February 15th, 2008
I realize Doug posted the transcripts about his recent disaster with Comcast, but I thought this video was a good representation of how things unfolded. It’s hilarious that the only discernible thing Doug says in this video is bullsh*t.
via Consumerist
February 14th, 2008
So I had to wait an extra day for some reason, but last night I got my Take Two upgrade for my Apple TV up and running. I rented an HD movie (The Simpsons, for those who’re curious) and it looked and sounded great. The 5.1 Dolby Surround was flawless and the video looked just [...]
February 13th, 2008
More Comcast fallout for your Wednesday afternoon. The ISP told the FCC yesterday that, yes, it does slow down Internet traffic for the greater good. The corp recently updated its TOS to reflect the fact that it shapes traffic. So that, in and of itself, isn’t new or exciting. The blowback that’s developing is, however.
A [...]
February 8th, 2008
Comcast, America’s most beloved ISP, has reacted to an FCC investigation into its alleged traffic shaping by updating its terms of service for the first time in two years. The new TOS says it “uses reasonable network management practices that are consistent with industry standards” to prevent “spam, viruses, security attacks, network congestion, and other [...]
February 7th, 2008
About two weeks ago, a Comcast technician came to my house to set me up with the new TiVo interface for my two Motorola DVR boxes. After some initial trouble, things started working correctly and everything seemed normal. I put together a video of the new interface and called it “way better than the [...]
February 4th, 2008
Yesterday, we got a note from our contact form from a reader about how Comcast was screwing his grandpa out of watching the Superbowl. Sic throughout:
I could care less about football. My grandfather in Boca Raton Florida
however loves it. He unfortunately has comcast which has been in and out of
service three times now during [...]
January 31st, 2008
Bad: A tornado comes and destroys your home. Worse: Comcast wants to charge you $2000 for the five, nine-year old cable boxes that got destroyed.
That’s what happened to a Wheatland, Wisconsin resident, and Comcast is standing its ground.
The cable operator says that the victim will have to get reimbursement from her insurance company to pay [...]
January 31st, 2008
An irate reader writes:
100’s of Comcast Customer Account Executives were fired last year and will
be fired this year due to their inability to meet increasingly difficult job
requirements. If you call in to get your cable fixed or have a question
regarding your bill, the phone rep must resolve your issue and try to sell a
core product [...]
January 22nd, 2008
Here’s a quick first look at the Comcast + TiVo interface that’s recently become available in the Boston area.
Pros: Way better than the alternative Comcast DVR interface from 1982, it’s TiVo, dual tuner + HD for about what you’d pay per month for TiVo except you don’t have to shell out $299 up [...]
January 22nd, 2008
Comcast is busy installing TiVo-equipped boxes here in the Boston area today. I’ve been waiting patiently since 11:30. It’s now a little after 1:30 and this screen’s been up for the past hour with no end in sight. Come on, TiVo! You can do it, buddy!
