Comments on: Spirit Airlines attempts to collect cancellation fees from Flight 1549 passengers http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/ Gadgets, gear and computer hardware. Fri, 04 Dec 2009 12:53:52 -0500 hourly 1 By: Ankit Dumb Butt http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1100811 Ankit Dumb Butt Sun, 27 Sep 2009 07:31:14 +0000 http://www.crunchgear.com/?p=66467#comment-1100811 Ankit, You are one of those people who works in a call center. Must follow the script. You remind me of the customer service agents I get when I call my cable company or cell phone provider. Ankit,

You are one of those people who works in a call center. Must follow the script. You remind me of the customer service agents I get when I call my cable company or cell phone provider.

]]> By: Jay Em http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1083295 Jay Em Tue, 25 Aug 2009 16:05:42 +0000 http://www.crunchgear.com/?p=66467#comment-1083295 JoAnn, Just had same experience yesterday with changing flight. Booked $9 fare then had to book another companion, didn't book same time so after call to customer svc found had to just book "regular fare". Did so but in the confusion they don't give you much time and had originally picked two dates two different times booked companion on wrong return flight. Noticed it immediately and when tried to change BAM! $100 PLEASE. Another phone call - another hyperventillating distressed call - and another supervisor request. Suprvsr just repeated same over and over...then they had the balls to tell me to book one way - so keep same original flight, and book one way back with same time I needed kidding, right? They told me "you are at highest level of escalation". Oh and it kills me how they give these people american sounding names. Reminds me of the expose documentaries about Indian Call Centers. I'd say anything they wanted me to if I knew out of country of billions of people I could make one dime more than the next poor fool. http://www.spiegel.de/international/0,1518,403861,00.html Just google India Call Center and see how many results. So now I have no extra money to spend once I do get to where I'm going. Thanks Spirit - you're really doing your part to stimulate the economy alright. A nice hefty fine by our government oughtta take care of that though...it's coming. JoAnn,
Just had same experience yesterday with
changing flight. Booked $9 fare then had to book
another companion, didn’t book same time so
after call to customer svc found had to just book “regular fare”. Did so but in the confusion
they don’t give you much time and had originally picked two dates two different times booked companion on wrong return flight. Noticed it immediately and when tried to change BAM! $100 PLEASE. Another phone call – another hyperventillating distressed call – and another supervisor request. Suprvsr just repeated same over and over…then they had the balls to tell me to book one way – so keep same original flight, and book one way back with same time I needed
kidding, right?
They told me “you are at highest level of escalation”. Oh and it kills me how they give these people american sounding names.
Reminds me of the expose documentaries about Indian Call Centers.
I’d say anything they wanted me to if I knew
out of country of billions of people I could make one dime more than the next poor fool.
http://www.spiegel.de/international/0,1518,403861,00.html
Just google India Call Center and see how many results.
So now I have no extra money to spend once I do get to where I’m going.
Thanks Spirit – you’re really doing your part to stimulate the economy alright.
A nice hefty fine by our government oughtta take care of that though…it’s coming.

]]> By: Aurora http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1074996 Aurora Thu, 13 Aug 2009 23:57:03 +0000 http://www.crunchgear.com/?p=66467#comment-1074996 http://www.bbbsoutheastflorida.org/BusinessFind.aspx check them out they have an "F" on the BBB of FLORIDA...they need to be reported everywhere! After you go to the website type in SPIRIT AIR then scroll down you will see them there and they big "F" http://www.bbbsoutheastflorida.org/BusinessFind.aspx
check them out they have an “F” on the BBB of FLORIDA…they need to be reported everywhere! After you go to the website type in SPIRIT AIR then scroll down you will see them there and they big “F”

