Review: iPhone 3G

Hype, hype, hype. Now that the iPhone 3G launch has blown over and I’ve been able to integrate the phone into my daily routine, I think we’re ready for an official CrunchGear review. Our advice? Wait. With 60% certainty I predict a minor hardware or, more likely, software update in the next month or to improve the 3G’s thus far abysmal battery life.

The iPhone 3G is incrementally better than the 1st generation iPhone, which means that only die-hards and non iPhone users should upgrade. Everything good about the iPhone is still here - the UI, the size and shape, the music player. To paraphrase Churchill: It has been said that iPhone is the worst mobile phone except for all the others that have been tried.

3G is nominally faster in the right areas - my Brooklyn haunt is not one of them - so if you were expecting improvements over EDGE think again. While most folks in urban areas will see a bump, the iPhone 3G has yet to show marked improvements over the standard EDGE/Wi-Fi combo that worked so well in the first model. I think 3G is a red herring, something Apple threw in at AT&T’s request to showcase their network. 3G burns up battery life and does not automatically shut off when out of range.

I think GPS on the iPhone was aimed at the international market where the tendency to buy all-in-one devices rather than a small group of specialized devices is more prevalent. Europe and Asia don’t want to spend $500 on an in-car GPS device when their phone can do it for them. Adding GPS to the iPhone is a nod to their desires, not our own. Without turn-by-turn the iPhone’s GPS is useless in the car unless you have a navigator. A Garmin or Tom Tom device is more cost-effective in this case.

Then there is “push” email and Exchange support. IT shops have gotten away with saying “We don’t support the iPhone” for over a year now and now they have no choice but to support it. This is an enterprise play by Apple who sees that Windows Mobile is offensive to the soul and RIM’s BlackBerry is an email machine and little else. Could they have added something simple like cut and paste rather than Exchange support in this iteration? Sure, but cut and paste doesn’t bring IT shops around. Exchange support does.

In this new firmware we also find MobileMe support, Apple’s answer to a personal Exchange server. As someone who uses all of the applications that MobileMe supports - Mail, iCal, Address Book in OS X - I’m happy with the functionality. If I were coming from the Windows world I’d probably be hard-pressed to pay $99 a year for something that seems redundant. All of the sharing systems built into MobileMe already exist in some form elsewhere and everything else can be recreated simply by plugging the iPhone in and syncing to desktop applications like Outlook. So far the push calendar and contacts have been great but they are not particularly noticeable nor was I desperate for their addition.

Then we have the App Store. This is where the 2.0 firmware shines and, in a way, stinks. A jailbroken first generation iPhone was a utopia. Nerds helped nerds break the Apple shackles and programmers made amazing programs for the iPhone without Apple’s tacit approval. Some of the apps were stupid and some were great. It was like a little Linux box in your hand. That’s all gone now. The App Store is a collection of applications you have to pay for and many well-known programming shops have brought out some amazing stuff. Roll through the app store and you’ll find the silly and the sublime. While most of the games showcase the iPhone’s amazing graphical capabilities, others look like they were written by a kid with a programming book and a dream. But the 3G doesn’t have a monopoly on apps, because the 2.0 firmware works on the first generation and the Touch. The App Store is a must have, but everyone can have it.

Finally, there’s the battery life. I know multiple sites have waved their hands over the numbers and found that the 3G is in fact quite long-lasting. In my experience I’ve found that I can get a full 18 hours of normal usage given I don’t do much browsing. I also know that my use case is fairly uncommon - I have 12,246 unread messages right now and I get about ten or twenty every half-hour. However, I don’t think it’s that uncommon. I’ve set the auto-fetch to every hour and I’ve seen some improvement in speed but the battery will be a major issue soon enough - these things get worse, not better, over time and as I recall another device with a similar problem, the Sidekick, eventually petered out to eight hours on a good day and four hours on a horrible one.

I worry that once the push notifier system described at WWDC - the thing that will enable background processes - launches in September the battery life will fall even more. Push is expensive in terms of battery life

I won’t deny the 3G is a compelling piece of hardware. You know I love it and want to marry it, but the battery issue must be dealt with and the only thing I can imagine Apple will do is release a new bit of firmware. My biggest fear, however, is that this is a design flaw that will require a full recall. If that happens, watch out. If you thought lines at the Apple store were long for the launch wait until the Geniuses have to deal with a million irate customers.

So, should you buy it? If you’re looking to upgrade your phone and are out of contract, wait until next month. By the ides of August the hype should have died down, the back orders should have shipped (there’s apparently a 21-day wait time now) and most of the bugs should be addressed. It’s a great phone — there’s no doubting that — and the 3G is a better phone than the first generation, at least in terms of the network improvements.

