Comments on: CircuitCity.com’s very shady return policy http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/ Gadgets, gear and computer hardware. Sun, 29 Nov 2009 10:13:21 -0500 hourly 1 By: john zimmerman http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1086140 john zimmerman Sun, 30 Aug 2009 08:41:06 +0000 http://www.crunchgear.com/?p=91890#comment-1086140 Coming from a retail worker customers are stupid. They come in a buy products use them for a vaction and return them. They buy a tv for a superbowl party and return them they come into a store and waste are time then buy it online. They buy a computer dont know how to work it they return it. computer are not high margin we cannot send it back to the manufacter. Customer refuse to buy them becuase they are open. then we discount below cost. Then they try to use a coupon and get get a lower price and not buy anthing elese with so we lost 130 dollars on a computer because some idiot retuned it. Why do think people are geting more strict on returns? Coming from a retail worker customers are stupid. They come in a buy products use them for a vaction and return them. They buy a tv for a superbowl party and return them they come into a store and waste are time then buy it online. They buy a computer dont know how to work it they return it. computer are not high margin we cannot send it back to the manufacter. Customer refuse to buy them becuase they are open. then we discount below cost. Then they try to use a coupon and get get a lower price and not buy anthing elese with so we lost 130 dollars on a computer because some idiot retuned it. Why do think people are geting more strict on returns?

]]> By: Tom Albrecht http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1028058 Tom Albrecht Sat, 30 May 2009 04:29:42 +0000 http://www.crunchgear.com/?p=91890#comment-1028058 Their policy is the wave of the future. I have had to have my Yamaha receiver serviced twice this year, the second time I had to ship it from where I live in Wisconsin to a repair depot in New York. Most of the major electronic companies are cost cutting in numerous ways, such as outsourcing their product reps. ( I have been for a number of major ones). I will reserve my judgement until more consumers give input on this. Their policy is the wave of the future. I have had to have my Yamaha receiver serviced twice this year, the second time I had to ship it from where I live in Wisconsin to a repair depot in New York. Most of the major electronic companies are cost cutting in numerous ways, such as outsourcing their product reps. ( I have been for a number of major ones). I will reserve my judgement until more consumers give input on this.

]]> By: TheGeek http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1027421 TheGeek Fri, 29 May 2009 03:42:40 +0000 http://www.crunchgear.com/?p=91890#comment-1027421 Most likely the stuff being sold with the restrictive return policy has very high restock fees from the manufacture. The other possibility is that's overstock or discontinued product that was sold at a discount with the understanding that it could not be returned for credit. Most likely the stuff being sold with the restrictive return policy has very high restock fees from the manufacture. The other possibility is that’s overstock or discontinued product that was sold at a discount with the understanding that it could not be returned for credit.

]]> By: <fb:name linked="false" useyou="false" uid="567595474">Ben Sekuloff</fb:name> http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1027417 Ben Sekuloff Fri, 29 May 2009 03:36:41 +0000 http://www.crunchgear.com/?p=91890#comment-1027417 www.mikescomputershop.com full warranty repairs for free, any special order with no extra cost, ships anywhere in north america, paypal available, reliable stuff good prices, weekly specials, price matching, and they have a "mikes bucks" system where you get mike's money the more you buy, and you can use mikes bucks to buy more stuff...cool, huh? http://www.mikescomputershop.com full warranty repairs for free, any special order with no extra cost, ships anywhere in north america, paypal available, reliable stuff good prices, weekly specials, price matching, and they have a “mikes bucks” system where you get mike’s money the more you buy, and you can use mikes bucks to buy more stuff…cool, huh?

]]> By: <fb:name linked="false" useyou="false" uid="604543777">Candice Chatterton Lee</fb:name> http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1027308 Candice Chatterton Lee Fri, 29 May 2009 00:46:31 +0000 http://www.crunchgear.com/?p=91890#comment-1027308 Systemax bought the name, not the company... it doesn't have anything to do with the "firedogs" and good ol Circuit City. it's just a warehouse and like any other online retailer, you can't expect customer services. Systemax bought the name, not the company… it doesn’t have anything to do with the “firedogs” and good ol Circuit City. it’s just a warehouse and like any other online retailer, you can’t expect customer services.

]]> By: Пресата presata.com» Blog Archive » CircuitCity.com Is Back With a Limited Return Policy That’s Crappier Than Ever [Circuit City] http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026343 Пресата presata.com» Blog Archive » CircuitCity.com Is Back With a Limited Return Policy That’s Crappier Than Ever [Circuit City] Wed, 27 May 2009 22:06:50 +0000 http://www.crunchgear.com/?p=91890#comment-1026343 [...] Apparently, select products from major manufacturers like Compaq, IBM, Hewlett Packard, Toshiba, Epson, Nintendo, Kodak and others fall into this list—but, as they noted, Circuit City does lay out the return policy for each item on its respective product page. I don’t think it’s something that should drive you away from CircuitCity.com altogether—but it is something that you should pay attention to should you ever make a purchase there. [Crunchgear] [...] [...] Apparently, select products from major manufacturers like Compaq, IBM, Hewlett Packard, Toshiba, Epson, Nintendo, Kodak and others fall into this list—but, as they noted, Circuit City does lay out the return policy for each item on its respective product page. I don’t think it’s something that should drive you away from CircuitCity.com altogether—but it is something that you should pay attention to should you ever make a purchase there. [Crunchgear] [...]

