FAIL: Windows 7 crashes during live TV demo
  • 54 Comments
by Matt Burns on October 23, 2009


There’s no need for a translation here. A fail this epic speaks for itself and brings back fond memories of the classic Windows 98 fail. Enjoy. The laughs from the TV hosts are the best part IMHO. [via MacDailyNews]

Comments rss icon

  • Whatever that was, it wasn’t a crash. Thanks for the fact-filled reporting.

  • Looks more like a touch screen fail to me.

    • This. If you noticed, the girl was able to use the mouse, but every time the guy tried something, it failed.

      He probably ate that Windows 7 burger before using the screen and had grease all over his hands.

  • lol that guy sitting is like the Japanese version of Regis Philbin !

  • Looks to me like the touchscreen was turned off. As stated in other comments, the mouse worked fine, but none of the touch input worked. Clearly that girl didn’t know what she was doing as she just kept relaunching the app.

    • Ditto. Either the touchscreen was disabled or there’s a driver/hardware issue. Possible Sony fail, but not W7. Another quality CG post.

    • The “girl” you mention was the MSFT product person. She knew exactly what she was doing.

      This was an epic failure on a national tv show in Japan that is quite popular.

      • she knew exactly what she was doing yet she just kept relaunching the application and let the guy try to operate the computer with a obviously non working touchscreen over and over again? yea she must be trained really really well ;)

  • Look at the source of the article. Macdailynews…

    fanboi… If you are expecting fact based reporting goto a news site… This is blog site and blogs are rarely fact based. I mean come on they mispelled whopper in the headline yesterday and disgusting in the body of the article.

    I only come here for the free beer.

  • I concur with Jason. That was an application crash, or maybe the touch screen stopped responding, which is drivers/hardware.

  • yeah, geez @matt. not epic, nor an OS crash. i think i sort of know how to say microsoft in japanese now though.

  • I think all of us tech geeks realize this was a touch screen/driver error of some sorts. Unfortunately to the thousands of people watching that show in Japan it looks like windows 7 is no better than Vista. Perception and reality are not always the same and in this case that demo hurt windows 7’s reputation.

    • @v6sonoma
      You have hit the nail right on the head.
      Win 7 may actually be better than Vista or XP, but the (actually hundreds of thousands if not millions of) people watching the show just saw an epic failure. Nothing more, nothing less.

  • It’s amusing to see the Microsoft haters come out in droves to try and dig up stories about the many failures of Windows 7 (this is not necessarily a dig at you Matt). It would have been epic if there was a blue screen, but alas this looks like just a simple driver issue with the touchscreen. The other “huge” story has been the inability to clean install the OS with an upgrade disc. It’s an upgrade disc people!

    • What’s not amusing, is CrunchGear linking to an article from an obviously biased site and creating a slanderous headline, despite the fact that it was obviously not a crash. It’s either lazy, biased or just plain stupid.

      So FAIL: CrunchGear and Matt Burns.

      • Crunchgear is linking to the real actual nationally broadcast – in Japan – failure of a Win 7 demo. The demo was managed by MSFT employees in the studio, not Sony.

        This was not a Sony issue. It was a Win 7 demo issue.

        Kudos to Crunchgear for reporting the facts.

  • Yet another waste of webspace, yea its funny it doesnt work, its clearly the touch that failed and probably the screens fault, it didnt crash!

    • Actually it did crash. The MSFT lady had to restart Win 7 – twice – and the demo still did not work. The screen was still displaying stuff, but a key feature of Win 7 did not function.

  • The touch screen wasn’t working from the start of this demo, which means someone didn’t test this hardware setup before air time. That’s a mistake regardless of the language.

    • @Rob Hueniken
      The gentleman doing the demo mentioned several times that they tested the set up right before going on air. MSFT employees were in the studio. There was no mistake as you mention.

  • Random freezes (if indeed it was a freeze or crash) are more often then not hardware related issues. Considering that the system was most likely taken right out of the box, it suggests even more that the problem isn’t with the OS.

    Did I mention it’s a Sony-not just that but a Sony Multi Touch?? There is your problem!

    Funny video though, regardless!