Currently own an iPhone? Hang onto it for a while. There is some part of me that wishes I hadn’t given mine away last month. It’s a good phone and we can only hope that the next update will be less incremental and more revolutionary.

Bottom line: It’s great, but wait.

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117 Comments so far

 
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yoshi (Who am I?)

You know I love it and want to marry it, but the battery issue must be dealt with and the only thing I can imagine Apple will do is release a new bit of firmware. My biggest fear, however, is that this is a design flaw that will require a full recall.

WTF? I have no idea how you’ve come to that conclusion that the battery issue “must be dealt with”. How is that a “design flaw”? Apple will do no recall unless the things explode. Have you used any other 3G phone (per your article I can only conclude - no)? Battery issue is “short” on all of them. The question is it “good enough” for a phone? If your opinion is “no” - great mention that - but to state its a “design flaw” is stretching it.

(Plus - guess what!?!? you can turn 3G off! but of course mentioning that would of distracted you from your irrational conclusion)

 
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thebonafortuna (Who am I?)

He wasn’t writing a comparison to other devices, it was a review of the iPhone 3G. I see what you’re saying, but I get the feeling that most people interested in the iPhone aren’t going to even consider other 3G devices out there.

 
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Victor Healey (Who am I?)

BATTERY ISSUE FIXED

Simply FORCE a RESTORE in iTunes. The wrong firmware is in the orginal 3G phones. iTunes does not tell you that the firmware is incorrect at this time so do not bother the CHECK for UPDATES.

A FORCED RESTORE downloads the correct firmware from Apple and updates the 3G iPhone to the exact same version 2.0 (5A347)that is in the last batch to be sold this week.

In most cases it isn’t worth trying to pull in a backup of your iPhone as most of these are corrupted. Just set it up as a new iPhone all over again and re sync to iTunes. You should notice that the battery issue is fixed immediately after a full charge an a useage cycle. After that try to keep the batttery charged as much as possible as it will last longer. Use the iPhone when connected to AC or on a car charger if at all possible to avoid using a portion of a discharge cycle. The iPhone battery has a life that is good for about 400 full discharge cycles.

The wrong firmware is iPhone firmware 2.0 (5A345)
The correct firmware is 2.0 (5A347)

 
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John Biggs (Who am I?)

Victor: trying it now.

 
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Victor Healey (Who am I?)

BATTERY ISSUE FIXED

Simply FORCE a RESTORE in iTunes. The wrong firmware is in the orginal 3G phones. iTunes does not tell you that the firmware is incorrect at this time so do not bother the CHECK for UPDATES.

A FORCED RESTORE downloads the correct firmware from Apple and updates the 3G iPhone to the exact same version 2.0 (5A347)that is in the last batch to be sold this week.

In most cases it isn’t worth trying to pull in a backup of your iPhone as most of these are corrupted. Just set it up as a new iPhone all over again and re sync to iTunes. You should notice that the battery issue is fixed immediately after a full charge an a useage cycle. After that try to keep the batttery charged as much as possible as it will last longer. Use the iPhone when connected to AC or on a car charger if at all possible to avoid using a portion of a discharge cycle. The iPhone battery has a life that is good for about 400 full discharge cycles.

The wrong firmware is iPhone firmware 2.0 (5A345)
The correct firmware is 2.0 (5A347)

 
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blake (Who am I?)

This was a poorly written review that gave little insight into what to expect from the new iPhone.

A hardware recall? Come on, Crunchgear. You are the sister of Techcrunch, get your shit together and post better, and more believable reviews. This one was quite bad.

 
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Matt Baron (Who am I?)

I hope that the Push Notification API doesn’t hurt battery life much. That was the point of Apple federating all pushes through them so individual apps don’t need to maintain open connections for pushes.

 
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Justin Ried (Who am I?)

I’m pretty sure that the push notifications will be based on specially formatted text messages, similar to how visual voicemail works. If true, it’ll probably affect your battery life only as much as the additional text messages would, and perhaps less so if you could tweak the notification settings for each app (i.e. don’t turn on the backlight, etc).

 
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Chuck (Who am I?)

When it can,

1. Cut and paste
2. Take full motion video
3. Have better battery life
4. Use A2DP over bluetooth for wireless headsets
5. Have a real keyboard
6. Be more open to “other” music services
7. Not require ATT service
8. When you can switch away from apps without losing them
9. etc.

My current phone is all of the above and more.

