Comments on: CrunchGear PSA: Don’t buy Smartparts products http://www.crunchgear.com/2009/04/08/crunchgear-psa-dont-buy-smartparts-products/ Gadgets, gear and computer hardware. Sat, 05 Dec 2009 09:31:11 -0500 hourly 1 By: Online Business Management Software and Services » Blog Archive » Review: eMotion Social-Connect Digital Photo Frame Plus A Giveaway http://www.crunchgear.com/2009/04/08/crunchgear-psa-dont-buy-smartparts-products/comment-page-1/#comment-1141041 Online Business Management Software and Services » Blog Archive » Review: eMotion Social-Connect Digital Photo Frame Plus A Giveaway Thu, 19 Nov 2009 15:10:53 +0000 http://www.crunchgear.com/?p=83140#comment-1141041 [...] having to drag them over from the computer. Alas and alack each one of these frames (Damn you, SmartParts!) has failed and their attendant services have gone out of [...] [...] having to drag them over from the computer. Alas and alack each one of these frames (Damn you, SmartParts!) has failed and their attendant services have gone out of [...]

]]> By: Jay http://www.crunchgear.com/2009/04/08/crunchgear-psa-dont-buy-smartparts-products/comment-page-1/#comment-1073952 Jay Wed, 12 Aug 2009 17:40:48 +0000 http://www.crunchgear.com/?p=83140#comment-1073952 That customer service email address is blocked and the messages bounce back. That customer service email address is blocked and the messages bounce back.

]]> By: Penny http://www.crunchgear.com/2009/04/08/crunchgear-psa-dont-buy-smartparts-products/comment-page-1/#comment-1024564 Penny Sat, 23 May 2009 06:14:30 +0000 http://www.crunchgear.com/?p=83140#comment-1024564 http://www.dealerscope.com/article/wynit-inc-announced-wednesday-assuming-all-technical-customer-support-smartparts-products-406114_1.html Contact Wynit for warranty issues. 1-800-GO-WYNIT Customer Service: custsvc@wynit.com http://www.dealerscope.com/article/wynit-inc-announced-wednesday-assuming-all-technical-customer-support-smartparts-products-406114_1.html

Contact Wynit for warranty issues.
1-800-GO-WYNIT
Customer Service: custsvc@wynit.com

]]> By: jenny http://www.crunchgear.com/2009/04/08/crunchgear-psa-dont-buy-smartparts-products/comment-page-1/#comment-1016387 jenny Wed, 06 May 2009 16:29:06 +0000 http://www.crunchgear.com/?p=83140#comment-1016387 This is true - I wish I had known before I bought one of their products. I purchased two of their frames and within an hour of use, the screen on one of them had gone bad. Smart Parts' website (still) indicates it has a 90 day warranty on its products. I emailed them several times at the email address listed on their website and received no response. I then called and was told the product would be replaced. I was emailed a UPS label to return the frame, and I sent it back to Smart Parts. I never heard anything back from them, despite my phone calls (it seems that now their phone number is no longer manned), emails, and, most recently, a better business bureau complaint. Smart Parts never responded and never sent me a new frame, even though the UPS tracking number shows that they received the frame that I returned to them. I had chosen the SmartParts frame because it was a better value than the other frames - now I'm out the money I paid for it and don't even have the frame! This is true – I wish I had known before I bought one of their products. I purchased two of their frames and within an hour of use, the screen on one of them had gone bad. Smart Parts’ website (still) indicates it has a 90 day warranty on its products. I emailed them several times at the email address listed on their website and received no response. I then called and was told the product would be replaced. I was emailed a UPS label to return the frame, and I sent it back to Smart Parts. I never heard anything back from them, despite my phone calls (it seems that now their phone number is no longer manned), emails, and, most recently, a better business bureau complaint. Smart Parts never responded and never sent me a new frame, even though the UPS tracking number shows that they received the frame that I returned to them. I had chosen the SmartParts frame because it was a better value than the other frames – now I’m out the money I paid for it and don’t even have the frame!

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