  • This video does show that Mac and Linux fanbois hold on to anything resembling a windows 7 fail, but so far, no luck. And that speaks highly of Microsoft’s Windows 7: Not even your rival’s hooligans can find a proper glitch in their system.

  • Ironically you all keep hitting refresh to see who is responding to your threads on the site that hates windows.

    lol..

    The machine was a windows partner launch system used for a demo on a Japanese national television broadcast.. Defend windows all you want, but it was a Windows 7 demo failure.

    Not sure where the original source video came from has to do with those facts.

    • No Tom Hassel… *cough* TROLL! *cough* we don’t have to keep hitting refresh to know when a new comment is made… You’ll notice you can subscribe so that an email is sent when someone else comments. Then you can read the new comments from your email without even having to visit the site. But I made a special trip back… just for you…. *flame on!*

      I don’t follow crunch gear that much, but Matt Burns must not be the brightest if he thinks a combination of user error and crappy sony hardware relates at all to the classic Windows 98 BSOD demo. Windows 98… over a decade ago, and we’ve since seen 4 different OS’s come from microsoft… I think a little has changed since then, and this was in no way as epic of a failure.

      Just because Sony Vaio is a “Partner launch system”, doesn’t mean there was a problem with windows. The manual for that machine states that there are a number of things that will automatically disable the touch screen functionality, which it’s obvious one of those cases was triggered by ignorant users. Those were disable features put in by Sony… not Microsoft. This was a Sony Vaio demo failure. As I said before, Microsoft should’ve incorporated a feature to detect when touch input was made but allowing it to control the machine was disabled. That is of course a feature request, not a bug/failure.

      The original source is from a Mac fanboi site… so of course they’re going to blow it out of proportion, and Matt Burns seems to have just copied the slander from one blog to his own. I sense it’s just a fanboi echo.

      • Oops… sorry I misspelled your name… Tom Hassell. Kind of appropriate name now that I think about it… just trying to hassle (different spelling obviously) other commenters. :-P

  • I blame the IT people responsible for setting up the demo. I went and looked up in the manual for one of those Sony Touch Screen all in ones… looks like there’s a number of things that can disable the touchscreen: There’s a setting in the control panel to enable “Use finger as input device”. It’s possible that some piece of software they ran previously automatically disabled this. Also if they’re using HDMI audio and/or video input on the machine, that disables the touch screen automatically.

    What it boils down to is this is user error, not OS error. The only thing that could’ve been done to prevent this is have the OS detect that touch input was being made but it wasn’t enabled, and prompt the user accordingly. That’s a feature request though… not a bug.

  • Someone on the referring MacDailyNews site posted the video that followed once they got the issue fixed. My Japanese is rusty, so I don’t know if they explained the problem… Time stamp puts it about 50 minutes later… but I dunno if they were showing other planned segments in the mean time.

    http://www.youtube.com/watch?v=Q_gkLVwMAW8&feature=response_watch

    It looks like it works pretty well.

  • There is bug on touch screen and sleep-function.
    Update program is provided from SONY’s HP.

    http://vcl.vaio.sony.co.jp/product/vpc/vpcl11zhj.html

  • @Jon Boi
    My Japanese is not rusty. There are three videos, both from Fuji TV, but different news programs, that have received all the attention. In all three videos there were failures. The video you referred to was 50 minutes after the initial epic failure.

    @Joshub
    You are correct, on the new video there is another failure that the TV people chose to ignore and move to tv commercial. And the “IT People” you mentioned in your earlier post were MSFT employees.

  • LMFAO.

    Another Windows FAILURE. So simple a child could use it! HAHAHA. Throw the piece on crap on the technology scrap heap and wish for something better in three more years.

    Windows 7…drives like a Chevette or maybe an Aztek. Hahaha.

    I’ll jump into my Mac and it drives like a Mercedes/BMW/Jag! Smooth…

  • Here is another “Ultra” failure. MSFT Japan CEO Higuchi was doing a live demo onstage with Ultraman Seven and Ultraman Zero. was unable to smoothly use the touch features. The snafu begins around 3:20 in the video and continues for several minutes. The MSFT CEO had to finally give up on the demo.

    http://www.youtube.com/watch?v=sYZH-6lyJhU

  • Well there is nothing new in it…. People were not going to change their OS anyways…..
    keep posting. Will be visiting back soon.