]]> By: Aurora http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1074940 Aurora Thu, 13 Aug 2009 22:42:44 +0000 http://www.crunchgear.com/?p=66467#comment-1074940 It is a big deal when you see desperate people around you trying to get home because they trusted their lives and their schedules to a company...then they mess up and they want to make you pay for it? Absolutely NOT...any other company know they made a mistake any other company does not schedule you one hour or an hour and half for another plane to catch when you are coming into the country. It has always been more then 2 hours sometimes even 3 hours and then not they do let you know. Then the people in the plane talk about passengers as if they were in elementary school...like nothing...I mean come on it is suppose to be "professionals" taking care of us. We PAY for a service not to hear or see or be treaded like if we owe them something. If I wanted that kind of treatment I can get that at any time for free. It is a big deal when you see desperate people around you trying to get home because they trusted their lives and their schedules to a company…then they mess up and they want to make you pay for it? Absolutely NOT…any other company know they made a mistake any other company does not schedule you one hour or an hour and half for another plane to catch when you are coming into the country. It has always been more then 2 hours sometimes even 3 hours and then not they do let you know. Then the people in the plane talk about passengers as if they were in elementary school…like nothing…I mean come on it is suppose to be “professionals” taking care of us. We PAY for a service not to hear or see or be treaded like if we owe them something. If I wanted that kind of treatment I can get that at any time for free.

