Comments on: Steelseries acquires Ideazon; bigger, better accessories forthcoming

By: Pia

Pia — Fri, 11 Sep 2009 22:28:41 +0000

I can’t even find any way to get in touch with customer service. They had a new update to their software and now it doesn’t work properly anymore. Really annoying.

By: jimbo

jimbo — Wed, 18 Mar 2009 19:00:48 +0000

The Customer service is still bad. Avoid ordering directly from SteelSeries. It was much better before the buyout.

By: Doug

Doug — Sat, 13 Dec 2008 15:14:50 +0000

So far I’m really unimpressed with the buyout. I’ve been trying for over a week to get support for a problem with my zengine and can’t get anyone to get in touch with me. My zboard is now a paperweight. Tres uncool.

By: Devin Coldewey

Devin Coldewey — Tue, 29 Jul 2008 19:33:54 +0000

I’m guessing they’ll keep supporting the zboard for now, but likely SteelSeries will make it their own and put out a new one later this year. You’re probably okay… Ideazon has built a brand and Steelseries will want to keep it.

By: hawk88

hawk88 — Tue, 29 Jul 2008 18:14:47 +0000

Hmm, this could be very cool or very bad. I’m hoping that the latter is just a big fear since I own a ZBoard, not a fan of the Ideazon mouse I bought though… so who knows.