Long story short: some kid got tired of playing Final Fantasy XI, and tried to cancel his account. His parents couldn’t cancel from the game’s Web site, and had to—gasp!—call the number found on the credit card statement. The kid’s dad is a bigwig in his state (Illinois), who got his legislator friend to help pass a law stating that online service providers must provide a way to cancel an account online.
The moral of the story is, have important parents, or get the shaft like the rest of us. Neat, right?
via The Earth Times
Services should ALWAYS have a way of canceling online. Sure it’s lame that most people don’t have the clout to get something like this implemented, but this is snark for snarks’ sake, Nick.
Something good actually happened here.