Wal*Mart pulling the plug on their music DRM Server
- September 27th, 2008
- 36 Comments

6 months after Wal*Mart jumped onto the music peddling party bus back in August of 2007, they decided to make the switch to 100% DRM-free tracks. Awesome, right?
Unfortunately, any music purchased during that 6-month window before the switch is still at the mercy of Wal*Mart; if they were to pull the plug on the DRM server, the files would become useless on anything but the computer originally used for authorization. In just under two weeks, that’s exactly what will happen.
According to an e-mail sent out to Walmart.com Music customers, the DRM servers are gettin’ the boot come October 9th. Users are being told to burn their music to CDs to back it up. Rather than finding a cheap way to keep the DRM servers online (which should be relatively easy - seeing as DRM songs haven’t been sold in 7 months, both the track and customer lists should be static), they’re pushing the hassle on the customer.
Remarkable solution Wal*Mart. Force customers to waste however many CD-Rs it takes to back up their DRM’ed collection. How many angry customers will there be once they’ve realized they needed to burn the CDs in the old-n-clunky playable audio format, rather than just copying the MP3 files over and burning them as data? If you can’t afford to eat the costs of providing the customers non-DRM’ed copies of the music they’ve already purchased, provide them a tool to strip the files of DRM without all of this CD burning nonsense. The harder you make it, the more people you’ve shown the way to the Pirate Bay.
[Via BoingBoing]
From: Walmart Music Team
Date: Fri, Sep 26, 2008 at 7:42 PM
Subject: Important Information About Your Walmart.com Digital Music Purchases
To: xxxxxx@gmail.comImportant Information About Your Digital Music Purchases
We hope you are enjoying the increased music quality/bitrate and the improved usability of Walmart’s MP3 music downloads. We began offering MP3s in August 2007 and have offered only DRM (digital rights management) -free MP3s since February 2008. As the final stage of our transition to a full DRM-free MP3 download store, Walmart will be shutting down our digital rights management system that supports protected songs and albums purchased from our site.
If you have purchased protected WMA music files from our site prior to Feb 2008, we strongly recommend that you back up your songs by burning them to a recordable audio CD. By backing up your songs, you will be able to access them from any personal computer. This change does not impact songs or albums purchased after Feb 2008, as those are DRM-free.
Beginning October 9, we will no longer be able to assist with digital rights management issues for protected WMA files purchased from Walmart.com. If you do not back up your files before this date, you will no longer be able to transfer your songs to other computers or access your songs after changing or reinstalling your operating system or in the event of a system crash. Your music and video collections will still play on the originally authorized computer.
Thank you for using Walmart.com for music downloads. We are working hard to make our store better than ever and easier to use.
Walmart Music Team







minimalist (Who am I?)
2 months ago
Class. Action. Lawsuit.
Put the smackdown on the music industry and let them know people can’t just write away their right to ownership through some fine print they might have clicked through. Ownership is ownership. Rental is rental. These people paid to OWN their music, not just have use of it until it became inconvenient for Wal-Mart to keep activating the DRM.
Hit them hard and make and example of them with massive penalties. If there was a precedent that showed that the record industry could be held liable for the failings of DRM that was implemented at THEIR insistence then they might think twice about this little game they are playing with iTunes.
CrispyCornFlake (Who am I?)
2 months ago
Hey, if you buy your stuff from the devil, don’t be surprised when he acts like the devil.
Linda (Who am I?)
2 months ago
Agreed. If you want music buy it but buy it outright. How many actually have no way to drive where they actually sell it on CD’s already?
You can even buy the CD’s online from Walmart if you really need to do business with them.
PCLicious Video Tutorials (Who am I?)
2 months ago
LMAO, That was a good one.
Devin Coldewey (Who am I?)
2 months ago
Oh dear…
Andrew Pass (Who am I?)
2 months ago
Greg,
Was the next press release from WalMart an advertisements for disks?
Nick (Who am I?)
2 months ago
Wal-Mart always messes things up….
Brian Sherwin @ Myartspace (Who am I?)
2 months ago
And they wonder why people end up stealing.
Brian Sherwin @ Myartspace (Who am I?)
2 months ago
And they wonder why people end up stealing.
Peter (Who am I?)
2 months ago
People really buy mp3s from Walmart?
Tom Woolf (Who am I?)
2 months ago
I don’t call Wal-mart The Evil Empire for nothing…
Appruv.com (Who am I?)
2 months ago
We can bail out banks with $700 billion we don’t have, but WalMart can’t bail out it’s customers who dl’d their drm music? AMAZING…
"www.Music-Downloads.Drewryonline.net" (Who am I?)
2 months ago
Well, I dunno what to say about Walmart at this time, cause their image is kinda blurry. First, Walmart discontinues music. Second, Walmart secretly urges all of their employees to vote for John McCain and think about their jobs on the “DL” and unionization. Now, they slash the music? Come on now…that’s wishy washy music distribution and politics also!
http://www.United-States-Politics.Drewryonline.net
Steven (Who am I?)
2 months ago
Evil empire? Come on, don’t overact!
Wake Up Walmart (Who am I?)
2 months ago
For all of Walmart’s talk about saving consumers money, it’s instances like this when you really see Walmart’s true colors.
The truth is that Walmart keeps all of its prices in the bargain basement to lure in consumers, but most of its products are either A. Chinese-made crap or B. unreliable.
You get what you pay for at Walmart.