]]> By: Aurora http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1074935 Aurora Thu, 13 Aug 2009 22:37:04 +0000 http://www.crunchgear.com/?p=66467#comment-1074935 Let me tell you how inconsiderate this people are and how nasty they can be. I purchase (for the first and LAST time) 8 tickets for my family to Panama from Washington DC there and back with Spirit Air. Going to Panama we had a lay over of 4 plus hours at the airport in Fort Lauderdale. On the way back when we should have had plenty of time to change planes we did not. They had us schedule connecting flights whiting ONE HOUR. The plane got to Panama late, it left Panama late, so it arrived Fort Lauderdale LATE. We now have less then an hours to get off the plane, go through costumes, get our luggage then get the re-checked. Which by the way they are so disorganized that they have everyone in the same line to get check in. National, internationals, re-check, etc. SO the line was huge about 2 hours wait. People were missing their flights from left to right even thou they were there whiting 2 hours for national flight and some even more then 2 about 3 hours before and STILL MISSED their flights. Either way we get to the RE-BOOKING line which they had four light up but only ONE person working! Then, it took me over 2 hours to get to her. Out of 119 people from that flight at least 45 people missed their connection flight. Now how you tell me that all the planes were back up? It was they did not give any one enough time to connect with their flights! Then they expect us to pay for it? Mean time telling her please I am checking online on my lap top and I can see there are 12 seats available can you book us please because we are 8! She ignored us the whole time. From 12 went down to 10 then after that I just did not check anymore I was afraid to. Sure enough I get to the counter they could not offer me the needed seats for my family to get home. Not only that my husband was limited because he had to report back to POST BEFORE mid-night. But my SON was schedule for his fourth KIDNEY surgery the next day on that Monday. I had the papers to prove it. He had to have the stint removed after the mayor surgery done one and half month before and needed to come out that day! If not and left there too long could cause an infection not only that but he would have to wait another at least 2 months to get him in to do so at the CHKD. I explain all of this to the lady she did NOT care! I had another child who needed medical attention right away she was very sick and was in the hospital in Panama and needed to be seen by a doctor as soon as we could get to post. Also another child had Pneumonia we came to find out when we got back he was sick as well. You know what the lady said? She said to me to leave four of my children behind until the next day! SO the others could make it home. Now what mother tells another mother to leave her children behind and knowing they needed their medication and they have gotten sick on the trip!? Especially with this people that would not offer any help what so ever? My children other then getting sick on the trip they are very healthy kids and are always helping other children and doing a lot of community services to help out many in need. The sad thing is as much as they do and have done and when it came the time to show some compassion to my kids for the first time they needed that compassion no one would offer it to them. I was so close to punching her in the face! DO you know that then she told us to go buy more ticket somewhere else which we ended up doing to get my whole family home it ended costing us an extra 800.00 to get four of our group in another airline home. Now they are only trying to refund us 105.00 that is an insult! That would not even take care of the taxes paid to fly with this nasty airline! Their employee are sooo rude one woman even told one of the passengers to "shut up" can you imagine that? I have flown in different airlines since I was 6 years old. I have been in many different countries and have experience a lot of things but this does it...this takes the trophy. I have "never" been in an airline like this one. This is a shame I do not get how they are still in business. NOW PAY ATTENTION TO THIS! If you go to BBB of FLORIDA and put a complaint that is the only way they will answer you...if you call them they can only offer to take your money not to fix any problems you may have! Those coupons they offer they are not even right. If you log in and try to buy with the coupon and then with out...is almost if not the same exact price! When you call them they can not help! You have to write an email through the website on the help site and then...NO ONE responds to you! I found a website where one person was kind enough to post their actual number here in the U.S> and I called the costumer services representative to her OWN extension...never called me back! I wrote emails no answer ever! I did the BBB then is when they responded. GO TO FLORIDA BBB and you will find SPIRTIR AIR has an "F" "F" that should let you know NOT TO FLY with them! They are cheap and so is their quality of care and everything that comes with them. The seats are tight my kids are 6 foot tall teenagers football players college football player one of them and could not fit...ONLY airline they can not fit in! AWFUL and get this....this people are so CHEAP you know where their calls are directed to?>????? INDIA YES it goes to INDIA because they pay much cheaper to have them take our calls then some one in the U.S. SO we have people here needing jobs and they offer it to INDIA! Half the time you can even understand what they are saying! I also reported them to THGE DEPARTMENT OF TRANSPORTATION OF WASHINGTON, DC. You should to and the BBB of Washington or wherever they mess you up at! Report them to the DISTRICT ATTORNEY OF YOUR AREA or where ever they messed you up at. LET PEOPLE BE AWARE that they are not good...They keep you at the counter on purpose so you miss your flight! Then they can offer it to some one else! THEY OVER BOOK flights then they mess around with your ticket at the counter on purpose so you miss your flight then ask others to give up their seats so they can sell it or give it to others! IF THEY OFFER YOU A FREE FLIGHT to give up your seat don't do it...because you will have to pay taxes and who knows what else when they see it was "FREE" to you will never make it to your actual depart time! One lady next to me gave up her seat she had to stay OVERNIGHT in the airport even thought they PROMISED her the very next flight to go to JAMAICA! The point is....they are cheap and awful...they told me because of the economy they do NOT take into consideration any medical conditions....wow....and wanted my 18 year old to watch over a 6 year old and an 10, and a 12 year old...over night? HOW IS THAT? NO way! then I came home did some re search and ONLY parents or guardian legal can fly with a minor under the age of 12 and under....and an 18 year can fly with a 13 year old and older ONLY if you have a letter NOTIREZED by parents...how were my children going to fly and get home when she NEVER indicated those were the rules> I am glad I did not leave them...I would never leave my children behind! DO NOT FLY WITH THEM and REPORT THEM....DO NOT LET OTHERS HAV E TO GO THROUGH WHAT you, me, and