Comments on: Apple’s market share and the curse of success http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/ Gadgets, gear and computer hardware. Mon, 30 Nov 2009 12:18:21 -0500 hourly 1 By: phil http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-955129 phil Thu, 04 Dec 2008 03:38:57 +0000 http://www.crunchgear.com/?p=24168#comment-955129 yeah I'm a gimp. good program. yeah I’m a gimp. good program.

]]> By: Raiph http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-952144 Raiph Wed, 26 Nov 2008 17:47:16 +0000 http://www.crunchgear.com/?p=24168#comment-952144 Your all complete GIMPS!!! Your all complete GIMPS!!!

]]> By: Raiph http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-952145 Raiph Wed, 26 Nov 2008 17:47:16 +0000 http://www.crunchgear.com/?p=24168#comment-952145 Your all complete GIMPS!!! Your all complete GIMPS!!!

]]> By: Simo http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-858709 Simo Sun, 31 Aug 2008 11:58:51 +0000 http://www.crunchgear.com/?p=24168#comment-858709 Yes the customerbase is changing. No I do not think the new customers are any more demanding. I actually think new customers know less what to expect from "Apple quality". No I do not think it is the customer to be blamed. Apple has stretched capabilities and resources trying to deliver superior groundbreaking products on multiple fronts and failed delivering decent quality (noted demands are high today, but so it is for every company). Bad excuse to blame the customer. Yes the customerbase is changing. No I do not think the new customers are any more demanding. I actually think new customers know less what to expect from “Apple quality”. No I do not think it is the customer to be blamed.

Apple has stretched capabilities and resources trying to deliver superior groundbreaking products on multiple fronts and failed delivering decent quality (noted demands are high today, but so it is for every company).

Bad excuse to blame the customer.

]]> By: doodeedoo http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-855877 doodeedoo Sat, 30 Aug 2008 15:06:09 +0000 http://www.crunchgear.com/?p=24168#comment-855877 I think there is a lot of truth in what he said. It is one side of the story and an observation on use of a product that is expanding from a more cult group of fans and into the general market circumstances change. This was also the situation back in the late eighties and early nineties before the market share collapsed, back when I was selling them. I think there is a lot of truth in what he said. It is one side of the story and an observation on use of a product that is expanding from a more cult group of fans and into the general market circumstances change. This was also the situation back in the late eighties and early nineties before the market share collapsed, back when I was selling them.

]]> By: doodeedoo http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-855867 doodeedoo Sat, 30 Aug 2008 14:59:56 +0000 http://www.crunchgear.com/?p=24168#comment-855867 Market share is new sales, not installed base. Japanese cars have a larger installed base than they should based on market share because their cars stay on the road longer. The same might be said of Apple computers. Installed base takes in a lot of factors, such as past market share, longevity, etc. I have a fifteen year old Mac at work that still faithfully receives my faxes. In the morning I review them, delete the junk faxes, put the one I don't need to print on hold, then turn on the laser and the rest print for distribution. This computer is running OS 7. Market share is new sales, not installed base. Japanese cars have a larger installed base than they should based on market share because their cars stay on the road longer. The same might be said of Apple computers. Installed base takes in a lot of factors, such as past market share, longevity, etc. I have a fifteen year old Mac at work that still faithfully receives my faxes. In the morning I review them, delete the junk faxes, put the one I don’t need to print on hold, then turn on the laser and the rest print for distribution. This computer is running OS 7.

]]> By: i don't get it http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-841449 i don't get it Sun, 24 Aug 2008 19:40:33 +0000 http://www.crunchgear.com/?p=24168#comment-841449 I think the article lacks substance. I don't get the purpose for the article. Did this ever pass through an editor? I think the article lacks substance. I don’t get the purpose for the article. Did this ever pass through an editor?

]]> By: Simo http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-783288 Simo Sun, 27 Jul 2008 20:27:11 +0000 http://www.crunchgear.com/?p=24168#comment-783288 There is no truth in your story. Saying that fans are more fault tolerant is a lie. So you blame masses for being too demanding (what is that?) and cheating their money back? Where is the proof? So when products fail and you get angry responses... you are selling to the wrong customers? When Apple makes wrong growth decisions and streches their capabilities and responsibilities into grey areas without proper consideration, it is the company that is failing, never the customer. Is it wrong to demand the quality that was there before? There is no truth in your story.

Saying that fans are more fault tolerant is a lie. So you blame masses for being too demanding (what is that?) and cheating their money back? Where is the proof?

So when products fail and you get angry responses… you are selling to the wrong customers?

When Apple makes wrong growth decisions and streches their capabilities and responsibilities into grey areas without proper consideration, it is the company that is failing, never the customer. Is it wrong to demand the quality that was there before?