]]> By: CircuitCity.com ? AGAIN.. say it’s not so - Corpus Christi Current http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026331 CircuitCity.com ? AGAIN.. say it’s not so - Corpus Christi Current Wed, 27 May 2009 21:53:12 +0000 http://www.crunchgear.com/?p=91890#comment-1026331 [...] Some manufacturers have implemented returns restrictions that prevent CircuitCity.com from being able to accept returns or offer exchanges, replacements or credits on their products for any reason. Products from manufacturers such as Compaq, IBM, Hewlett Packard, Toshiba, Epson, and others are not returnable to CircuitCity.com FOR ANY REASON. All support as well as exchanges or replacements for DEFECTIVE merchandise, including [READ MORE] [...] [...] Some manufacturers have implemented returns restrictions that prevent CircuitCity.com from being able to accept returns or offer exchanges, replacements or credits on their products for any reason. Products from manufacturers such as Compaq, IBM, Hewlett Packard, Toshiba, Epson, and others are not returnable to CircuitCity.com FOR ANY REASON. All support as well as exchanges or replacements for DEFECTIVE merchandise, including [READ MORE] [...]

]]> By: Пресата presata.com» Blog Archive » CircutCity.com Is Back With a Limited Return Policy That’s Crappier Than Ever [Circuit City] http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026309 Пресата presata.com» Blog Archive » CircutCity.com Is Back With a Limited Return Policy That’s Crappier Than Ever [Circuit City] Wed, 27 May 2009 21:27:13 +0000 http://www.crunchgear.com/?p=91890#comment-1026309 [...] Apparently, select products from major manufacturers like Compaq, IBM, Hewlett Packard, Toshiba, Epson, Nintendo, Kodak and others fall into this list—but, as they noted, Circuit City does lay out the return policy for each item on it’s respective product page. I don’t think it’s something that should drive you away from CircuitCity.com altogether—but it is something that you should pay attention to should you ever make a purchase there. [Crunchgear] [...] [...] Apparently, select products from major manufacturers like Compaq, IBM, Hewlett Packard, Toshiba, Epson, Nintendo, Kodak and others fall into this list—but, as they noted, Circuit City does lay out the return policy for each item on it’s respective product page. I don’t think it’s something that should drive you away from CircuitCity.com altogether—but it is something that you should pay attention to should you ever make a purchase there. [Crunchgear] [...]

]]> By: <fb:name linked="false" useyou="false" uid="653179337">Jason Levin</fb:name> http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026186 Jason Levin Wed, 27 May 2009 17:02:58 +0000 http://www.crunchgear.com/?p=91890#comment-1026186 that is ridiculous. that is ridiculous.

]]> By: Someone http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026162 Someone Wed, 27 May 2009 16:27:03 +0000 http://www.crunchgear.com/?p=91890#comment-1026162 Sound like the same terms as Tiger Direct. Google searches for that firm turn up a lot of strong opinions. Sound like the same terms as Tiger Direct. Google searches for that firm turn up a lot of strong opinions.

]]> By: Chance Stevens http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026154 Chance Stevens Wed, 27 May 2009 16:11:00 +0000 http://www.crunchgear.com/?p=91890#comment-1026154 Probably means that the distributor they get these products from have these restrictions... likely Ingram. I remember they had a lot of restrictions when the company I used to work for sourced product from them. Probably means that the distributor they get these products from have these restrictions… likely Ingram.

I remember they had a lot of restrictions when the company I used to work for sourced product from them.

]]> By: Aaron http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026150 Aaron Wed, 27 May 2009 16:00:07 +0000 http://www.crunchgear.com/?p=91890#comment-1026150 I enjoy the upside down logos. It adds an air of suductiveness to what would normally be just a boring old corporate logo. It's like the logo is saying, "I'm here. Take me." I'm on my way, logo... on my way! I enjoy the upside down logos.

It adds an air of suductiveness to what would normally be just a boring old corporate logo.

It’s like the logo is saying, “I’m here. Take me.”

I’m on my way, logo… on my way!

]]> By: Matt Burns http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026146 Matt Burns Wed, 27 May 2009 15:47:12 +0000 http://www.crunchgear.com/?p=91890#comment-1026146 The company was purchased by Systemax who also owns Tiger Direct and CompUSA. The company was purchased by Systemax who also owns Tiger Direct and CompUSA.

]]> By: JohnnyTwoStripes http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026141 JohnnyTwoStripes Wed, 27 May 2009 15:39:39 +0000 http://www.crunchgear.com/?p=91890#comment-1026141 Really? You're complaining about the return policy of a company that went under? Really? You’re complaining about the return policy of a company that went under?

]]> By: ZzZzZz http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026139 ZzZzZz Wed, 27 May 2009 15:33:59 +0000 http://www.crunchgear.com/?p=91890#comment-1026139 You guys turning company logos upside down really sticks it to the man! You guys turning company logos upside down really sticks it to the man!

]]> By: Paul G http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026135 Paul G Wed, 27 May 2009 15:24:05 +0000 http://www.crunchgear.com/?p=91890#comment-1026135 Sounds like a group of policy makers are in need of a swift beating. Sounds like a group of policy makers are in need of a swift beating.

]]> By: JOSH http://www.crunchgear.com/2009/05/27/circuitcitycoms-very-shady-return-policy/comment-page-1/#comment-1026133 JOSH Wed, 27 May 2009 15:21:15 +0000 http://www.crunchgear.com/?p=91890#comment-1026133 In the end they are just a business trying to thrive and live the american dream. In the end they are just a business trying to thrive and live the american dream.

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