Comments on: Review: Dyson DC25 vacuum

By: NayZee

NayZee — Sat, 14 Nov 2009 21:34:53 +0000

I purchased this vacuum cleaner one week ago. It was easy to put together and I liked the fact that it was easy to manuever around table legs, rugs, etc. Also it was easy to carry up stairs and the telescoping wand made it easy for me to reach something that needed some dusting. However, the second time I used the vacuum, while I was vacuuming, the brake pedal (stabilizer bar) and stabilizer wheels that hold the vacuum cleaner up came off the tract which made my vacuum cleaner lean way back and it would not stand up any longer. As much as I pulled and pulled on that red brake pedal and those stabilizer wheels they would not budge. Their customer service line is not open after 8pm and this occurred about 9pm so I was upset about it all night. The next morning I called Dyson and after being on hold 10 minutes, a customer service rep. told me what the problem was and that the red brake pedal and stabilizer wheels had come off their track and would need to be reset. Thankfully my husband was home that day as it took a strong person to pull this pin looking thing out on both sides of the vacuum and pop them back into a certain slot (the metal pins are on each side and fit into a track or slot). I did not expect that to happen after only the second use within one week’s time. Otherwise, it still vacuumed well.

By: vroomvroomboi

vroomvroomboi — Tue, 10 Nov 2009 12:12:03 +0000

this is by far the worst product ever!!!! i have a dc04 a dc07 and this contraption i picked it up at the time for £290 and it did well at first but after a year the suction started to slip we had to call dyson out to fix it they would’nt i kept being put through to different managers so far i have had to call them out 8times and loads of time wasting so i did a side by side comparison with my dc07 and dc25 the dc07 picked up much more after i went over it and i was astonished i got the dyson dc25 tested for its airwatts scince its supposed to give 220 mine tested just over 95 my dc04 kept its suction with 170 airwatts and my dc07 was just topping 290 i was apsoloutly amazed my dc07 is 5 years old and not 1 problem with it my dc25 is 14mnth old and had 8 problems with it worst product ever if you want a hoover go down to tesco and get there own brand at least they have more suction that this !!!!!

By: Technology blog » The Dyson DC25 Blueprint is probably not meant for you

Technology blog » The Dyson DC25 Blueprint is probably not meant for you — Mon, 02 Nov 2009 04:00:39 +0000

[...] First and foremost, it’s a Dyson DC25 ball vacuum, which is a great vacuum as I found out last year, but this one’s done up in a special edition livery dubbed Blueprint. It’s a white [...]

By: jacob

jacob — Wed, 14 Oct 2009 02:13:09 +0000

dyson wont honor their warranties. they have a f in the better business bureau. the vacuum was a few months old when i took it in. had a defect since i got it. they refused to honor the warranty.

whats the use of a five year warranty if you have to take the company to court to get them to honor it?

their customer service staff is horrible. stay away from this company.

if you dont want to trust me despite my years of experience with appliances, trust consumer reports and the better business bureau and stay away from the crooks at dyson.

product looks great and dyson has a good presence in the google results. their vacuum is not worth more than $100. After a few months, you have to sue them to get them to honor the warranty or buy a different product.

By far, the worst company I have ever dealt with.

By: The Dyson DC25 Blueprint is probably not meant for you

The Dyson DC25 Blueprint is probably not meant for you — Tue, 06 Oct 2009 00:32:43 +0000

By: kippa23

kippa23 — Mon, 16 Mar 2009 15:48:22 +0000

I’ve seen this Dyson before, and I liked it.Just one thing, I’ve never used one! Great looking machine.we own a dc14 vroom now, which we’ve
had for 3 years.Your dyson looks cool.Sounds cool and powerful.

By: mjs

mjs — Wed, 31 Dec 2008 04:06:15 +0000

Question: When you put your hand underneath the vac head with the power on, do you feel the suction there, or only a lot of wind blowing? I just got mine and while it does pick up dust etc, when I put my hand underneath while the power is on, I don’t feel a great deal of suction at all. Is this normal?

By: Mikea

Mikea — Fri, 17 Oct 2008 08:51:02 +0000

OMG, I LOVE vacuums!

By: diem

diem — Fri, 17 Oct 2008 05:46:11 +0000

We LOVE our DC17 Animal Dyson. It totally turned our rugs into brand new rugs — seriously. Expensive, yes, but well worth it…just like my MBP. Matt you’re spot on with the analogy.

By: Travis Hudson

Travis Hudson — Thu, 16 Oct 2008 20:55:07 +0000

It’s reviews like this why I miss being a tech blogger. I’ve always wanted to try one of these as it might actually make me vacuum from time to time.

By: little Red Ryan Hood

little Red Ryan Hood — Thu, 16 Oct 2008 20:48:59 +0000

I have a d24, the smaller of the ball dyson’s, and I love love love it. I think I vacuum like three times as often as I used to.

By: red014

red014 — Thu, 16 Oct 2008 20:44:19 +0000

Does that mean that when the cup is full of dirt or when the belt breaks it will give you a frowny face and tell you to bring it to an Appl… err, a vacuum repair shop?