You love it and want to marry it? Isn’t this the same sort of insanity that drives perfectly nice women to marry convicts on death row?

 
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anon (Who am I?)

When all those things are implemented you’ll have more reasons why you wont. I hate people like you. You’ve never tried it, you think you know they are important, but you have no idea what you are talking about. I’ve been using an iphone since they first came out and I’ve never needed copy and past. That is such a red herring and gives MS fanbois something to whine about.

I’ll buy an iphone when it:

1. Solves world hunger
2. Has sex with me when I want
3. Can double as a hat
4. etc

You’re current phone is a POS.

Now go away.

 
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Chuck (Who am I?)

Silly me for defining what I need, I should just let Apple tell me what I need, which of coarse is whatever poser pile they happen to be hawking. Keep drinking the Kool-Aid dude, the world needs more Lemmings.

 
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A Dude (Who am I?)

Ah an apple fan boy. Hand your head in shame man. How does one live with themselves. :(

 
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Del (Who am I?)

Uhhh.. have you tried the VNC app that’s available for free at the app store? You can basically cut, paste, use excel, word, and photoshop to make your iphone a valentine. check it out. http://www.ismashphone.com/2008/07/vnc-mocha.html

check it out.

 
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GetYourheadOutOfJobsAss (Who am I?)

And you’d buy anything apple and not even consider that other people may have more of a need than just an ipod with a phone. You’re a douche - now YOU go away

 
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Andrew DeFaria (Who am I?)

What a moronic response! You assume that we don’t know what we are talking about but guess what asshole! We do. I use my phone 80% of the time to listen to podcasts or music through Bluetooth stereo headsets. The fact that the iPhone is incapable of doing A2DP is a deal breaker for me - period - end of story. Would you buy a device that what you primarily use it for doesn’t work or is not supported? No. Why then do you have your head so far up your ass?

 
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kws (Who am I?)

And that non-iPhone wonderphone is????

 
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Chuck (Who am I?)

Not a wonder phone, and could be better, but it does meet my criteria until something better comes along. Ic urrently do the following with it
1. Sync with my companies Outlook exchange.
2. Take full motion videos or still shots when nothing better is available.
3. Keep and access Excel files for daily buisness reasons
4. A2DP Bluetooth music to my office speakers and homw stereo
5. Bluetooth voice/phone in the car.
6. WiFI when at hotels and away from home.
7. Bluetooth contect to my GPS receiver, when driving.
8. Secure digital cards for music / movies / buisness data and alternate setups.
9. Spare battery pack when I am away from the charger for awhile
10. Slide out keyboard.
11. Bluetooth to external keyboard when needed.
12. Take photo’s with my Canon XSI, pull the SD card from the XSI, put it into the phone and email great images.
13. Verizon, better coverage, at least where I live.

Is it the slickest package ever, No. Does it do what I want, yes. Would I look at am iPhone if it had the same or better functionality, of coarse.

VX6800

 
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Guy in Toronto (Who am I?)

That non-iPhone wonderphone… Just a guess here, but I’d say anything built by HTC in the past 3 years or thereabouts. Most of tehm have all teh capabilities of the iPhone, plus more. A bunch of them also have proper keyboards that you can use for typing instead of the finicky on-screen one..

A list of smartphones (HTC and otherwise) that are as good or better than the iPhone:

HTC TyTN II
Nokia E90
Nokia N95 (8GB)
HTC TyTN (no GPS, can use bluetooth receiver)
HTC Advantage
Sony Ericsson P1
Sony Ericsson P990
Sony Ericsson xPeria
HTC Touch Diamond/Pro

Plus many, many others that I can’t remember right now.

 
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Your Daddy (Who am I?)

I love how the iPhone needs a recall and its better than any phone you have ever tested… Flawed thinking buddy.

 
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azeem (Who am I?)

I’m with blake. Really poor review, barely worth posting. Full of conjecture (esp about Europe and Asia), would love to know when and where the author has travelled…

Can’t comment on whether the iphone is good or not. But I can comment on this sucky review. It sucks. Can we wait for the hype to die down and perhaps get someone to have a second go?

 
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Pinball (Who am I?)

iPhone 3G has yet to show marked improvements over the standard EDGE/Wi-Fi combo that worked so well in the first model

Seriously, you don’t see any speed improvements? Are you sure you’re using it correctly? Are you an intern or something?

The App Store is a collection of applications you have to pay for

Of course, you forgot to mention that a majority of the Apps are free…

 
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tom (Who am I?)

i agree.

 
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Zadillo (Who am I?)

