http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/ Gadgets, gear and computer hardware. Thu, 03 Dec 2009 11:28:37 -0500 hourly 1 http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/comment-page-1/#comment-572552 David Mackey Tue, 22 Jan 2008 04:40:06 +0000 http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/#comment-572552 Big companies are going to shed customers like crazy as alternatives arise. They continuously fail to offer the customers service. Its bad business. I hope they are starting to see that. Big companies are going to shed customers like crazy as alternatives arise. They continuously fail to offer the customers service. Its bad business. I hope they are starting to see that.

]]> http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/comment-page-1/#comment-569347 Doug Aamoth Fri, 18 Jan 2008 22:55:26 +0000 http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/#comment-569347 Yeah, I have to pay $8 per month extra for the NFL Network (there are some other obscure sports channels thrown in there as well) plus they charged me a one-time $1.99 "administrative" fee when I got it activated the first time. Apparently, all the prices and packages are different depending on where you live. That's how it is here in the Boston area. Yeah, I have to pay $8 per month extra for the NFL Network (there are some other obscure sports channels thrown in there as well) plus they charged me a one-time $1.99 “administrative” fee when I got it activated the first time. Apparently, all the prices and packages are different depending on where you live. That’s how it is here in the Boston area.

]]> http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/comment-page-1/#comment-569324 Jesse Fri, 18 Jan 2008 22:14:30 +0000 http://www.crunchgear.com/2008/01/18/adventures-in-comcastic-customer-service/#comment-569324 I'm confused why you would want the NFL Channel removed with it part of the basic digital package and why you don't have the Military and other channels. They are all part of the digital package. Do you pay extra for the NFL Channel? I’m confused why you would want the NFL Channel removed with it part of the basic digital package and why you don’t have the Military and other channels. They are all part of the digital package. Do you pay extra for the NFL Channel?

]]>