Comments on: Quickbooks for Mac Deletes Desktop Files

By: macattac

macattac — Thu, 20 Dec 2007 00:20:12 +0000

Also:

Intuit has responded that they have identified and resolved the issue that caused the problem, and is working on a solution for users who have already lost data.

“For those of you who have been affected, we are testing out options for recovering the deleted files. Our recommendation for now is to turn off your computer and do not use it further. If you continue using your computer or reboot, you may over-write the area on the disk where the deleted data is stored, preventing any recovery efforts from being effective.”

“Intuit has provided a knowledge-base article on the issue, and will be updating users as new information comes available.”

Really helpful, huh? Turn off your Mac and don’t use it! Very Intuit, they are.

By: macattac

macattac — Thu, 20 Dec 2007 00:17:58 +0000

If you have a regular backup of Desktop files to your dot.mac account (mine is set to run nightly, due to a flameout this summer) you should be able to recover these files; if not, mourn away. As for billing, just plan to move any files and folders on your desktop to a folder marked “PROTECT THESE” or something, and drag it into your documents folder. That way, the only icon on your desktop will be for your hard disk, which isn’t apparently at risk. I did this, then ran Quickbooks okay. And by now, I think Intuit may have patched this glitch. Hope this helps.

By: ria

ria — Wed, 19 Dec 2007 03:54:18 +0000

I lost all my files on my desk top…I mourned and given up hope of recovering anything…but now I’m worried about opening Quick Books again and I need to do some billing! What should I do? Is there a fix?

By: Spamouflage

Spamouflage — Tue, 18 Dec 2007 13:56:14 +0000

Quickbooks doesn’t link to Canadian banks so it’s evil and not to be used on my computer ever.

By: pji

pji — Mon, 17 Dec 2007 22:26:20 +0000

See… This is why there are no apps for OS X :) Thank the sweet 8lb 6oz baby Jesus for VMWare Fusion!