Yeah, as many have noted, battery life is not stellar with 3G and GPS on (but then, it wasn’t stellar on my AT&T Tilt either, and I recall a lot of Tilt owners looking for modifications to turn off 3G altogether to extend battery life). But with 3G and GPS off, I’m finding the battery life to be significantly better than my original iPhone. The trick does seem to be to turn on 3G when you need it, and turn it off otherwise, which works well for me since I can turn it on when I’m doing some browsing or other intensive use, and leave it off otherwise. But I’m becoming more convinced 3G is worth it; in the worst case scenario where I don’t get good 3G coverage and it falls back to EDGE, it isn’t any worse than my iPhone was, and in fact seems to get a stronger EDGE signal (my old iPhone would get 1 bar of EDGE in my home…. my new one gets 4 bars of EDGE or 1 bar of 3G in my home).

I’m definitely noticing improved 3G speeds. Using the dslreports iphone speed test, I’m now getting anywhere from 700-1150kbps in areas of strong coverage; even when I’m only getting 1 or 2 bars of 3G, the speeds are still solid (dslreports test in the 400-500kbps range…… every now and then it will seem to dip to the 100-200 range, but so far it’s only a few spotty areas where it does that for me). More important than the speed tests of course are just real-world usage, and I am definitely noticing significantly increased load times. This is definitely improving over my first couple of days with it, where even in 5 bar 3G coverage I was not getting very fast 3G performance. Not sure what to attribute that to.

 
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Wayne Schulz (Who am I?)

Great review — it cuts to the chase without tedious fanaticism that I’ve seen on other sites — just got my 3G on Tuesday and agree with everything here.

3G in Connecticut is surprisingly good but really a marginal improvement over EDGE for most people.

Biggest bug I’ve seen is that the screen lags big time - especially if you try to go into contacts and make selections. It lags in other areas too but only sporadically.

Today’s the first day I used mine without tethering most of the day to a battery. I’m out of juice at 12:43. My generation one iPhone would have been out around 4pm-ish (or I would have nervously been looking for a charging source)

 
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slappy (Who am I?)

LOL, turn off 3G. All 3G phones drains like crazy, and those guys have huge thick batteries to compensate, making the device thick like a brick. How Apple got theirs to beat most of them is genius in hardware and OS design.

 
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Mobile Boffin (Who am I?)

You likely bought the new iPhone to take advantage of the faster access speeds, so turning it off hardly seems like a good solution.

Maybe the phone should have a sort of auto-sense and turn 3G on and off as and when its needed. Sounds like fairly simple power management to me. To answer my own question, its not so simple. 3G handshaking would add latency to the initial connections.

 
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Chuck (Who am I?)

Of coarse most phones let you change the battery pack to a spare if you need one.

 
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slappy (Who am I?)

Just like the iPhone. You can get a battery pack or car charger. No need to buy a extra thick fat battery to lug around. Whats your point?

 
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Evan (Who am I?)

I have a Touch and love it as an iPod. I have an iPhone 3G in my sights and am wondering if I should shelve the Touch and get a 16GB phone that would also be my iPod or do I go with the 8GB and keep the Touch in play? My main concern is battery life on the phone if it’s also used as a music player. Will I constantly be charging it and also killing the battery in the process?

 
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Pinball (Who am I?)

John, I mean this with all due respect… but your articles are usually unimpressive and poorly thought out.

A full recall?? You have absolutely no idea what you’re talking about when it comes to 3G.

How about doing a little research before writing a review next time.

Like, um…. I don’t know. Maybe reading about how the Samsung Blackjack 3G has an even shorter battery life than the iPhone when it’s browsing with a 3G connection. As someone else commented….all 3G phones have battery issues. It’s not related to the iPhone…

Do some homework…

http://www.appleinsider.com/articles/08/07/16/apples_iphone_3g_battery_good_for_about_3_5_hours_of_browsing.html

 
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John Biggs (Who am I?)

I’ve done the research. I know 3G is hard on batteries, but this is the iPhone 3G, not the iPhone That Shouldn’t Have 3G Turned On.

 
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Jameson (Who am I?)

Christ this is exactly right. If it’s listed as a major feature, it shouldn’t be a huge hassle.

 
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Masqued (Who am I?)

And, as such you would know that the 3G battery life would be as bad on the device with 3G enabled, since your argument is that it is bad on all 3G devices with 3G enabled.

Perhaps a better argument would have been to comapre battery life on the 3G with 3G enabled and again without it enabled. This would have been a much better comparision to battery life overall on the device.

