HP/Compaq notebooks are riddled with problems
  • 5 Comments
by Peter Ha on December 15, 2007

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Attention HP Pavillion dv6000/dv9000 and Compaq Persario V6000 owners,

Your notebook may be in serious trouble. Does your notebook fall under any of the above in the table? If so then read on.

You may need to send in your notebook if any or all of the following have occurred.

* The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
* The notebook has no power and no active LEDs.
* The notebook does not start.
* The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
* The notebook issues a single beep during boot indicating no power.
* There is no video on the computer LCD panel or external monitor.
* The external monitor functions but there is no image on the notebook LCD panel.

You should also check and update your BIOS if it is not version F.3a or later. You can do that by going here. Service enhancements as HP is terming the situation is free and open to anyone regardless of when it was purchased.

All the details can be found here.

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  • eek. I just bought a 9260nr and it’s been working great. I have absolutely no complaints about it. Infact it’s a fantastic laptop. but I also have none of the above problems. Thank god.

  • You are lucky. I bought a pavillion note book and the screen went blank. I sent it in and it took forever for them to find it and tell me that they didn’t know what was wrong with it. They sent me a new one (a bit of an upgrade). The screen went blank on it too. I sent it in and they fixed the problem (I hope). Quite a pain in the rear. I’m sure they knew this problem existed before I bought the laptop, but they sold it to me anyway. Way to stick it to the customer HP.

  • I just sent mine in for no video today; hopefully I get it back ok.

  • HP pavillion has a lot of problems, it is bad product, LCD screen is not working or has line in it after a year. When you call HP about it they wont repair it!! HP has de worst customer service ever!!!

    DONT BUY ANY PRODUCTS FROM HP!!!!

  • Hi peter,

    can you please let me know from where did you got the above information, regarding the HP compaq v6000 series…

    Thank you.

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