many more have gone through please! PUT A DISPUTE on your credit card and let them know they are a SCAM! Let me tell you how inconsiderate this people are and how nasty they can be. I purchase (for the first and LAST time) 8 tickets for my family to Panama from Washington DC there and back with Spirit Air. Going to Panama we had a lay over of 4 plus hours at the airport in Fort Lauderdale. On the way back when we should have had plenty of time to change planes we did not. They had us schedule connecting flights whiting ONE HOUR. The plane got to Panama late, it left Panama late, so it arrived Fort Lauderdale LATE. We now have less then an hours to get off the plane, go through costumes, get our luggage then get the re-checked. Which by the way they are so disorganized that they have everyone in the same line to get check in. National, internationals, re-check, etc. SO the line was huge about 2 hours wait. People were missing their flights from left to right even thou they were there whiting 2 hours for national flight and some even more then 2 about 3 hours before and STILL MISSED their flights. Either way we get to the RE-BOOKING line which they had four light up but only ONE person working! Then, it took me over 2 hours to get to her. Out of 119 people from that flight at least 45 people missed their connection flight. Now how you tell me that all the planes were back up? It was they did not give any one enough time to connect with their flights! Then they expect us to pay for it? Mean time telling her please I am checking online on my lap top and I can see there are 12 seats available can you book us please because we are 8! She ignored us the whole time. From 12 went down to 10 then after that I just did not check anymore I was afraid to. Sure enough I get to the counter they could not offer me the needed seats for my family to get home. Not only that my husband was limited because he had to report back to POST BEFORE mid-night. But my SON was schedule for his fourth KIDNEY surgery the next day on that Monday. I had the papers to prove it. He had to have the stint removed after the mayor surgery done one and half month before and needed to come out that day! If not and left there too long could cause an infection not only that but he would have to wait another at least 2 months to get him in to do so at the CHKD. I explain all of this to the lady she did NOT care! I had another child who needed medical attention right away she was very sick and was in the hospital in Panama and needed to be seen by a doctor as soon as we could get to post. Also another child had Pneumonia we came to find out when we got back he was sick as well. You know what the lady said? She said to me to leave four of my children behind until the next day! SO the others could make it home. Now what mother tells another mother to leave her children behind and knowing they needed their medication and they have gotten sick on the trip!? Especially with this people that would not offer any help what so ever? My children other then getting sick on the trip they are very healthy kids and are always helping other children and doing a lot of community services to help out many in need. The sad thing is as much as they do and have done and when it came the time to show some compassion to my kids for the first time they needed that compassion no one would offer it to them. I was so close to punching her in the face! DO you know that then she told us to go buy more ticket somewhere else which we ended up doing to get my whole family home it ended costing us an extra 800.00 to get four of our group in another airline home. Now they are only trying to refund us 105.00 that is an insult! That would not even take care of the taxes paid to fly with this nasty airline!
Their employee are sooo rude one woman even told one of the passengers to “shut up” can you imagine that? I have flown in different airlines since I was 6 years old. I have been in many different countries and have experience a lot of things but this does it…this takes the trophy. I have “never” been in an airline like this one. This is a shame I do not get how they are still in business.
NOW PAY ATTENTION TO THIS!
If you go to BBB of FLORIDA and put a complaint that is the only way they will answer you…if you call them they can only offer to take your money not to fix any problems you may have! Those coupons they offer they are not even right. If you log in and try to buy with the coupon and then with out…is almost if not the same exact price! When you call them they can not help! You have to write an email through the website on the help site and then…NO ONE responds to you! I found a website where one person was kind enough to post their actual number here in the U.S> and I called the costumer services representative to her OWN extension…never called me back! I wrote emails no answer ever! I did the BBB then is when they responded.
GO TO FLORIDA BBB and you will find SPIRTIR AIR has an “F” “F” that should let you know NOT TO FLY with them! They are cheap and so is their quality of care and everything that comes with them. The seats are tight my kids are 6 foot tall teenagers football players college football player one of them and could not fit…ONLY airline they can not fit in! AWFUL and get this….this people are so CHEAP you know where their calls are directed to?>????? INDIA YES it goes to INDIA because they pay much cheaper to have them take our calls then some one in the U.S. SO we have people here needing jobs and they offer it to INDIA! Half the time you can even understand what they are saying! I also reported them to THGE DEPARTMENT OF TRANSPORTATION OF WASHINGTON, DC. You should to and the BBB of Washington or wherever they mess you up at! Report them to the DISTRICT ATTORNEY OF YOUR AREA or where ever they messed you up at. LET PEOPLE BE AWARE that they are not good…They keep you at the counter on purpose so you miss your flight! Then they can offer it to some one else! THEY OVER BOOK flights then they mess around with your ticket at the counter on purpose so you miss your flight then ask others to give up their seats so they can sell it or give it to others! IF THEY OFFER YOU A FREE FLIGHT to give up your seat don’t do it…because you will have to pay taxes and who knows what else when they see it was “FREE” to you will never make it to your actual depart time! One lady next to me gave up her seat she had to stay OVERNIGHT in the airport even thought they PROMISED her the very next flight to go to JAMAICA! The point is….they are cheap and awful…they told me because of the economy they do NOT take into consideration any medical conditions….wow….and wanted my 18 year old to watch over a 6 year old and an 10, and a 12 year old…over night? HOW IS THAT? NO way! then I came home did some re search and ONLY parents or guardian legal can fly with a minor under the age of 12 and under….and an 18 year can fly with a 13 year old and older ONLY if you have a letter NOTIREZED by parents…how were my children going to fly and get home when she NEVER indicated those were the rules> I am glad I did not leave them…I would never leave my children behind!
DO NOT FLY WITH THEM and REPORT THEM….DO NOT LET OTHERS HAV E TO GO THROUGH WHAT you, me, and many more have gone through please! PUT A DISPUTE on your credit card and let them know they are a SCAM!

