Bad: A tornado comes and destroys your home. Worse: Comcast wants to charge you $2000 for the five, nine-year old cable boxes that got destroyed.
That’s what happened to a Wheatland, Wisconsin resident, and Comcast is standing its ground.
The cable operator says that the victim will have to get reimbursement from her insurance company to pay the bill. The insurers, however, are only willing to pay the depreciated value of the five boxes and cable modem, even though Comcast is asking for the original price.
I’ve had a similar situation with Comcast: an ancient cable box of mine was destroyed at a party, and they wanted me to pay $500 for it before I could get a new one. The thing wasn’t worth that much new. So, I went to the Goodwills and was able to replace it for about $10. Me, 1; Comcast, 0.
But really, should Comcast expect full value on equipment nearly a decade old? We think not.
Cable TV bills with a twist [Kenosha News]
If Comcast actually believes that their rented boxes have not depreciated, then it should be very easy for a savvy Attorney General to determine the TAX RAMIFICATIONS to Comcast. Did they declare the depreciation on those boxes as a tax break?
Anyone else think Comcast might have some ’splaining to do?
It was Time Warner not Comcast, way to research your story!
Jeez, what a bunch of cry babies. Read your contracts and honor your obligations people.
Might want to take a look at the actual story. It was Time Warner, not Comcast that sent the $2,000 bill to the customer. At least blame the right parties. In this case, Comcast had nothing to do with it.
Matt — I work in corporate communications for Comcast and just wanted to clarify that we don’t serve Wheatland, Wisconsin.
Best,
Jenni