  • most likely a touchscreen fail. not win7, if ever it did fail, it is more likely they’ve installed the beta.

    the mouse worked.

    if this video was from china, then I can’t explain it much further.
    cheap hardware.

  • I don’t understand why Windows people fight about technology with Mac people. We all have met Mac people before. You know the signs: Can’t get “light” mouse to work on glass desk. Pac Man is “complicated”. If something’s not “just plug and play” they bring it back to the store.

    The fact is, you can’t expect them to know if something crashed or not. And in most cases you can’t expect them to even report news. After all you can’t report something that you don’t understand.

    Oh and “I’ll jump into my Mac and it drives like a Mercedes/BMW/Jag! Smooth…”
    1.That’s because now Macs have all “PC” parts.
    2.Those cars do not all drive the same. Point proven.

    • @Reason

      The article is about the epic failure of Windows 7 during an important demo on national tv in the 2nd largest economy in the world.

      What is your point?

  • This is the old same story.
    I am tired of Win systems…
    I prefer Linux.

  • Hello, evrybody. I can tell for sure, it is not a problem with MOUSE or with the operators FINGER, nor a problem with the Touch Screen. I have a WINDOWS 7 installed for test purpose, because I bought a new computer with 4 Gb RAM and other new and modern Hardware. But I installed it (in test, remember:) in an 80 GB HD ATA IDE. Well well well, it took me an entire afternoon to install it, and when I was able to open it, big big surprise: Instead of the quick and fast anwer I hoped to have, I’ve got a response time like it were a XP with 128Mb of RAM….
    I tried to see what was happening, and I saw a Windows Task (with task manager, of course) running with 100% CPU bound, one of them SVCHOST.EXE, but I couldn’t see what service it was running (no way to see this down in the system??). SO my brand new computer is still awaiting for another reliable OS to be workable.
    I tried to contact some help, but all the answers I’ve got were the same as some of the above stupid ones, or the people that tried to help me lead me to nowhere.

    In a few days, I will try another copy of Windows 7 that were used by my brother, but alas, it is not 64bit OS, so it will run with only 3.2Gb of RAM… What a shame !!!. Maybe it is better to stay with my old and reliable XP now ????

  • I forgot to say, the SLOW, SLUGGISH response time is caused by this task at 100% CPU bound. I can tell for sure, because in my work I have a Windows XP with 256Mb RAM, with a McAfee Antivirus that sometimes during update uses 100% storage causing this response time, or HEAVY Paging that results in the same as above.
    At that times, the system may take up to 10 minutes to answer a click of mouse.

  • Nobuyuki, if you want help, email me at: ieatjunkmailconstantly at gmail (you know the rest, the dot com part, I publicly give that weird address out incase spammer scrape it from comments, but I check it). I’ve worked IT/support pretty extensively on XP and vista and I just transitioned to window 7 last night with no problems. It runs quite well for me. I’m serious I’ll help you out, no charge.

    There is a way to see what services are related to the svchost that’s giving you problems. Right click the svchost task and choose something like “show associated services”

  • Years back, from the emerging of windows 3.11, I used to hail them. Whenever, someone recommended apple-based OS, Mac etc, I just scoffed and gave them a squinty eye. I never like Mac, its predecessor yang beyond. However, after many years of enduring windows faulty errors, crashes and numerous other, now I start looking at MacOS with a hope. I have given up any hope and joy I previously cherished for windows. Enough is enough. They always say “this time is better, this time is prettier”. Prettier? yes, Better? yeah, ya right. I don’t have mac book yet, but next buy is definitely a Mac. I guess, their smear ad campaign on windows does have effect on me. I looked at their previous video ads, and I said,”hey, you are most certainly correct. That is exactly what happen to me with Windows. Why didn’t I realize this earlier. A lot of time and resources could be saved”.

Leave Comment

Commenting Options

Enter your personal information to the left, or sign in with your Facebook account by clicking the button below.

Alternatively, you can create an avatar that will appear whenever you leave a comment on a Gravatar-enabled blog.

Trackback URL
Short URL
bugbugbug