]]> By: John Sweda http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1067497 John Sweda Tue, 04 Aug 2009 04:06:34 +0000 http://www.crunchgear.com/?p=66467#comment-1067497 I have flown Spirit 10-12 times..5-6 have been smooth. 5-6 have been bad. Spirit nickels and dimes the passengers to death!! Just charge 5-10 dollars more a ticket. The employees bad mouth the company more than any airline I have ever flown. To me it is not worth it to fly Spirit anymore. I have flown Spirit 10-12 times..5-6 have been smooth. 5-6 have been bad. Spirit nickels and dimes the passengers to death!! Just charge 5-10 dollars more a ticket. The employees bad mouth the company more than any airline I have ever flown.

To me it is not worth it to fly Spirit anymore.

]]> By: Martin David http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1057025 Martin David Fri, 17 Jul 2009 00:40:08 +0000 http://www.crunchgear.com/?p=66467#comment-1057025 dont listen to that idiot! he is probably running low on prozac!! SPIRIT, WE LOVE U!!! dont listen to that idiot! he is probably running low on prozac!! SPIRIT, WE LOVE U!!!

]]> By: isa arely http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1016103 isa arely Tue, 05 May 2009 23:04:19 +0000 http://www.crunchgear.com/?p=66467#comment-1016103 sounds normal for spirit airlines, no customer service with brains sounds normal for spirit airlines, no customer service with brains

]]> By: isa arely http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1016102 isa arely Tue, 05 May 2009 23:01:37 +0000 http://www.crunchgear.com/?p=66467#comment-1016102 taca doesn't either, i had an experience with them after a hurricane, don't count on them being civilised either taca doesn’t either, i had an experience with them after a hurricane, don’t count on them being civilised either

]]> By: Pablo Brochado http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1015450 Pablo Brochado Mon, 04 May 2009 18:17:24 +0000 http://www.crunchgear.com/?p=66467#comment-1015450 I know, they told me that The travels up may 15 wash the ones that they give the voucher. My Ticket was for may 15 to may 19 to Cancun also. I hope you resolve your issue. The first time that I call I could not resolve nothings, I only wait a few days because I think that If this problems continue they will have to give me a option. Good Luck man I know, they told me that The travels up may 15 wash the ones that they give the voucher.

My Ticket was for may 15 to may 19 to Cancun also.

I hope you resolve your issue.

The first time that I call I could not resolve nothings, I only wait a few days because I think that If this problems continue they will have to give me a option.

Good Luck man

]]> By: Spiritair sucks http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1015338 Spiritair sucks Mon, 04 May 2009 14:27:42 +0000 http://www.crunchgear.com/?p=66467#comment-1015338 I am having the same issue as you. I booked my flight few days before the swine flu news came out. The flight was for Cancun during the Memorial day weekend(5/22 - 5/26). I called the customer service and they were not helpful at all. They said they are only waiving cancellation for flights on and before 5/15. I got tired of arguing that how does it make it safer after a week? They are terrible. Very disappointed. Never travelling with them again. If anyone can help with any tips for waiving the cancellation fees, it will be very appreciated. I am having the same issue as you. I booked my flight few days before the swine flu news came out. The flight was for Cancun during the Memorial day weekend(5/22 – 5/26). I called the customer service and they were not helpful at all. They said they are only waiving cancellation for flights on and before 5/15. I got tired of arguing that how does it make it safer after a week? They are terrible. Very disappointed. Never travelling with them again.

