injury, I like it less than the browser experience I had on my old, simpler LG phone.

I have to carry it in a rugged, snap on case to protect it. So the styling is lost in the clunky holders available, but in fairness, this is a common problem with virtually all phones, unless you want to just carry them unprotected in your pocket.

The GPS navigation is cool, but not worth the price of the phone to me.

If I could, I’d get my money back and go back to my previous phone, but it’s too late for that.

Hope everyone else enjoys their voyagers more than I have. Good luck.

 
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