]]> By: Kevin http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-728522 Kevin Mon, 09 Jun 2008 03:17:46 +0000 http://www.crunchgear.com/?p=24168#comment-728522 Happened to come across this doing a Google search on Apple market share. Your numbers are nice and round, and don't match any other source anywhere. High be a factor of 2+ Happened to come across this doing a Google search on Apple market share. Your numbers are nice and round, and don’t match any other source anywhere. High be a factor of 2+

]]> By: Schroeder http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-706074 Schroeder Fri, 23 May 2008 17:45:50 +0000 http://www.crunchgear.com/?p=24168#comment-706074 Apple has, and continues to have some of the best support in the world. As they grow, I really havn't seen a decline in service at all. It wins customer service awards every year like it was a harvest you could count on. Don't be to quick to point out their doom, lets wait a few years and see what happens. Apple has, and continues to have some of the best support in the world. As they grow, I really havn’t seen a decline in service at all. It wins customer service awards every year like it was a harvest you could count on. Don’t be to quick to point out their doom, lets wait a few years and see what happens.

]]> By: matt http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-638543 matt Fri, 04 Apr 2008 00:55:10 +0000 http://www.crunchgear.com/?p=24168#comment-638543 Google is an obvious exception to your rule Google is an obvious exception to your rule

]]> By: Nate http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-638194 Nate Thu, 03 Apr 2008 19:35:07 +0000 http://www.crunchgear.com/?p=24168#comment-638194 Just so you know. I wasn't knocking your story. I thought the source material wasn't very clear. You were just reporting, and editorializing, what you had read. Just so you know. I wasn’t knocking your story. I thought the source material wasn’t very clear. You were just reporting, and editorializing, what you had read.

]]> By: John Biggs http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-638010 John Biggs Thu, 03 Apr 2008 17:51:08 +0000 http://www.crunchgear.com/?p=24168#comment-638010 sorry: mac sales meaning PC/laptop sales. Basically Apple as a computing platform is up to 20% compared to all other computer companies. sorry: mac sales meaning PC/laptop sales. Basically Apple as a computing platform is up to 20% compared to all other computer companies.

]]> By: Nate http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-637982 Nate Thu, 03 Apr 2008 17:37:47 +0000 http://www.crunchgear.com/?p=24168#comment-637982 20% of what? New sales? Total install base? The story doesn't do a very good job of explaining the numbers. 20% of what?

New sales?

Total install base?

The story doesn’t do a very good job of explaining the numbers.

]]> By: iJah420 One More Thing! http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-637980 iJah420 One More Thing! Thu, 03 Apr 2008 17:37:29 +0000 http://www.crunchgear.com/?p=24168#comment-637980 "You get what you pay for" and support is no exception. ex. Give me a COKE Danny!!!! OK.... That'll be 50 cents........ WHAT!!! 50 CENTS FOR A COKE!!! I AIN'T PAYIN' NO 50 CENTS FOR A COKE!!! WELLLLLLL THEEENNNN YOU AIN'T GETTIN' NO COKE!!!! BOOM! END OF STORY. A very simple concept. No grey areas. Black and white. Everyone today wants somthin' for NOTHIN' @#$%@^ THEM! PAY UP!!! iJah420 is now done. “You get what you pay for” and support is no exception.

ex. Give me a COKE Danny!!!!

OK…. That’ll be 50 cents……..

WHAT!!!
50 CENTS FOR A COKE!!!

I AIN’T PAYIN’ NO 50 CENTS FOR A COKE!!!

WELLLLLLL THEEENNNN YOU AIN’T GETTIN’ NO COKE!!!!

BOOM! END OF STORY.

A very simple concept. No grey areas. Black and white.

Everyone today wants somthin’ for NOTHIN’

@#$%@^ THEM! PAY UP!!!

iJah420 is now done.

]]> By: iJah420 http://www.crunchgear.com/2008/04/03/apples-market-share-and-the-curse-of-success/comment-page-1/#comment-637965 iJah420 Thu, 03 Apr 2008 17:28:42 +0000 http://www.crunchgear.com/?p=24168#comment-637965 UM.. hmmmm. My gut tells me Apple has learned from their mistakes of the past and will learn even more from Dell's nightmarish situation today. When it comes to support Apple will provide it. But it will come @ a price after 90 days and 1 year. I'm talking about Apple Care here and its worth EVERY penny. NOTHING COMES FOR FREE!!! PC users... in particular Dell nerds, corp weasles and tight wads want everything free free free.. or cheap cheap cheap....a very shortsighted mindset... Look @ Dell now.....Take a GOOD LOOK @ where cheap and crappy in ALL areas got them.. ONE BIG MESS of an ark and its listing BAD because no one knows how to pick up the massive amounts of DUNG that have built up below deck. Jah Live Apple. iJah420 OUT!!!! UM.. hmmmm.

My gut tells me Apple has learned from their mistakes of the past and will learn even more from Dell’s nightmarish situation today.

When it comes to support Apple will provide it. But it will come @ a price after 90 days and 1 year. I’m talking about Apple Care here and its worth EVERY penny. NOTHING COMES FOR FREE!!!

PC users… in particular Dell nerds, corp weasles and tight wads want everything free free free.. or cheap cheap cheap….a very shortsighted mindset…

Look @ Dell now…..Take a GOOD LOOK @ where cheap and crappy
in ALL areas got them.. ONE BIG MESS of an ark and its listing BAD because no one knows how to pick up the massive amounts of DUNG that have built up below deck.

Jah Live Apple.

iJah420 OUT!!!!

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