If anyone can help with any tips for waiving the cancellation fees, it will be very appreciated.

]]> By: Pablo Brochado http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1014933 Pablo Brochado Sat, 02 May 2009 18:18:51 +0000 http://www.crunchgear.com/?p=66467#comment-1014933 I'm Pablo Brochado again!!! finally I resolve my issue with Spirit Air. they give me a voucher valid for 1 year from the date that I get the ticket for the full amount. Thanks was the best that i could do. For everyone that have the same problem, if you're ticket id from any place in mexico you can do this. Thanks for trying to halp me! :) I’m Pablo Brochado again!!!
finally I resolve my issue with Spirit Air.
they give me a voucher valid for 1 year from the date that I get the ticket for the full amount.

Thanks was the best that i could do.
For everyone that have the same problem, if you’re ticket id from any place in mexico you can do this.
Thanks for trying to halp me! :)

]]> By: help http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1014172 help Fri, 01 May 2009 03:21:11 +0000 http://www.crunchgear.com/?p=66467#comment-1014172 Help us Dear Lord from Spirit Airlines....they are horrible in the way they treat their customers. Their website is horrible so is their customer service reps. Deliver us Lord from Spirit Airlines and their unfair tactics. Help us Dear Lord from Spirit Airlines….they are horrible in the way they treat their customers.

Their website is horrible so is their customer service reps.

Deliver us Lord from Spirit Airlines and their unfair tactics.

]]> By: spirit sucks http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1014171 spirit sucks Fri, 01 May 2009 03:18:23 +0000 http://www.crunchgear.com/?p=66467#comment-1014171 New Leader is needed at Spirit......it's the worst airline flying today...and they should just go out of business New Leader is needed at Spirit……it’s the worst airline flying today…and they should just go out of business

]]> By: dont fly spirit http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1014160 dont fly spirit Fri, 01 May 2009 03:06:46 +0000 http://www.crunchgear.com/?p=66467#comment-1014160 Spirit has the worst customer service they have folks in India handling their calls. These folks have no compassion/nor knowledge to provide excellent customer services. They are taught stickly to read the company policy -- we might as well be talking to robots. It's a shame that a company who offer such great prices customer service and their website is so horrible. Spirit has the worst customer service they have folks in India handling their calls. These folks have no compassion/nor knowledge to provide excellent customer services. They are taught stickly to read the company policy — we might as well be talking to robots. It’s a shame that a company who offer such great prices customer service and their website is so horrible.

]]> By: Pablo Brochado http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1013235 Pablo Brochado Wed, 29 Apr 2009 03:32:40 +0000 http://www.crunchgear.com/?p=66467#comment-1013235 Thanks for the recommendation Jo Ann I'm not going its better loose money that get sick. you are right. :) I only have to wait to see what happen. Sincerely, Pablo Thanks for the recommendation Jo Ann
I’m not going its better loose money that get sick.
you are right.

:)

I only have to wait to see what happen.

Sincerely,
Pablo

]]> By: Jo Ann http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1013179 Jo Ann Wed, 29 Apr 2009 00:58:41 +0000 http://www.crunchgear.com/?p=66467#comment-1013179 basicallly their isnt anything you can do on your own. If you had booked your flight through an agency, they could have assisted you with a re-bookED YOU with no charge. I am assuming you booked the flight from spirit's website and didn't bother checking flight insurance which would have paid for the fees that they want to charge you to re-book another flight. My suggestion, for health reason, don't go to mexico cancun or any city in mexico right now. East the loss and NEVER NEVER BOOK ANOTHER FLIGHT ON SPIRIT AGAIN, GOOD LUCK JO ANN basicallly their isnt anything you can do on your own. If you had booked your flight through an agency, they could have assisted you with a re-bookED YOU with no charge. I am assuming you booked the flight from spirit’s website and didn’t bother checking flight insurance which would have paid for the fees that they want to charge you to re-book another flight.

