It seems that the Kindle 2 has an issue when used with the official protective case: it cracks. Obviously everyone that spent $30 on the case that’s suppose to protect the Kindle from such damage isn’t too happy right now. Amazon previously stated that owners were kind of out of luck and had to spend an additional $200 for a replacement but recently started replacing cracked Kindles. The change probably has something to do with a $5 million lawsuit that includes buyers of Kindle 2 and Kindle DX models “installed in a Kindle Cover designed by Amazon.”
This seems to have been an issue for a while now judging by reviews on Amazon. Apparently one of the clips that holds the Kindle in place also tends to crack the case.
- Before I checked out this post, I sent an inquiry to Amazon regarding the new crack forming at the top hinge. O’ well, I guess they already know about it. It seems like a rush to production.
- The kindle cover cracked my kindle as well, for the same reasons mentioned by David Hetrich. I got a different case for mine, but Amazon will NOT support you when you try to get a replacement; they are insistent that this falls out of the product warranty. I would not be surprised if a lawsuit was on the horizon.
- My cover has caused the kindle to crack. The bottom prong has cracked through the Kindle and now I have a four inch crack in my kindle!
We’re certain this isn’t the last we’ll hear of this lawsuit even though Amazon is now apparently replacing cracked Kindles. The best advice we can give you right now is obviously stop using the Amazon Kindle 2 case even if you haven’t noticed a crack yet. Hell, call Amazon and request a replacement case if you spent $30 on the Amazon model. The company might not honor the request right away, but Amazon might if enough people complain.
I have a Kindle with the Amazon case and my Kindle is just as good as new. At least for now. I don’t see how you would get this damage unless you beat your Kindle to a pulp up and down from its case.
I’ve had my Kindle and my case since February with no problems – maybe these people didn’t put it in right?
I own this case and my Kindle isn’t cracked, but it’s easy to see how it could happen. If you accidentally try to open the cover from the back instead of the front, which is easy to do if you’re not careful, the clips which hold the Kindle put a strain on the plastic casing. It should be easy enough for Amazon to reinforce this area but apparently they have not chosen to do so.
My kindle has just started cracking at the top part where the case goes in.
Needless to say, I am NOT pleased.
Mine just cracked and when I googled about it I found this article. Did anything every happen with with lawsuit. Just emailed Amazon and waiting for response. Of course, now they have a better version of Kindle out.