Also, include how battery life on with 3G enabled fairs compared to other 3G devices. It gives the consumer a better sense on how the device performs as a whole, and not just to it’s own predecessor; iphone 1.0.

You might want to reconsider your EDGE/wi-fi argument. You say the combination worked well, and that 3G is nothing more than a marketing gimmick. Perhaps you are not aware that 3G networks are usually the standard in Europe and Asia, with the exception of the likes of O2 and Vodafone that still support it. Nor are you stating that 3G would be a better offering than EDGE when you are not near an avaialbe wi-fi hotspot, since wi-fi hotspots are still hard to come by in most areas of this country. No amount of war driving in most areas will allow you to bounce around from access point to access point with out losing a signal at all.

You are correct, however, in pointing out that the software should be smartiner in identifying when you are out of range of 3G, should it be enabled, and that if they are marketing GPS on the phone as an alternative to a Garmin or TomTom, it should have turn by turn GPS. Although, I suspect we most likely will see that change with a firmware update or two.

As far as features, I think you’ll note that Exchange support was higher on the list than cut and paste. For many IT shops, they simply would not go the way of opening IMAP on Exchange due to security reasons. Only if the device had “push” technology thanks to ActiveSync would they support it. Which means more customers/money for Apple, less so for RIM, and a bigger smartphone market share should they add that feature. If cut and paste is on the list, then we’ll see it in a firmware update or two, depending what else has a higher priority than that.

From what I can see, the App Store is still in beta (possibly a perpetual beta - see GMail), meaning not a complete experience as of yet. Only a limited number of developers have been able to get their apps available, when compared to the amount of developers who have downloaded the SDK. I think given enough time we’ll see more mature applications that will give the same functionality or better than those offered through the current App Store, and the Installer.app/jailbreak process. Again, give it time, and we’ll see the App Store out of beta and become a more robust part of the iTunes store experience.

 
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Ben Kessler (Who am I?)

“Finally, finally, finally.” This is a terribly written review I’m sorry John. I’m usually not one to call people out but… seriously? Not only is it days later than the official Engadget and Gizmodo review but it just doesn’t delve into anything in the correct manner and your speculations of a hardware recall are a bit absurd.

 
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Matthew Campbell (Who am I?)

I’m used to the high quality of TechCrunch, this is down right lame. Now I realize why engadget and not crunchgear are in my feed reader.

 
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Peter (Who am I?)

Thanks for the post. I’m old. I’ve been through the bleeding edge too many times to get sucked into the first day vortex. On Monday I updated my 16gb 1st gen to the 2.0 software. The apps are killer. No question. Around Wednesday my old .mac account reappeared. (You gotta wonder what was going down at 1 Infinite loop between 7/11 and 7/16). Now, it’s me. okay. Much better. (Wish I’d owned that url). So here are the 3 things that still suck about the iPhone (1st or 2nd gen)
AT&T
battery
AT&T

I’m going to take your advice and wait a bit before i rush out for the 3g — ‘cuz the real network enhancement, where I live, is called Verizon.

 
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David (Who am I?)

In reply to Zadillo:

Absolutely! I agree 110% with your entire comment, but especially here, “But I’m becoming more convinced 3G is worth it; in the worst case scenario where I don’t get good 3G coverage and it falls back to EDGE, it isn’t any worse than my iPhone was, and in fact seems to get a stronger EDGE signal (my old iPhone would get 1 bar of EDGE in my home…. my new one gets 4 bars of EDGE or 1 bar of 3G in my home).”

I went on a trip the Saturday following the release from Fort Lauderdale, Florida to Tampa Florida and mind you the majority of the trip takes you through “the sticks,” so t speak. In the center of the state where 3G coverage does not reach and EDGE is even on it’s last leg, my GPS worked wonderfully in sparsely populated areas and agricultural towns. When I got to Tampa, I was on the last bar of 3G, which somehow was very fast EDGE quality. And then when my iPhone switched to EDGE completely somehow all five bars on EDGE was faster than five bars on my 2G iPhone.

As far as battery life, I will say that over all I do wish I could go without a charge up at mid-day with 3G on. However, I am aware that what Apple presented at the WWDC keynote was a comparison to other 3G phones–in that regard the iPhone stands out. But in general, all 3G phones suck in terms of long periods of mobility + browser + push usage. The latter aside, the iPhone still shines among it’s peers.

Finally, if there were to be a recall–which I SERIOUSLY doubt–it would be amazing and bad at the same time. Great that a physical battery improvement would be available, but bad that Apple had to do a recall of millions of iPhone 3Gs.