My suggestion, for health reason, don’t go to mexico cancun or any city in mexico right now. East the loss and NEVER NEVER BOOK ANOTHER FLIGHT ON SPIRIT AGAIN,

GOOD LUCK
JO ANN

]]> By: Pablo Brochado http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-1012928 Pablo Brochado Tue, 28 Apr 2009 14:29:34 +0000 http://www.crunchgear.com/?p=66467#comment-1012928 We recently purchase a ticket to Cancun, Mexico four days ago, today we want to cancel our fly because the US government is telling the people that if is not absolutely necessary to go, not to go; the reason is the Swine Flu. "Gripe Porcina" Recently discovery in Mexico! They are asking 110 US$ per person a total of 220 US$. , we ask to change our fly to other part like "Las Vegas, Nevada" has a similar price, and they told that anyways we have to pay the fee. we pay 59 dollars each way for the ticket, a total of US$ 118.00 per person 8 US$ dollars more than the money they are asking for the cancellation. We will receive 16 US$ credit and not traveling. We want to know if someone knows what we can do, against this company. Today is 04/28/2009 we contact the company 04/27/2009. We recently purchase a ticket to Cancun, Mexico four days ago, today we want to cancel our fly because the US government is telling the people that if is not absolutely necessary to go, not to go; the reason is the Swine Flu. “Gripe Porcina”
Recently discovery in Mexico!

They are asking 110 US$ per person a total of 220 US$. , we ask to change our fly to other part like “Las Vegas, Nevada” has a similar price, and they told that anyways we have to pay the fee.

we pay 59 dollars each way for the ticket, a total of US$ 118.00 per person 8 US$ dollars more than the money they are asking for the cancellation.
We will receive 16 US$ credit and not traveling.

We want to know if someone knows what we can do, against this company.

Today is 04/28/2009 we contact the company 04/27/2009.

]]> By: Amy R. http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-997020 Amy R. Thu, 26 Mar 2009 00:51:48 +0000 http://www.crunchgear.com/?p=66467#comment-997020 SpiritAir is a SCAM! They left us stranded at LAS airport for 3 days. They lost our bags and refused to help us. I was only given a 800# to India! I was told by the reservation agent Kahiskio that I need to write a letter. Oh Please, This airline deserves to collapse. How dare they take advantage of US citizens and employ cheap foreign labor. I video taped my ordeal with the ticket agent, it will be on UTUBE!!!!! SpiritAir is a SCAM! They left us stranded at LAS airport for 3 days. They lost our bags and refused to help us. I was only given a 800# to India! I was told by the reservation agent Kahiskio that I need to write a letter. Oh Please, This airline deserves to collapse. How dare they take advantage of US citizens and employ cheap foreign labor. I video taped my ordeal with the ticket agent, it will be on UTUBE!!!!!

]]> By: michael http://www.crunchgear.com/2009/01/19/spirit-airlines-attempts-to-collect-cancellation-fees-from-flight-1549-passengers/comment-page-1/#comment-992364 michael Mon, 16 Mar 2009 02:24:10 +0000 http://www.crunchgear.com/?p=66467#comment-992364 spirit should be called the whores of the air lines. my wife went to her mothers funeral but when i booked the flight i put it in my name by mistake and they carged me 50 dollars to change the name what a bunch of losers. never fly spirit. better yet spirit whores. i guess that is why on thier home page there is no contact info or phone #. thanks spirit whores. spirit should be called the whores of the air lines. my wife went to her mothers funeral but when i booked the flight i put it in my name by mistake and they carged me 50 dollars to change the name what a bunch of losers. never fly spirit. better yet spirit whores. i guess that is why on thier home page there is no contact info or phone #. thanks spirit whores.

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