A lot of people are harshing on AT&T lately for service issues but don’t let it be said that they can’t send a plastic bag on time and under budget. TUAW’s Brett ordered a 16GB iPhone but got charged for two. After canceling his order, AT&T was kind enough to send him, in a huge box, a “MISC iPhone PPA BAG” aka the bag the iPhone comes in when you buy it from a store. Thats right: they probably spend $15 to ship air and plastic. Hopefully the 3G iPhone comes in a box made of chocolate so at least someone will get a treat during their next customer management software screw-up.
by
John Biggs
on
May 23, 2008
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I had the same thing that happened to me JUST NOW. They charged me for 2 8G refurbished iphone and now tells me that they will reimburse me after I send back their phone to them and that I should make sure to have a tracking number in order for the phone to not be lost.